Jeff Jurek | Page 3

Awesome service ! People are so well mannered and techs are great with helping you understand ! People are so well mannered and techs are great with helping you understand ! More

by GREGMRGL Verified Customer Verified Customer

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Jeff was caring and provided me with a great customer care attitude. This is my 3rd time bringing my car for service. Also, the guy who serviced my car and the one who washed it, were great people, too! care attitude. This is my 3rd time bringing my car for service. Also, the guy who serviced my car and the one who washed it, were great people, too! Good feeling! Keep doing a good job, guys! More

by ibarra.maria927 Verified Customer Verified Customer

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They always take great care of us and having such great staff, the waiting room is kid friendly and the provide snacks and drinks! staff, the waiting room is kid friendly and the provide snacks and drinks! More

by Ashley Verified Customer Verified Customer

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Everyone was helpful in the sales department. However I bought the car because your service department is either unable or unwilling to fix the oil consumption problem in the 2018 Sorento after m However I bought the car because your service department is either unable or unwilling to fix the oil consumption problem in the 2018 Sorento after multiple attempts. I realize that Kia may be tying your hands but it’s still ridiculous that this problem could not be resolved. More

by Debbie G Verified Customer Verified Customer

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Service department diagnosed faulty BSM as a faulty module with a replacement cost of $2000. Repair declined. BSM reset itself 4 days and now functional . How could module be defective? module with a replacement cost of $2000. Repair declined. BSM reset itself 4 days and now functional . How could module be defective? More

by rfkline350 Verified Customer Verified Customer

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Great service; friendly service center. The service was completed in a timely manner. Easy in, easy out. The service was completed in a timely manner. Easy in, easy out. More

by AEWESSING06 Verified Customer Verified Customer

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Until that time I have a good experience with the periodical maintenance of the car and with the offers. The attention of personal is good too.. periodical maintenance of the car and with the offers. The attention of personal is good too.. More

by MongoKinones Verified Customer Verified Customer

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Excellent service quick appointment availability very nice courteous accommodating staff would highly recommend to my friends and family nice courteous accommodating staff would highly recommend to my friends and family More

by trackrats58 Verified Customer Verified Customer

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I have never been more disappointed. Purchased my vehicle on 9 Sep, after an accident and totaling my 2013 Kia Optima. I have made one personal visit and three phone calls. Never rece Purchased my vehicle on 9 Sep, after an accident and totaling my 2013 Kia Optima. I have made one personal visit and three phone calls. Never received got a person telephonically. My initial visit was on 9/15, was told by the tech 'he' would get the issue resolved. Here I am over a month later and 3 additional calls and nothing. My last call was to go to the service manager. Apparently neither he/she had time and are just as complacent as his/her team. Have a full warranty, as well as an extended. WTH happened to 'customer service'??? After COVID, it's been non-existent. Where did the old adage go that the customers comes first...Not at Gettel Kia of Bradenton. I will move on to another Kia dealer, I'm OK with driving to a dealership that takes care of their customers. Sunset here I come. I'm giving this a one star because 'I'm forced to', there would be no star rating it not for that. I'll add that I cannot rate an employee since I really had no interaction with any of them. So, they too will all get one stars but deserve none. Only takes one to mess it up for all. More

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Everyone was professional and courteous. Service was done as expected, and in a timely manner. Service was done as expected, and in a timely manner. More

by CHADGEARY Verified Customer Verified Customer

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