Jeff Franke
Jeff Franke at City Automall Ford

Jeff Franke

Chevrolet Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.8
130 Reviews

Dealership Experience

7 yrs

4.8

130 Reviews

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130 Reviews of Jeff Franke

June 02, 2025

Dealership Rating
Employee Rating

Zachary and the team did everything possible to get me in the right vehicle. He took time and showed me how to hook my phone up to the car, helped me set up the display. The experience was great and it didn’ More

by dmembury0702
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, Blake Byerly

May 30, 2025

Dealership Rating
Employee Rating

Matt and the City Chevy team was truly amazing and accommodating for us. We live 4 hours away and Matt's communication made the process super easy. I'm glad I came to check out this Impala because aft More

by bjyurich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

Jun 04, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us!

May 29, 2025

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Zachary was very friendly and knowledgeable about the Silverado EV I was attempting to purchase from him. Most EV salespeople I've encountered have no clue about the product they are selling and tend to More

by Bobbie S
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, David Dau

Jun 03, 2025

City Automall Ford responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

May 28, 2025

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We cannot say enough good things about this dealership. We found the vehicle online and from the first initial call, it has been nothing but an easy transparent sales process. The communication is complete More

by Dnfisher1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

May 30, 2025

City Automall Ford responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

May 24, 2025

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Matt was absolutely amazing prior to us even arriving to look at our chosen vehicle. He’s a great communicator; Matt narrated and sent videos of the outside and inside of the car, pointing out all of the in More

by tchrjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

May 27, 2025

City Automall Ford responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2025

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The dealership was excellent in how I was treated and demonstrated their extraordinary care for their customers. The vehicle I was interested in buying was out on a loaner program that wasn’t finished ye More

by Lance W.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 26, 2025

City Automall Ford responded

Lance, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 21, 2025

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Matt was knowledgeable, personable, and very easy to get along with. Had me cracking up laughing the entire time and made the purchase seamless. I wouldn't hesitate to do business with Matt and City in the More

by robert fahl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

May 24, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

May 20, 2025

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The place is AMAZING! will def go down in my favorite place i EVER purchased a car! No smoke and mirrors, just honest salesmen who want to sell you a car you can afford! T More

by gillenwater.april
Recommend Dealer
Yes

Other Employees Tagged: Travis Nichols, Kasey Shirey, Zachary Ott, David Dau , Zach Ott was the sweetest sales person i ever met! The truck sold itself, but he made it fun!

May 24, 2025

City Automall Ford responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing City Chevrolet and we hope to see you again soon!

May 07, 2025

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Employee Rating

Great experience! Would recommend for anyone needing a new car. Good coverage for it as well More

by kwoodfill12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Dau, Matthew Hein

May 10, 2025

City Automall Ford responded

We are very happy to have provided you with such a positive experience! Thank you for choosing City Chevrolet and we hope to see you again.

May 03, 2025

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Employee Rating

Blake is very helpful and knowledgeable. Makes sure that everything is set on the car and that you understand it all. More

by Deb S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly, Danny Roller

May 07, 2025

City Automall Ford responded

Deb, we're happy you found our staff to be so supportive during your experience here at City Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

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