Jeff Christian
Jeff Christian at Lou Sobh Kia

Jeff Christian

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9
269 Reviews
4.9

269 Reviews

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269 Reviews of Jeff Christian

December 27, 2025

Dealership Rating
Employee Rating

Very polite and helpful! . They were very knowledgeable. Clean environment and they were very professional.. More

by denisewgee
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 22, 2025

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Good service department I have enjoyed the two Sorento vehicles I've owned and may consider another next year. More

by nfboling2013
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

Dec 23, 2025

Lou Sobh Kia responded

Thank you for your feedback! We would love to hear more from you on how we can improve to 5 stars! Please reach out to us for more information!

December 18, 2025

Dealership Rating
Employee Rating

I am normally very happy with the level of service we receive here. However, this visit has been very painful. We have had the car in the shop for over a week and they can’t figure out the issue. More

by DApple
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 19, 2025

Lou Sobh Kia responded

Hello! We apologize that your vehicle is taking longer than expected. We are doing our absolute best to ensure you are driving safely. Our service department should have a rental vehicle for you, if available. We appreciate your patience and understanding

December 16, 2025

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The service was great and the waiting time was not long; as soon as I got there, they told me what was going to be done and everything was crystal clear. More

by mjmolinadelgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review! We are proud that our team is showcasing their awesome communication skills!

December 15, 2025

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Professional, knowledgeable. All about customer service. On time no trickery. Honest. Don't feel like you are being taken for a ride. More

by brisker40
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

December 12, 2025

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The service team is always respectful! I have been a service customer for years even-though there is a KIA dealership closer to me! More

by Amyherington
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

Dec 19, 2025

Lou Sobh Kia responded

Thank you for your 5 star review and for choosing Lou Sobh Kia as your preffered dealership! We appreciate your business and loyalty!

December 12, 2025

Dealership Rating
Employee Rating

Very long with little and inaccurate communication Regarding needing brakes and unknown recall items taken More

by extremeind
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

Dec 19, 2025

Lou Sobh Kia responded

We apologize that our communication skills were not up to par. We do hope you will give us a chance to make it up to you next time.

December 10, 2025

Dealership Rating
Employee Rating

They are professional and courteous and get the job done in a timely manner. I really appreciate the shuttle to work while it’s getting worked on. More

by Sue S
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2025

Lou Sobh Kia responded

Thank you Sue for your 5 star review! We are happy to accommodate however possible!

December 09, 2025

Dealership Rating
Employee Rating

Great service for my oil change need improvement on car vacuuming for customers. My Rep very good service rep. More

by spatel955
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Workmanship
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Service Communication
Recommend Dealer
Yes

December 09, 2025

Dealership Rating
Employee Rating

I love how they always greet me warmly upon pulling into the service garage and walk me back to their desk. The waiting area is clean and comfortable with free coffee and water. Service has always been fast More

by andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2025

Lou Sobh Kia responded

Thank you so much for taking the time to share your feedback with us. We appreciate your patronage and value your business! Regards, Harald Hagen Service Manager

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