Jeff Colbert

We were very happy with our experience in getting information and purchasing our new car at Hawk Subaru. Our salesperson Tony Aguilar did a great job explaining and promoting the Subaru Forester wit information and purchasing our new car at Hawk Subaru. Our salesperson Tony Aguilar did a great job explaining and promoting the Subaru Forester without pressure. We felt very much at home which made our decision to purchase our car with Tony at Hawk Subaru an easy one. Follow up with Jennifer Nazimek was a great help in learning the new technology on our new car. More

by RLPREGMON Verified Customer Verified Customer

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A very pleasant experience. Elizabeth was great to deal with. She was very helpful in determining which options/packages that would suit my needs. Will definitely recommend for Elizabeth was great to deal with. She was very helpful in determining which options/packages that would suit my needs. Will definitely recommend for automobile purchases. More

by CONNIEHOFFMAN317 Verified Customer Verified Customer

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Tremendous process… they take the time to understand your wants and needs. Antonio, the manager and finance people treated my wife and I as if we were family. We just bought our second care since April from wants and needs. Antonio, the manager and finance people treated my wife and I as if we were family. We just bought our second care since April from Hawk. Thank you Anyonio and the entire Hawk team from Jeff in service to the friendly voices on the phones. Hawk flies high!!!! More

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What started out as a great trip on Saturday, August 17 turned into a day of frustration and unknowns when I had an engine issue with my 2020 Outback. This problem lead me to Hawk Subaru in Plainfield, Ill turned into a day of frustration and unknowns when I had an engine issue with my 2020 Outback. This problem lead me to Hawk Subaru in Plainfield, Illinois. They diagnosed the problem, had the needed part, and the mechanic was willing to work beyond his work hours to get me back on the road. In the meantime, salesman Tony and Sales Manager Mark helped me when I decided I couldn’t continue on a cross country trip, all by myself, with a car I had no confidence in. We talked, negotiated, talked, listened to each other, had patience with one another, and I decided to purchase a brand new Subaru. They even switched my hitch and bike rack from my old car to my new car, making a long work day for themselves. Then they helped me move 5 months of travel stuff to my new car and sent me on my way. I will NEVER forget that day or those people. Even when one travels by themself and finds themself in a difficult situation, there are always people to be kind and help, and that day, it was Mark, Tony, the mechanics, and the woman at the service desk who kept me informed. I shout my kudos to all of them❤️ Marcia Baar 517-702-9148 More

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She was very knowledgeable and patient with us. She answered all our questions and was very pleasant and professional. She answered all our questions and was very pleasant and professional. More

by DARNELLGILDONSR Verified Customer Verified Customer

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1st oil change today in our 23 FW. Service advisers were great and speedy techs getting it done. Saw our sales person Andes, wonderful guy, offered us a vehicle to use while we waited, Service advisers were great and speedy techs getting it done. Saw our sales person Andes, wonderful guy, offered us a vehicle to use while we waited, we declined but was great of him to offer. Best dealership I've ever delt with in my 46 yrs. Lol can't wait to buy our next subaru from Hawk Auto More

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the people at Hawk seem more Courteous, with the sincerity of caring than other Dubaru dealers. sincerity of caring than other Dubaru dealers. More

by PAULVARICHAK Verified Customer Verified Customer

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This is my first experience with hawk and I'm very pleased with the outcome. pleased with the outcome. More

by wdeocampo27 Verified Customer Verified Customer

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Service advisor was very pleasant and helpful explaining everything about the appointment. Very friendly to me everything about the appointment. Very friendly to me More

by PAULCMEADER1969 Verified Customer Verified Customer

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We definitely did not think highly of Chris who is a manager and who had been driving the car we bought. The car was definitely out of alignment which we recognized immediately but was very surprised t manager and who had been driving the car we bought. The car was definitely out of alignment which we recognized immediately but was very surprised that a "manager" would not have recognized it and had it repaired ahead of a purchase. Chris does definitely not rate highly. Also the car was dirty - had splashes of something very sticky on the mirrors and inside of doors and scratches from fingernails so we are disappointed there. We will never buy another Subaru which was previously driven by such a manager, as it was sold as "new". Chris did not appear to care for the car and did not make sure it was in a "new" condition for a sale. We are disappointed with him. The service department was responsive in getting the car aligned although the steering wheel is still not aligned correctly so we will mention that on our next visit. Jeff in the Service Department was very pleasant and willing to serve. Hawk Subaru does seem friendly. Certainly, the one that receives very high marks is the salesman, Joshua Lewis, who assisted us in a purchase and continues to have personal interest in us and is being very willing to solve any concerns. He should be recognized for his outstanding service. More

by ELEYA Verified Customer Verified Customer

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