Jean Berrette

My purchasing experience could have been better. I very much dislike when the sales person has to run back and forth to their manager to get approval for a deal. That's a very old car sales tactic, I very much dislike when the sales person has to run back and forth to their manager to get approval for a deal. That's a very old car sales tactic, and I'm shocked that a dealership that sells premium vehicles in 2025 still uses that tired old game which was used on me when I purchased my first new car in 1975. Frankly, I found it insulting to my intelligence. Also, the upselling from the finance manager that took place after completing the purchase of my new vehicle was equally appalling. I realize why it was done AFTER completing the sale, because if they did that during the purchasing process, I would've walked away. My advice from a customer's viewpoint is be better than that. As far as recommending TC Lexus, I'll reserve that decision until after I've experienced the treatment I receive from them when my new Lexus needs maintenance or repairs. Service after the sale will be the difference maker for me. I'm disappointed that I was never even introduced to the dealership's service manager, so I consider that to be a big miss too. Unfortunately, this survey forces me to complete the recommendation portion, so that also forces me to NOT be able to recommend the dealership (at this time). As I stated in my previous comment, I would have preferred to remain neutral on my recommendation option at this time. More

by LESH1957 Verified Customer Verified Customer

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We had very positive car buying experience at treasure cost lexus, with a friendly and welcoming sales team. We had pressure and haggle free as we purchased our new vehicle and very happy about it, Thanks cost lexus, with a friendly and welcoming sales team. We had pressure and haggle free as we purchased our new vehicle and very happy about it, Thanks to J.B. and crew. More

by Kamil oruc Verified Customer Verified Customer

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Jean was excellent, was attentive, answered questions, and was good at follow-up! I would recommend Jean and when I am in the market for a car I will come see Jean. and was good at follow-up! I would recommend Jean and when I am in the market for a car I will come see Jean. More

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We found everyone to be Very professional, friendly and patient with all Of our questions. patient with all Of our questions. More

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My experience with the Treasure Coast Lexus sales team was a positive one. Folks were friendly, courteous not just with the customer but their dialogue with each other. For me a simple no pressure sale was a positive one. Folks were friendly, courteous not just with the customer but their dialogue with each other. For me a simple no pressure sale was absolutely appreciated. More

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Great customer service and respectfulness, very helpful and persistent on making the sale that met our terms and persistent on making the sale that met our terms More

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Customer service has been very helpful thanks for everything thanks one again see you later everything thanks one again see you later More

by jocelyncelin Verified Customer Verified Customer

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Great experience with JB and the rest of the team at Treasure Coast Lexus, no nonsense. Treasure Coast Lexus, no nonsense. More

by marc_coughlin Verified Customer Verified Customer

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My buying experience at Treasure Coast Lexus was outstanding. JB made the experience stress free. He was very professional and personable at the same time. I would highly recommend buying from Treas outstanding. JB made the experience stress free. He was very professional and personable at the same time. I would highly recommend buying from Treasure Coast Lexus. JB and his team members were a pleasure to do business with. More

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Welcoming, without excessive pressure. Love my new Lexus hybrid. Thanks JB and Anthony for your help Love my new Lexus hybrid. Thanks JB and Anthony for your help More

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