Jeff Christian
Jeff Christian at Lou Sobh Kia

Jeff Christian

Service Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.9
300 Reviews
4.9

300 Reviews

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300 Reviews of Jeff Christian

March 10, 2026

Dealership Rating
Employee Rating

Nice facility with coffee and popcorn and comfortable waiting area. Reasonable prices. Good communication with service advisor via text. Bring your owners manual to verify maintenance intervals. More

by DJBOWLER325
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Britt, Harald Hagen

March 06, 2026

Dealership Rating
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Great service every time I arriveto the dealer. I feel that my car is in good hands. More

by narvaezdaniel
Service Price Transparency
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Recommend Dealer
Yes

March 05, 2026

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I feel like you guys don't want to replace the whole cv axel, which is covered under my warranty and just saying it's the boot. Which isn't covered. Luckily I have an extra warranty to cover that repair. I More

by Schollman18
Recommend Dealer
No

Other Employees Tagged: Jeff Christian

March 05, 2026

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Employee Rating

Jeff was definitely helpful and so nice. Service was fast and efficient. I didn't have an appointment but was out of there in 1 hour max More

by Dmoleka
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

Mar 09, 2026

Lou Sobh Kia responded

Hi Dmoleka, thank you for sharing your experience! We're glad to hear Jeff was so helpful and that our team was able to get you taken care of quickly, even without an appointment. We appreciate you choosing Lou Sobh Kia and look forward to seeing you again next time!

March 04, 2026

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I have used them for service since purchasing my. Wife's Sorento in 2016. They. have always been excellent in their service. I have high .marks for them and will continue to recommend them. More

by Worth
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2026

Lou Sobh Kia responded

Thank you for your continued trust and loyalty since 2016! We're glad to hear our service team has consistently provided you with excellent service over the years. We truly appreciate your recommendation and look forward to continuing to take care of you and your wife’s Sorento in the future!

March 03, 2026

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I was surprised at how expensive it was for just an oil change and tire rotation . . . . More

by cbw
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2026

Lou Sobh Kia responded

Thank you for your feedback. We understand that service costs can sometimes come as a surprise. Our team works hard to provide high-quality service using genuine parts and trained technicians to ensure your vehicle is properly cared for. If you ever have questions about pricing or available service specials, our team would be happy to review those with you. We appreciate you choosing Lou Sobh Kia and hope to see you again in the future!

March 01, 2026

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Employee Rating

Jeff was easy to work with. He was able to fix my problem and made sure everything was correct. More

by brianjohnston19
Service Price Transparency
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Recommend Dealer
Yes
Mar 09, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear Jeff was easy to work with and made sure your issue was resolved properly. We appreciate you choosing Lou Sobh Kia and look forward to assisting you again in the future!

February 28, 2026

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Employee Rating

The personalized service was exceptional for an always great service department. I will definitely return from Florida to have my car serviced here. More

by jmcapel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Lou Sobh Kia responded

Thank you for your kind review! We're glad to hear our team provided exceptional and personalized service during your visit. It means a lot to know you would return from Florida to have your vehicle serviced with us. We truly appreciate you choosing Lou Sobh Kia and look forward to seeing you again in the future!

February 27, 2026

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Employee Rating

I arrived on a scheduled appointment and had to reschedule, due to a recall part in need of ordering. More

by jeffsjarvis
Recommend Dealer
Yes

Other Employees Tagged: Jeff Christian

Mar 09, 2026

Lou Sobh Kia responded

Thank you for your feedback. We appreciate you bringing your vehicle in and understand that having to reschedule due to a recall part needing to be ordered can be inconvenient. Our team works to ensure the correct parts are available so the repair can be completed properly. We appreciate your patience and thank you for choosing Lou Sobh Kia.

February 27, 2026

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Employee Rating

Jeff is amazing! He is customer-oriented, he listens, and he is honest. I know if Jeff says something needs to be done, he is telling me the truth and that is a gift More

by karen_vaught
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Mueller, Justin Britt

Mar 09, 2026

Lou Sobh Kia responded

Hi Karen, thank you for your wonderful review! We're so glad to hear that Jeff took such great care of you. Providing honest, customer-focused service is exactly what we strive for, and we're happy to know Jeff has earned your trust. We truly appreciate you choosing Lou Sobh Kia and look forward to seeing you again in the future!

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