Jay Shelby
Jay Shelby at Norm Reeves Honda Superstore North Richland Hills
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Jay Shelby

Finance

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Jay Shelby

May 16, 2024

Dealership Rating
Employee Rating

She was wonderful and very helpful. Jay was also very nice and cooperated well with us More

by abhattarai278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Golbuff, Maria Lossada

May 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team, and we'll be sure to share your compliments with both Jay and the rest of our staff.

May 04, 2024

Dealership Rating
Employee Rating

All employees I dealt with were friendly and helpful. They answered all of my questions More

by debby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future.

April 09, 2024

Dealership Rating
Employee Rating

I came here in Dec and had spoken with Francis. I did not decide to go with anything at that time. He did not pressure me to buy anything and I appreciated that. I came back and decided to lease a More

by meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francis Olang

Apr 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, and we're glad Francis provided a no-pressure environment. We're here to support you throughout your lease, and we appreciate your trust in us.

April 05, 2024

Dealership Rating
Employee Rating

Everyone was very polite and not pushy. I will recommend you to anyone who is looking for a vehicle. More

by sharontwins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Torres

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted you had a positive experience with us. Should you need anything in the future, don't hesitate to reach out.

April 05, 2024

Dealership Rating
Employee Rating

Everyone at Norm Reeves Honda were very professional, explained all about the cars and about the financing and I rate all of them excellent in their jobs. More

by debbiebtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weston King

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. Safe travels!

April 05, 2024

Dealership Rating
Employee Rating

Mostly pleasant experience. They worked with me on the price and my trade-in value. Fairly quick on all departments. More

by jason.rulo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Itzo

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We're glad to hear that you found our pricing and trade-in process fair, and that our team was efficient. We appreciate your business and hope to serve you again in the future!

March 30, 2024

Dealership Rating
Employee Rating

My visit to Norm Reeves Honda Superstore turned out to be a good decision. They have a good selection of Honda vehicles to choose from. The staff experience with the Honda portfolio was good, and helpful i More

by wadepalm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Kevin Ortega

Apr 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're glad to hear our Honda selection was up to par and that our team gave you a 5-star experience.

March 28, 2024

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Employee Rating

Great experience and customer service The experience was great. The customer service was great. We were happy with the overall experience. More

by Ziggy6288
Recommend Dealer
Yes

Other Employees Tagged: Jay Shelby

Apr 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to write this review! We're glad to see you had a 5-star experience, and we hope to see you again!

March 24, 2024

Dealership Rating
Employee Rating

This was the easiest car buying experience we have had and would recommend this dealership to anyone looking to purchase a vehicle. Wonderful customer service! More

by Shaunav
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Beevers

Mar 26, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing our dealership! We're thrilled to hear about your positive experience and appreciate your recommendation. We look forward to assisting you and others in the future.

March 06, 2024

Dealership Rating
Employee Rating

As expected, the finance department was an annoying experience. Just be strong and continue to say no if you do not want an extended warranty. They can be had for much cheaper elsewhere. The sales p More

by TxHockeyGal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens, Mike Lee

Mar 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're glad to hear you had a great experience with Hailey in sales! We apologize for any inconvenience you experienced in the finance department and appreciate your feedback. We'll work on improving that aspect of our service. Thank you for choosing us for your automotive needs!

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