Jeff Dumas

Ian was my sales rep, but received assistance with the process as he is fairly new. They were willing to make me a good deal so I left with the car I wanted. Everyone was nice and easy to work with. process as he is fairly new. They were willing to make me a good deal so I left with the car I wanted. Everyone was nice and easy to work with. More

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I’m very pleased with the service I received. There was no hesitation in the service department and Maia was kind and caring. My car was returned clean and with air in my tires checked. There was no hesitation in the service department and Maia was kind and caring. My car was returned clean and with air in my tires checked. More

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They worked with me wonderful, walked in looking and came out with a new car. Will recommend this place to anyone and it’s worth the drive, if you’re coming from afar. out with a new car. Will recommend this place to anyone and it’s worth the drive, if you’re coming from afar. More

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Jackson Kia was literally the BEST car buying experience I have ever had. I was reluctant to even look at buying a car. I was uncertain if I could get the right financing or an affordable payment. These day I have ever had. I was reluctant to even look at buying a car. I was uncertain if I could get the right financing or an affordable payment. These days it's so hard to know who to trust. I had an entire team take care of me. They were really straight forward and did everything they could to help me get a great car at a great price!! From Matt in internet sales to Jeff my sales rep to Tomas the finance manager to Jason in service who detailed the car for me. These guys are amazing. I felt like I was the only customer there the way they ran around to get everything handled for me. No shady sales tactics just great customer service. I will recommend them to everyone I know. Thanks Jackson Kia!!!! More

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Salesperson had no idea what options were included with the vehicle, so I was told things that weren't included. Being short in stature, a MUST for me was power liftgate. Yup, I was told, it has it - NOPE, the vehicle, so I was told things that weren't included. Being short in stature, a MUST for me was power liftgate. Yup, I was told, it has it - NOPE, it doesn't. Another nice would be wireless charging, Yup, I was told, it has it - NOPE, it doesn't. Emails and calls and texts to both dealership and corporate regarding the lies told during the sale have gone unresponded to. Negotiate and buy it here at your peril. Will not even take vehicle back for service - not trustworthy at all. Hmm, interesting, my salesman is not even shown in the photos. More

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This dealership has GREAT customer service. They are very responsive and helpful, will definitely recommend. They are very responsive and helpful, will definitely recommend. More

by jordantunderwood Verified Customer Verified Customer

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I was very pleased how patient the staff was with all of my questions. I also was very pleased that I wasn't pressured into buying the car. I bought it because I wanted it. Many dealerships have pressur my questions. I also was very pleased that I wasn't pressured into buying the car. I bought it because I wanted it. Many dealerships have pressure sales tactics. Jackson Kia didn't and that is what kept me at their dealership. I had walked away from others. More

by troy.conwell Verified Customer Verified Customer

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+The service advisor went out of her way to keep me informed of the status of my vehicle. Great dealership to take to do recall work. Other service Items are way overpriced, seek out a different cert informed of the status of my vehicle. Great dealership to take to do recall work. Other service Items are way overpriced, seek out a different certified mechanic to do non warranty wark. More

by CLASSICCD Verified Customer Verified Customer

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