Jeff Franke

I was 1000% satisfied with my experience at City Automall! Devin did an outstanding job working with me to get me into the vehicle that I felt was right for me and provided exceptional service throu Automall! Devin did an outstanding job working with me to get me into the vehicle that I felt was right for me and provided exceptional service throughout the entire buying process. He was very knowledgeable about every vehicle that I was interested in, he was very patient with me and also went above and beyond to make sure I was satisfied with my overall customer experience. I can’t say enough good things. Wonderful Job, Devin! The same thing goes for Jeff and Dan. They both treated me very well as a new customer and did great answering any and every question I had as well as explaining things to me so that I could understand fully and not feel pressured into anything. I really appreciate that from them! I will definitely recommend anyone I know who’s looking to purchase a vehicle to City Automall, and this will be my first choice when Im ready to purchase my next vehicle. Thanks Guys!! You all are great! More

by robb82820 Verified Customer Verified Customer

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Brian was an AWESOME salesman! ! Ready for us as soon as we got to the lot & explained everything needed to know about our car. The whole team just made our experience so smooth. De ! Ready for us as soon as we got to the lot & explained everything needed to know about our car. The whole team just made our experience so smooth. Definitely deserves more than 5 stars. More

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I am a long distance buyer from Virginia. I was nervous about buying a car without first test driving it and seeing it with my own eyes. Matt made me feel much more at ease by patiently answe I was nervous about buying a car without first test driving it and seeing it with my own eyes. Matt made me feel much more at ease by patiently answering all my questions and making me feel appreciated even though we only talked by phone and email. If you are thinking about buying a car from this dealership, whether you are a local or a long distance buyer, I would highly recommend them! More

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Everyone we worked with was great when we were wanting to trade our car in. It was a nice and easy process! trade our car in. It was a nice and easy process! More

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We were very happy with our new purchase and how well Matthew answer all our questions. Jeff gave us a great deal. David was great with signing of the papers. Thanks to our city Automall. Matthew answer all our questions. Jeff gave us a great deal. David was great with signing of the papers. Thanks to our city Automall. More

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Big thanks to McKade and Jeff for their professionalism and courtesy from the very first call. Would recommend and they have won me as a customer! Thanks again McKade and Jeff ! and courtesy from the very first call. Would recommend and they have won me as a customer! Thanks again McKade and Jeff ! More

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Zachary and the team did everything possible to get me in the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’ the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’t take as long to get all the paperwork done. You guys are awesome!! More

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Matt and the City Chevy team was truly amazing and accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because aft accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because after a test drive I had to take it home! David in financing was also informative and great to work with. Thank you thank you thank you to the City Chevrolet team. I would recommend anyone I know to shop here. More

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Zachary was very friendly and knowledgeable about the Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to try to steer me away from an EV. Not sure why, maybe they make more money selling ICEVs? Either way, he was low pressure and was helpful in every step of the process. Jeff Franke was very easy to work with as well and very transparent on all the numbers we were looking at. Overall the experience was very good. These gentlemen come highly recommended. More

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We cannot say enough good things about this dealership. We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is complete We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is completely honest and trustworthy. We would highly recommend them to anyone. More

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