Jeff Bass
Jeff Bass at Regal Lakeland
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Jeff Bass

Pre-owned Sales Manager

Regal Lakeland

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.5
45 Reviews

Dealership Experience

8 yrs

Industry Experience

24 yrs, 8 mos

4.5

45 Reviews

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45 Reviews of Jeff Bass

August 31, 2024

Dealership Rating
Employee Rating

Darrell, Amy and jeff were all great and made purchasing and trading my vehicle very easy and pleasurable. The whole process was very fast and great customer service. Will be a repeat customer and recommend More

by ladydi963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Wilson , Darrell

Sep 05, 2024

Regal Lakeland responded

Thank you and congratulations on your purchase!

June 03, 2024

Dealership Rating
Employee Rating

Victor and the manager went above and beyond to help me with the entire process. Jeff Bass is absolutely phenomenal at what he does. I will never forget his name. More

by lovely_shauna
Recommend Dealer
Yes

Other Employees Tagged: Amy Wilson, Victor Estrada

Jun 11, 2024

Regal Lakeland responded

We’re so happy to hear you had a great experience at Regal. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

May 25, 2024

Dealership Rating
Employee Rating

The changed the sale price of the vehicle, never went over the paperwork at all, never explained anything. This was my second vehicle purchase from them and it was my last. More

by Ty Whiddon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Derryl Jones

May 28, 2024

Regal Lakeland responded

Thank you for bringing this issue to our attention. We appreciate your feedback and we’re disappointed to hear about your sub-par experience.

April 10, 2024

Dealership Rating
Employee Rating

Went above all expectations that I requested. I recommend you guys should call David Schultz., Honest dealership, easy to work with. More

by maglou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Regal Lakeland responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

April 07, 2024

Dealership Rating
Employee Rating

Although I typically don’t like a sales person to go with me on a test drive At this dealership they require this But he was very informative, and was speaking to me about many of the features the vehicle More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Cruz

Apr 10, 2024

Regal Lakeland responded

We're glad to hear that despite your usual preference, you felt comfortable with our salesperson accompanying you on the test drive. Ensuring that our customers are well-informed about the features of the vehicle is a priority for us, and we're delighted to know that you found our salesperson to be informative and helpful.

February 04, 2024

Dealership Rating
Employee Rating

Helpful with info, fair on price, courteous, pleasure to work with and up front honest More

by chadteems
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Victor Estrada

Feb 05, 2024

Regal Lakeland responded

Thank you so much for taking the time to leave us a review

November 10, 2023

Dealership Rating
Employee Rating

Clean and very nice staff used sales was a good experience just a good place More

by robert.withrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Maynard

Nov 14, 2023

Regal Lakeland responded

Thanks for sharing your rating with us and the community.

October 16, 2023

Dealership Rating
Employee Rating

Victor was the second salesman I saw at regal and Victor made me want to leave and not come back. He is a very standard used car salesman. He started with the, I’m not a salesman, I’m a person first, line. More

by geckglow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pete Roussos, Victor Estrada , Austin hernandez

Oct 16, 2023

Regal Lakeland responded

Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

December 06, 2021

Dealership Rating
Employee Rating

Jonathan made my experience so much easier. I am a very indecisive person and he was so patient with me throughout the whole process. He took all of my needs and wants into consideration. Thank you Jonatha More

by pcffa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan McGuire

Dec 08, 2021

Regal Lakeland responded

Congratulations on your new vehicle!

October 30, 2021

Dealership Rating
Employee Rating

Is good environment people the are nice and happy 😊 looking for a good car d More

by israel.1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Holly

Nov 01, 2021

Regal Lakeland responded

Congratulations on your new to you vehicle!

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