Jeff Frazier

The service performed was excellent and the advisors are fantastic. The ONE reason I will not recommend this dealership? They tack on a 3% processing fee whenever you use credit cards to pay!! So far debit fantastic. The ONE reason I will not recommend this dealership? They tack on a 3% processing fee whenever you use credit cards to pay!! So far debit and checks are fee free, but if you use credit expect to pay an additional 3% (this is based on your total bill, More

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All went well with my appointment. It was done in a very efficient manner. I did not have anything to worry about. Thank you! It was done in a very efficient manner. I did not have anything to worry about. Thank you! More

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I got well taken care of from start to finish, excellent customer service. I was updated about my Subie’s progress during my wait, and the waiting area is comfortable, clean, and very accommodating. customer service. I was updated about my Subie’s progress during my wait, and the waiting area is comfortable, clean, and very accommodating. More

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I have been to Sunset Hills Subaru 3 times this month for different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable t different reasons and all 3 were best handled by "walking in" without an appointment because when I tried making an appointment online I was unable to complete the process. All 3 times took less than estimated time. (These included #1.-4 new tires, 2. replace fog light bulb and 3. Missouri state inspection) I always enjoy the Praline coffee while I wait. I appreciate all of the service crew, especially Jeff, Donavan, and James and find the texting of progress to be very efficient communication. This service dept. is DEFINITELY an improvement over the old one at Webster Groves Subaru. Thank you for taking such good care of me and my "Shadow"! More

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Thorough service, excellent and skilled customer service, service manager available when needed. Good care overall. Nice waiting area too service manager available when needed. Good care overall. Nice waiting area too More

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Comfortable, attractive facility; friendly, professional staff; quality service; reasonably priced; great, reliable, attractive product that lasts! staff; quality service; reasonably priced; great, reliable, attractive product that lasts! More

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They do great job and the service agents are the best I have ever seen they are easy to work with my husband recently went home to heaven and they were so kind. Above what they are there to do. have ever seen they are easy to work with my husband recently went home to heaven and they were so kind. Above what they are there to do. More

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Like all dealerships, once you purchase you primarily deal with the service department. I was not pleased in the past but since Ivan Krnjic came on board along with Jeff Frazer I am a satisfied customer. deal with the service department. I was not pleased in the past but since Ivan Krnjic came on board along with Jeff Frazer I am a satisfied customer. They were truly concerned about my problem and fixed it. This was not the case in the past. More

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Always friendly, takes care of my car and easy on appointments. Nice waiting area and plenty of snacks! appointments. Nice waiting area and plenty of snacks! More

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Jeff outstanding service tec ,relays everything going on about my outback. My car is great , will buy new again. TG about my outback. My car is great , will buy new again. TG More

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