Dealer Reviews
Cars for Sale
Dealer Log In
Jean Jajou
Jean Jajou | Page 18
Service Writer
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
261 Reviews
261 Reviews of Jean Jajou
January 30, 2017
Jean is awesome, We had 2013 Equinox in for regular maintenance. There were a couple items requiring repair that the staff pointed out. Repairs were made and Jean Jaj We had 2013 Equinox in for regular maintenance. There were a couple items requiring repair that the staff pointed out. Repairs were made and Jean Jajou helped us to make sure the items were covered under the extended warranty and arranged for a car for us. She made the process easy and simple and saved us a bunch of money. Thanks Jean. You went above and beyond. Could not have been happier with the service received. Dennis Breller More
by dennisBRELLER
Verified Customer
January 24, 2017
Great Service team I returned to Sands Chevrolet and once again dealt with their great staff. I was teamed up with Jean again who is very outstanding at customer service I returned to Sands Chevrolet and once again dealt with their great staff. I was teamed up with Jean again who is very outstanding at customer service. Not only is she a professional but she is also friendly and caring. I had an appointment and was in and out sooner then I expected. Thank you Sands Chevrolet service team and a special thanks to Jean who is always a pleasure to deal with. Hopefully she is a valued employee because she is a true asset to Sands Chevrolet! Marc V More
by Marc V
Other Employees Tagged: Service Manager
January 23, 2017
Amazing!! I get asked why I drive so far for service here with being tight on gas..plain and simple...Jean is a Godsend and great to deal with I get asked why I drive so far for service here with being tight on gas..plain and simple...Jean is a Godsend and great to deal with More
by MZFROGGIE
January 09, 2017
Service on my 2006 Chevy Silverado I treated very well by Jean in the Service Dept. She got me a loaner vehicle, while my truck was in the shop for 2 days, and kept me well informed of I treated very well by Jean in the Service Dept. She got me a loaner vehicle, while my truck was in the shop for 2 days, and kept me well informed of the status of my truck. Highly recommend them. More
by HELEN2
January 06, 2017
Good customer service Jean was a superb service manager. She is knowledgeable and friendly. There were quite a few items that needed serviced and we had our car back in a d Jean was a superb service manager. She is knowledgeable and friendly. There were quite a few items that needed serviced and we had our car back in a day and a half. More
by JTODD12
January 04, 2017
Repairs were made to my vehicle by members of your staff in a timely professional manner with an emphasis on minimizing the impact on my daily routine. were made to my vehicle by members of your staff in a timely professional manner with an emphasis on minimizing the impact on my daily routine. More
by GMR
December 30, 2016
maintenance/ recall Brought our 2014 Silverado in for it's regular scheduled maintenance and a recall notice. Jean handled the appointment with great courtesy and profess Brought our 2014 Silverado in for it's regular scheduled maintenance and a recall notice. Jean handled the appointment with great courtesy and professionalism. Got the truck back in just a couple hours, and they provided the shuttle to and from the dealer. More
by shrummie53
December 29, 2016
Jean Jajou is the greatest! Jean Jajou is so awesome. Came in a few days before Christmas with an issue and ended up finding out we had not purchased the extended warranty for o Jean Jajou is so awesome. Came in a few days before Christmas with an issue and ended up finding out we had not purchased the extended warranty for one of our vehicles. She worked out a fabulous deal on it, and we walked out with an extended warranty and peace of mind. Turns out the very next day that car has a major issue and we brought it in and it was covered, Had us in a loaner car fast and car fixed the next day. Turns out though, that a few days later, we are back for the same car, same issue. She got us another loaner car, had the issue corrected and was fixed by mid day the next day. The very next day, our other vehicle came in for the issue it had a week before. She again, got us in a loaner car, all was covered under warranty, and vehicle was done by end of day. Jean is so sweet. It is obvious she really cares and understands, as well as wants the best for the customer. She has proven she will go out of her way to make your service experience a great one. Jean, you're the best!!! Thanks for all you did for us . After seeing her so may times in less than a week for both cars, we feel like she is our family now!!! More
by Christine Fuqua
December 27, 2016
Amazing Service Department I am from California and was visiting family in Surprise, AZ for the holidays. The day I was to travel back to California my Chevy Tahoe would not st I am from California and was visiting family in Surprise, AZ for the holidays. The day I was to travel back to California my Chevy Tahoe would not start due to a bad alternator and battery. I called Sands service department at 7:00am and spoke with Jean about my issue and my desire to be back in California that day. She assured me that they would have me out and on the road by the end of the day. They delivered my vehicle to me repaired and washed by 2:00pm. Jean was amazing! Ask for her if you choose this service department to repair your vehicle. More
by CHRISJMCDONALD24
December 14, 2016
Great experience would go back again and I would recommend this dealership to all my friends. Thank you for the time but you do need a better car wash leaves streaks o would go back again and I would recommend this dealership to all my friends. Thank you for the time but you do need a better car wash leaves streaks on windows . . . . . . . . . . More
by LARRYCHOUTEAU
Dealership Inventory (301 Vehicles)
