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Jean Jajou
261 Reviews
261 Reviews of Jean Jajou
March 01, 2018
Great Service Team Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a m Sands service department is a team effort. Jean is the quarterback; as service advisor, she worked to get me the appointment time I needed, setup a meeting with the service tech to answer all my questions, provide a detailed cost estimate and obtain a loaner vehicle. Other "lineman" handled cashier and loaner vehicle details. All were friendly, very helpful, and attentive. More
by DESERTVIEW2010
Verified Customer
February 28, 2018
The Best Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exce Jean Jajou, service dept., is fabulous!!! She is the best! Everything about her is the best! Such a perfect asset. All staff in service dept. are exceptional. Owners -- you are truly blessed with a great service dept. Staff. More
by Christine Fuqua
February 25, 2018
Very bad experience more than once I would like to be able to go to a dealer that is not constantly trying to get me to pay to have them provide services which are not needed. Especiall I would like to be able to go to a dealer that is not constantly trying to get me to pay to have them provide services which are not needed. Especially when they use scare tactics to do so. Telling someone your lucky your wheels have not fallen off is not a good approach. I felt duped into purchasing new hubs for my truck when it drove just fine. Honesty is the best policy. It takes years to build trust and moments to destroy. I spoke with the service director at Sands Chevrolet Surprise and he did not help me or call me as he promised he would. Had my truck back three times now and brakes still squeal like a Mac truck coming to a stop. Another bad mark. I wish I could get a call from the GM at Sands or from. General Motors because this was not right. 480-252-1554. I screen my calls so please leave a message If I do not answer. More
by Scuba Steve
Other Employees Tagged: Henry Smith , Service Director I believe Mike Hadodd. I apologize if incorrect.
February 24, 2018
Not bad, not great. I went here to get something fixed under warranty and therefore didnt have to pay for anything. I appreciate the work they did, but the service person I went here to get something fixed under warranty and therefore didnt have to pay for anything. I appreciate the work they did, but the service person who helped me was very pushy about making me apply for a credit card so I could get something in my car fixed that would’ve cost $420. I kept telling her no but she kept pushing and I nearly was late for a test at school! She really wanted me to get service taken care of there, but I knew it would be more expensive. I know dealers upcharge like crazy, but I got the same thing fixed for $250 so the $200 price difference is a little ridicukous More
by Iknowmorethanyouthinkido
February 21, 2018
CorvetteZ06 Sands is always easy to work with. No pressure, relaxed atmosphere, friendly knowledgeable sales & service. They take their time and explain everythin Sands is always easy to work with. No pressure, relaxed atmosphere, friendly knowledgeable sales & service. They take their time and explain everything. Whenever I come in it's always "what can I help you with today?". More
by DEBK
Other Employees Tagged: Jason Wiler
February 12, 2018
Amazing service appt! Jean is always so nice friendly. She makes my visits worth it everytime. She always goes above and beyond. My truck is always ready in less time th Jean is always so nice friendly. She makes my visits worth it everytime. She always goes above and beyond. My truck is always ready in less time than quoted. More
by CHERYL_NICHOLE
February 10, 2018
easy done service is always quick and easy. prices with coupons and discounts are very reasonable and the work is very professional and honest. always a pleasur service is always quick and easy. prices with coupons and discounts are very reasonable and the work is very professional and honest. always a pleasure to deal with the service dept. More
by JOHNH601
February 09, 2018
DETAIL WORK ON PICKUP We took an older pickup in to be detailed. It hadn't been driven for over a year and it was extremely grungy!. They did an excellent job, inside and We took an older pickup in to be detailed. It hadn't been driven for over a year and it was extremely grungy!. They did an excellent job, inside and out. It looked like a new pickup when I picked it up! More
by DJNFEN67
February 06, 2018
Best in town The service work is always done clean, precise and in a timely manner. kudos to Sands. The people in the service department were friendly and easy t The service work is always done clean, precise and in a timely manner. kudos to Sands. The people in the service department were friendly and easy to talk to. More
by DAVEWAGNR74
February 03, 2018
A very pleasant experiance. Every time I come to get my car serviced it is very relaxing experience it only takes 2 hours at most.it is always a pleasure to come in. Every time I come to get my car serviced it is very relaxing experience it only takes 2 hours at most.it is always a pleasure to come in. More
by STENZEL8764
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