Jeff Kosek

Just want to help people who will be getting service in this WORST dealership ever. Please don't do any service or even get in contact with this place! Service advisors-worst and lazy, no help, no updates this WORST dealership ever. Please don't do any service or even get in contact with this place! Service advisors-worst and lazy, no help, no updates no nothing, worthless-only Manager is very good guy-can give him 5 starts, everybody else-NO. Brought my car back to this nightmare place again, thought I bought car here, maybe they will do at least service GOOD, gave these guys second chance kind of. From the beginning all starts this way: Bringing my car with battery issues(what I already know-it is drained) They not giving any loaners or helping with getting rental(rental company in another side of North avenue-service adviser don't know about it-WOW) Gave me phone number to call my warranty department-to get rental, I was sitting on call for around an hour ,just to get figure out how to get rental with my FULL MOPAR WARRANTY purchased in this crappy dealership. Car sitting there for 3-4 days, service advisor not calling with any updates, just called probably on Friday(car was dropped on Monday), I can come and pick up my car. I came to pickup my car, they charging me check up fee of over 200$ and telling me same thing-my battery is bad(tried to call me and change battery for 500$-my battery was 4 months old-was purchased at Auto Zone(ADM Battery)-have warranty for 4 years. Car was not even run true carwash there-what I get it(they to not organized place to do it for customers). Saturday decide to go back to AutoZone and get under warranty battery replaced. Guy was nice and change battery without question asked, but was too nice and hooked up his little computer, just to check or I have no issues with my alternator(ALTERNATOR NOT WORKING,NOT A BATTERY ISSUES)-end up I called back to the dealer on Saturday, they told me when I left dealership, my alternator was WORKING-guy at service department pretend, he was a manager ,and right away make this story and ,this xxxx me off badly-I have WARRANTY! And nobody cares about it! Brought my truck to Dealership in Lockport, IL- and will recommend all of you would to do this!!! You will get total difference and experience with rental car or loaner first thing, people friendly there and will help you with your issues , without question asked! If system would let me put 0 starts, it would be done right away!!! More

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The overall experience was one of the more positive ones I’ve had buying a car. Elijah, the salesperson I worked with, was responsive, friendly, and very buttoned up - I’d recommend working with him for sur I’ve had buying a car. Elijah, the salesperson I worked with, was responsive, friendly, and very buttoned up - I’d recommend working with him for sure! More

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I purchased a 2024 Wrangler Sahara a few weeks ago. The salesman promised me floor mats after filling out a survey. It took three phone calls to be track him down. He refused to give them to me because The salesman promised me floor mats after filling out a survey. It took three phone calls to be track him down. He refused to give them to me because he said my review wasn't "perfect". It was still a good review. I left the mats in my trade-in. I even said, "I'll just take these". The salesman told me not to worry about them because I'd be getting new ones. I even left a dash cam and several other nice upgrades in it. That was my first vehicle I bought from Dupage. So if thats how you guys run an operation, by lying to customers, it will be the last time I go there. Pretty bad, and for a $100 pair of floor mats. It not the mats, its the point of lying and peeing on me after you got my money. Cash! Greg More

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Shout out to John L. , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from b , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from beginning to end and left with a smile on my face! More

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John was so helpful in finding the right car 4 me @ the rt price! He made me feel so comfortable making such a big purchase! I really felt that he cared about helping me as if he was a friend of years! I rt price! He made me feel so comfortable making such a big purchase! I really felt that he cared about helping me as if he was a friend of years! I would definitely go back! & recommend all my fam & friends 2 c John! More

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I entered the dealership with no appointment to simply take a look at some new Durango's. I was treated with great respect and honesty and ended up purchasing a brand new Hellcat. The staff there did not take a look at some new Durango's. I was treated with great respect and honesty and ended up purchasing a brand new Hellcat. The staff there did not try anything a typical car dealership is known for, they were very straightforward and honest and the process went extremely quickly as well. I will definitely return to this dealer for more purchases. I didn't even have to pay extra for the floor mats! LOL More

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Exceptional Service from Sales Guy John and Customer Service Manager Brian! I recently had the pleasure of purchasing a 2024 Jeep Compass, and I couldn't be happier with the service I received from S Service Manager Brian! I recently had the pleasure of purchasing a 2024 Jeep Compass, and I couldn't be happier with the service I received from Sales Guy John and Customer Service Manager Brian at the dealership. From start to finish, they went above and beyond to ensure that I had a seamless and enjoyable car-buying experience. John was incredibly knowledgeable about the Jeep Compass and took the time to understand my specific needs and preferences. He patiently answered all of my questions, provided valuable insights, and never once made me feel pressured or rushed. His professionalism and friendly demeanor made the entire process a breeze. Brian, the Customer Service Manager, was equally outstanding. He was instrumental in ensuring that all of my paperwork and documentation were handled efficiently and accurately. He went out of his way to accommodate my schedule and made sure that I felt supported every step of the way. His attention to detail and dedication to customer satisfaction truly set him apart. Thanks to John and Brian's exceptional service, I drove off the lot in my Jeep feeling confident and satisfied. I highly recommend their expertise to anyone in the market for a new vehicle. They are true assets to the dealership, and I will definitely be returning for all of my future automotive needs. More

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You guys were amazing and worked with us great and this purchase. We are very very happy. He took care of us very well. purchase. We are very very happy. He took care of us very well. More

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The sales team really took there time to find me a vehicle that was in my price range and meet my needs! A special thanks to Rose whom spent our or time helping me! vehicle that was in my price range and meet my needs! A special thanks to Rose whom spent our or time helping me! More

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Matt, James, Brian, and Jeff, Thank you for making this car purchase the easiest we’ve ever had!! Tammy & Lee Chmielewski this car purchase the easiest we’ve ever had!! Tammy & Lee Chmielewski More

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