Jaylen Murray
Jaylen Murray at San Antonio Dodge Chrysler Jeep Ram
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Jaylen Murray

Product Specialist

San Antonio Dodge Chrysler Jeep Ram

11910 I-35
San Antonio, TX 78233

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Jaylen Murray

November 01, 2024

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I recently had the pleasure of purchasing a vehicle from San Antonio Dodge Chrysler Jeep Ram, and cannot recommend them highly enough. From the moment I walked in, I was greeted by a friendly staff who genu More

by robertojag19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Robert Rangel

Nov 03, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Robert, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

October 30, 2024

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Phenomenal service. They didn’t push anything unwanted, listened to me when I listed out the specifications desired, and worked with me to get me a deal I was happy with More

by Lisa
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Latzu Lara, Robert Rangel

Oct 30, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Lisa, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Jaylen can do to assist you, please do not hesitate to let us know. We are always happy to help! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 06, 2024

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Jalen was great, although he really didn't do much, I had already found the vehicle I wanted for the price I wanted. I don't feel like the finance department or the dealership did all they could do to find More

by rwillis62
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Latzu Lara

Sep 09, 2024

San Antonio Dodge Chrysler Jeep Ram responded

While we're glad to hear you enjoyed working with Jaylen, we are sorry that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Mauricio Hernandez - General Manager MoHernandez@sanantoniodcj.com

August 14, 2024

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These guys always help me out. Helped me get my first car here then helped me trade in for something better. More

by Jesus Martinez
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo , Mark Montz

Aug 14, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Jesus, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing San Antonio Dodge Chrysler Jeep Ram! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

June 11, 2024

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I would buy a car from Jaylen any day. His approach to customer service is phenomenal. More

by Matthoppz
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franklin Miranda, Brian Wells

Jun 11, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Matt, Thank you for your business and this review. We're happy to hear Jaylen and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

April 11, 2024

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I really enjoyed being there. Had good conversation. Jayland was very friendly. Explained to me what I needed to learn about the car I was getting. More

by albertsbeverly73
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franklin Miranda

Apr 12, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for choosing San Antonio Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, Beverly, and we hope to see you again! Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

March 05, 2024

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Spencer came through for me when I needed it. He was to the point, didn't try to talk me into anything, and listened to me when I told him what I could & could not afford. I am truly grateful for More

by carrielhaws
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Ramos

Mar 05, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Carrie, We are very happy to have provided you with such a positive experience! Spencer and our team sincerely value your business and look forward to your next visit. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

January 26, 2024

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Jayden was the best salesman I've had the pleasure to work with. He made me comfortable and confident in my choice. He didn't pressure me and advocated for me when I had questions. I enjoyed my experienc More

by butlerkris8
Recommend Dealer
Yes

Other Employees Tagged: Jaylen Murray

Jan 27, 2024

San Antonio Dodge Chrysler Jeep Ram responded

Thanks, Kris, for your feedback on your recent visit to our dealership. I'm glad to hear that Jayden and our staff were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Charles Cluck - Fix Ops Director charlescluck@sanantoniodcj.com

October 02, 2023

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Jaylen and Brian were personable, professional and worked to gain our businesses. These two men and their boss helped us reach a deal. Good rapport and trust resulted. All that came to a halt at finance time More

by sal_usaf
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Darrick Bush , Rafael Garcia, Brian Wells

Oct 03, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

September 07, 2023

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The sales representative was absolutely wonderful and refreshing. He communicated well and was great to work with! More

by glenys_pannell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Erazo, Latzu Lara

Sep 08, 2023

San Antonio Dodge Chrysler Jeep Ram responded

Thank you so much, Glenys, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Dennis Erazo - General Sales Manager denniserazolagos@sanantoniodcj.com

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