Jay Shelby
Jay Shelby at Norm Reeves Honda Superstore North Richland Hills
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Jay Shelby

Finance

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.6
27 Reviews
4.6

27 Reviews

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27 Reviews of Jay Shelby

November 19, 2024

Dealership Rating
Employee Rating

Ali was a huge help and I could not be happier. Would recommend him to anybody looking for a new car! More

by morganmaym3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 20, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Morgan! We hope that you have many fun trips planned. Thanks for the positive feedback on your experience with Ali, and we look forward to seeing you again!

August 25, 2024

Dealership Rating
Employee Rating

Great place to buy a new car, salesman Ali and the finance gentleman were super helpful. More

by Deadskinny6980
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

It's always a pleasure to help a customer get behind the wheel of a new ride. We're glad Ali and the team were able to provide such a positive experience. Let us know if you need any assistance in the future!

June 30, 2024

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Employee Rating

I am not satisfied at all about what happened in norm reeves Honda, I paid $10k for down payment for used car but the staff didn’t register it as a down payment, later I found that the huge amount go to More

by Jumashamieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 09, 2024

Norm Reeves Honda Superstore North Richland Hills responded

We're sorry to hear about you recent visit, Jumashamieh. This is not the level of service we aim to provide. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com.

May 16, 2024

Dealership Rating
Employee Rating

She was wonderful and very helpful. Jay was also very nice and cooperated well with us More

by abhattarai278
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Golbuff, Maria Lossada

May 17, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team, and we'll be sure to share your compliments with both Jay and the rest of our staff.

May 04, 2024

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Employee Rating

All employees I dealt with were friendly and helpful. They answered all of my questions More

by debby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future.

April 09, 2024

Dealership Rating
Employee Rating

I came here in Dec and had spoken with Francis. I did not decide to go with anything at that time. He did not pressure me to buy anything and I appreciated that. I came back and decided to lease a More

by meredith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francis Olang

Apr 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience, and we're glad Francis provided a no-pressure environment. We're here to support you throughout your lease, and we appreciate your trust in us.

April 05, 2024

Dealership Rating
Employee Rating

Everyone was very polite and not pushy. I will recommend you to anyone who is looking for a vehicle. More

by sharontwins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Torres

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted you had a positive experience with us. Should you need anything in the future, don't hesitate to reach out.

April 05, 2024

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Employee Rating

Mostly pleasant experience. They worked with me on the price and my trade-in value. Fairly quick on all departments. More

by jason.rulo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mark Itzo

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience with us! We're glad to hear that you found our pricing and trade-in process fair, and that our team was efficient. We appreciate your business and hope to serve you again in the future!

April 05, 2024

Dealership Rating
Employee Rating

Everyone at Norm Reeves Honda were very professional, explained all about the cars and about the financing and I rate all of them excellent in their jobs. More

by debbiebtx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weston King

Apr 08, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. Safe travels!

March 30, 2024

Dealership Rating
Employee Rating

My visit to Norm Reeves Honda Superstore turned out to be a good decision. They have a good selection of Honda vehicles to choose from. The staff experience with the Honda portfolio was good, and helpful i More

by wadepalm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Weston King, Kevin Ortega

Apr 01, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your feedback with us! We're glad to hear our Honda selection was up to par and that our team gave you a 5-star experience.

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