Jay Wiegand
Jay Wiegand at Suburban Ford of Sterling Heights

Jay Wiegand

Pre-Owned Sales Manager

Suburban Ford of Sterling Heights

40333 Van Dyke Avenue
Sterling Heights, MI 48313

2.9
9 Reviews
2.9

9 Reviews

Write a Review

Dealership Experience

11 yrs, 3 mos

Languages Spoken

Arabic Arabic

English English

9 Reviews of Jay Wiegand

June 01, 2025

Dealership Rating
Employee Rating

Ali in Sales, Jay in Management, and Alex in Finance were all down-to-earth people. They made sure my deal went through and took care of a few things that surprised me. Ali: What a great salesman. He's More

by Troy Hoffmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Apess, Ali Aldulaimi

Jun 02, 2025

Suburban Ford of Sterling Heights responded

Hi Troy, we're delighted to hear that Ali, Jay, and Alex made your experience at Suburban Ford of Sterling Heights a memorable one. It's fantastic knowing the team went above and beyond for you. Thanks for making the trip down I-94!

January 14, 2025

Dealership Rating
Employee Rating

Poor internal system to show what status used vehicles are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle i More

by Peter D
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Nicolas Navarro , Youssef Kissa, Vito Vultaggio

Jan 15, 2025

Suburban Ford of Sterling Heights responded

Hi Peter, I apologize for the experience you had with our team. We strive to provide attentive and timely service, so it's disappointing to hear about these issues. Please feel free to reach out if you'd like us to address this further or assist in any way. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

September 20, 2024

Dealership Rating
Employee Rating

Terrible experience. I was transferred between 3 different salespersons, and ultimately Jay, the sales manager during my week long process to simply buy a car. When I More

by MatG.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brad Klein, Hunter Hoppe

Sep 23, 2024

Suburban Ford of Sterling Heights responded

Thank you for your review. I'm really sorry to hear about your frustrating experience. This is not the level of service we aim for and I apologize for any inconvenience caused. I'd like to help resolve these issues promptly; please reach out when you can. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.co

August 05, 2024

Dealership Rating
Employee Rating

I was purchasing a preowned vehicle and had a problem. The manager refused to have a discussion with me. The sales consultant told me he said if I wasn’t satisfied he has another person ready to buy the v More

by Jasmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isaiah Price-Baker

Aug 07, 2024

Suburban Ford of Sterling Heights responded

Hi Jasmine, I'm sorry to hear about your experience. We strive for excellent customer service and it's clear we fell short here. I'd like the opportunity to address these issues directly with you if you're willing. Please reach out at your convenience. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

July 29, 2024

Dealership Rating
Employee Rating

Appreciated all the help with all the questions and concerns for my daughters 1st vehicle More

by bowl0428
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aws Saffo

Jul 30, 2024

Suburban Ford of Sterling Heights responded

Thank you for choosing Suburban Ford of Sterling Heights for your daughter's 1st car! Enjoy your new ride and please reach out if there's anything we can do for you down the road.

April 07, 2024

Dealership Rating
Employee Rating

Chris was the primary reason I purchased the car from Suburban Ford. I live 50 miles away in Plymouth. My grandson spotted a very nice used 2022 Ford Edge on your web site.. So we drove out to see the ca More

by JRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Eschenburg, Austin Pyle

Apr 08, 2024

Suburban Ford of Sterling Heights responded

Hi John, we're so glad to hear that Chris was able to assist you in finding the perfect Ford Edge at Suburban Ford of Sterling Heights. We appreciate your kind words and are delighted that our commitment to customer service resonated with you. Enjoy your new ride!

June 05, 2023

Dealership Rating
Employee Rating

I reached out about a toyota seqouia , the young lady made me a same day appt. my son and i went there for our appt. with shawn stefut he told us the car had a hold........why make the appt then..we ask More

by jjsearay
Recommend Dealer
No

Other Employees Tagged: Shawn Stefut

January 12, 2023

Dealership Rating
Employee Rating

Great customer service, and very knowledgeable. Friendly staff. I I I I I ii i More

by romanista1018
Recommend Dealer
Yes

Other Employees Tagged: Tom Macpherson, Isaiah Price-Baker

Jan 18, 2023

Suburban Ford of Sterling Heights responded

Hi, thank you so much for your positive comments about Suburban Ford of Sterling Heights! We look forward to your next visit! Take care!

May 09, 2022

Dealership Rating
Employee Rating

Jay is engaging and very professional! Jay is the Yoda of pre-owned vehicle knowledge. His passion for the automotive business comes out in his dealings and was always a pleasure to do bus More

by B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Suburban Ford of Sterling Heights responded

We hope to be of service to you again in the future. Best wishes, Suburban Ford of Sterling Heights

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