Jeff Cruz

Jeff, Roshi Johnson, and John made this purchasing experience amazing. I was in and out with a brand new 2024 Mustang. The whole process was awesome from beginning to finish.Would recommend Leif Johns experience amazing. I was in and out with a brand new 2024 Mustang. The whole process was awesome from beginning to finish.Would recommend Leif Johnson Ford to everyone. Thanks again to the team at Ford. More

by QUEMANNING Verified Customer Verified Customer

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Everyone was so friendly and helpful. We really appreciated Jeff Cruz. He did not pressure us. He presented purchase options and respected our decision making process. It was a pleasure w We really appreciated Jeff Cruz. He did not pressure us. He presented purchase options and respected our decision making process. It was a pleasure working with him. More

by TJAMESONHOUSE Verified Customer Verified Customer

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After adamantly telling me my trade in was only valued at 20K, they turned around and listed it for 31K. Very questionable business practice. I understand being in business to turn a profit, but deception sh 20K, they turned around and listed it for 31K. Very questionable business practice. I understand being in business to turn a profit, but deception shouldn’t be baked into the business plan. Because of that, I would never recommend Leif Johnson Ford to my family or friends. As far as the people I dealt with, I had no problems with anyone. Everyone was friendly and courteous. The only ones I had direct contact with were Drew Farmer, Jeff Cruz, and Wesley Staton. Those guys were just fine. I’ve been buying vehicles for 50 years now and the business hasn’t changed one bit! I don’t guess it ever will either. Wouldn’t it be nice to have an open, honest and transparent process so folks wouldn’t dread the experience? More

by evansjn Verified Customer Verified Customer

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I recently posted that I was upset about my trade in with a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she exp a new truck purchase. I received a call from the general manager concerning my posting and we had a very productive conversation during which she explained what had happened and expressed concern about my perception of how that part of the process had disappointed me. We both cleared the air around the trade in issue and I feel the need to clarify an important issue. I was never dissatisfied with any of my interactions with the staff at Leif Johnson. Everyone was courteous, friendly and professional throughout my experience with them. I wouldn’t hesitate to do business with Drew, Jeff, or Wesley in the future. I particularly appreciate the follow up phone call I got. I believe that speaks well of an organization that’s willing to own it and explain it when it comes to customer care. More

by evansjn Verified Customer Verified Customer

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Excellent dealer in the Austin area with helpful, friendly, knowledgable staff and good selection of vehicles. Working with Jeff Cruz was great. He was knowledgable with no xx or unwanted upselling. friendly, knowledgable staff and good selection of vehicles. Working with Jeff Cruz was great. He was knowledgable with no xx or unwanted upselling. Jeff helped me find the Ford Maverick I wanted, especially being a somewhat rare build configuration, high demand truck, and being between model years. Ryan in Finance was great, no pressure, and did a nice job explaining warranty options. I appreciated the fact I could do a lot of the paperwork online which sped things up dramatically when closing at the dealership. They went above and beyond to deliver the truck once payment went through (it was over the weekend, not a business day for my bank) so I didn't have to come back in to the dealership. All in all a pretty smooth car buying experience. It definitely helps to have an idea of what you want, but also being open to help from a knowledgeable sales person. More

by HIREDGOON37 Verified Customer Verified Customer

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Jeff and Grayson did a good job helping me buy my new F-150. Thank you. F-150. Thank you. More

by kurtmsauer Verified Customer Verified Customer

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I didn’t step one foot inside the dealership. But I truly enjoyed the personal touch by the salesperson, who brought the perfect car to my home and explained the process. I had a little problem But I truly enjoyed the personal touch by the salesperson, who brought the perfect car to my home and explained the process. I had a little problem getting the paperwork completed online, but with a little patience and excellent directions, I was able to finish. More

by PATTY.MERE Verified Customer Verified Customer

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My criticism is that sales person has not timely called back, as he said he would,on things that needed to be done. back, as he said he would,on things that needed to be done. More

by fultsfinancial Verified Customer Verified Customer

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We came here pretty much knowing exactly what we wanted . The staff and sales associates were tremendously attentive and friendly from beginning to end. We felt that they were genuinely happy for us on our p The staff and sales associates were tremendously attentive and friendly from beginning to end. We felt that they were genuinely happy for us on our purchase of our truck. There was no pushiness or pressure. They were honest and very helpful when it came to any questions we had. We will definitely recommend Leif Johnson Ford to our family and friends. More

by NJSTUBB7 Verified Customer Verified Customer

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Jeff was my salesman and he was just as pleasant and as nice as they come. Monica and Jay were the sales managers and they were just amazing, and went above and beyond for me. Ryan was our finance guy and nice as they come. Monica and Jay were the sales managers and they were just amazing, and went above and beyond for me. Ryan was our finance guy and he was very informative, and easy to get along with. I have purchased a new truck every year for the past 7 years, and this was by far the best experience that I have had. More

by SARAH E. Verified Customer Verified Customer

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