Jeff Franke
Jeff Franke at City Automall Ford

Jeff Franke

Chevrolet Sales Manager

City Automall Ford

3040 E Business 30
Columbia City, IN 46725

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4.9
148 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

148 Reviews

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148 Reviews of Jeff Franke

December 12, 2025

Dealership Rating
Employee Rating

Zach Ott was and is very patient and helpful with all my questions and needs for my new truck I purchased at City Chevrolet . I give him a thumbs up More

by Bob73deyo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 11, 2025

Dealership Rating
Employee Rating

Jeff and Zach were great to deal with. No hassle, fair deal. I recommend them both, without reservation. More

by smassey11306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, David Dau

November 21, 2025

Dealership Rating
Employee Rating

Brian was very knowledgeable about the new technology, and answered all my questions in a timely manner. I would go back to Brian again in heartbeat for my next purchase. More

by mikec1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Byerly, Brian Schimmel

Nov 25, 2025

City Automall Ford responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2025

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Employee Rating

Zach was very helpful in getting us setup in the right vehicle and helping us get it to city Chevy since it wasn't at that location. Still loving my brand new traverse! More

by Cbeyers09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, David Dau

Nov 21, 2025

City Automall Ford responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

October 31, 2025

Dealership Rating
Employee Rating

I bought my 2024 Corvette 2lt from out of state, in Indiana. I live in Texas. Zachary was super helpful and made the process very easy! He has also messaged multiple times to check on me and my new car More

by jhmk13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, Blake Byerly

Nov 04, 2025

City Automall Ford responded

Your satisfaction is our top priority. We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2025

Dealership Rating
Employee Rating

Zach and Jeff were a pleasure to work with. They were knowledgeable and answered all questions that we had. We will continue to work with them for future purchases. More

by Traviskshoaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

Oct 29, 2025

City Automall Ford responded

Thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! We sincerely value your business and look forward to your next visit!

October 13, 2025

Dealership Rating
Employee Rating

Zachary helped us through a GM buyback of the first truck he sold us. He kept in contact with us during the whole process even after the first sale was completed. Very friendly, very helpful, highly recommen More

by Bobbie S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

Oct 16, 2025

City Automall Ford responded

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 13, 2025

Dealership Rating
Employee Rating

I was at this dealership recently looking at a 2026 Corvette. Zachary Ott was my primary salesman along with Griffin Steel. Both salesmen were very helpful and polite from day 1. This deal went on for More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kasey Shirey, Zachary Ott, Blake Byerly , Griffin Steel

Sep 16, 2025

City Automall Ford responded

John, we're happy you found our staff to be so supportive during your experience here at City Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

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Employee Rating

Dealership was quick and easy. No pressure and took care of me needs. Top notch customer service. More

by clanfrazier9391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott

Sep 11, 2025

City Automall Ford responded

It is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!

August 27, 2025

Dealership Rating
Employee Rating

Everyone was very nice and helpful. I did not feel like i was being pressured to get anything I didnt want. I am very happy with the whole experience. More

by zackp12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zachary Ott, Blake Byerly

Sep 03, 2025

City Automall Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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