I'm a military brat born in Wiesbaden, Germany but grew up in Miami, FL. I've been part of the automotive industry for 10+ years but recently retired from a government job. My goal for every person, not just customer who comes into our dealership is to treat them like family and make it an easy and enjoyable experience.
Read moreDealership Experience
3 yrs, 9 mos
Industry Experience
13 yrs, 11 mos
Languages Spoken
English
144 Reviews
Write a Review144 Reviews of Jay Rudio
November 20, 2024
Another amazing and painless experience again! Jay works magic that rivals Penn and Teller. Thanks Jay!!!! Jay works magic that rivals Penn and Teller. Thanks Jay!!!! More
Other Employees Tagged: Sophie Morris, Bill Knopke
September 06, 2024
I recently purchased my 2024 RDX from Richard Morris, Jay Rudio, and Sophie, and I couldn't be happier with the experience! We drove all the way from Sarasota, and it was absolutely worth the trip. From the Rudio, and Sophie, and I couldn't be happier with the experience! We drove all the way from Sarasota, and it was absolutely worth the trip. From the start, they were upfront, honest, and completely professional. There were no hidden charges or fees, just straightforward and transparent service. Richard, Jay, and Sophie made the entire process smooth and stress-free, ensuring I felt confident and well taken care of. If you're looking for exceptional customer service and a hassle-free buying experience, this is the team you need! Недавно я купил свой RDX 2024 года у Ричарда Морриса, Джея Рудио и Софи, и я не мог быть более доволен этим опытом! Мы проехали всю дорогу из Сарасоты, и это определенно стоило поездки. С самого начала они были честны, откровенны и полностью профессиональны. Не было никаких скрытых платежей или сборов, только прямое и прозрачное обслуживание. Ричард, Джей и Софи сделали весь процесс гладким и беззаботным, гарантируя, что я чувствую себя уверенно и хорошо заботясь обо мне. Если вы ищете исключительное обслуживание клиентов и беспроблемный процесс покупки, эта команда вам нужна! More
Other Employees Tagged: Sophie Morris, Richard Morris, Christopher Eaton, Eric Mettert
September 06, 2024
I had an amazing experience purchasing my 2024 RDX thanks to Richard Morris, Jay Rudio, and Sophie. Despite the long drive from Sarasota, it was absolutely worth it. Their professionalism and honesty stood o to Richard Morris, Jay Rudio, and Sophie. Despite the long drive from Sarasota, it was absolutely worth it. Their professionalism and honesty stood out from the beginning, and there were no surprise fees or hidden charges—just a fair and straightforward deal. Richard, Jay, and Sophie went above and beyond to make sure everything went smoothly, and their excellent customer service truly made the difference. I even brought my friend, and she also leased a new 2024 RDX! If you're looking for a dealership you can trust, I highly recommend working with this team! 2024 שלי בזכות ריצ'רד מוריס, ג'יי רודיו וסופי. למרות הנסיעה הארוכה מסרסוטה, זה היה בהחלט שווה את זה. המקצועיות והיושר שלהם בלטו מההתחלה, ולא היו עמלות מפתיעות או חיובים נסתרים - רק עסקה הוגנת וישירה. ריצ'רד, ג'יי וסופי הלכו מעל ומעבר כדי לוודא שהכל יעבור בצורה חלקה, ושירות הלקוחות המצוין שלהם באמת עשה את ההבדל. אפילו הבאתי את חברה שלי, והיא גם שכרה 2024 RDX חדש! אם אתה מחפש סוכנות שאתה יכול לסמוך עליו, אני ממליץ בחום לעבוד עם הצוות הזה! More
Other Employees Tagged: Sophie Morris, Richard Morris
August 27, 2024
Mike was patient, transparent, and genuinely kind hearted. I thoroughly enjoyed my car buying experience! hearted. I thoroughly enjoyed my car buying experience! More
Other Employees Tagged: Mike Patton
June 21, 2024
The customer service I received from Dawaun and Jay will never go unspoken. Dawaun went as far as picking me up from the airport and made sure I did not miss my flight back to Maryland.. If it wasn’t for D never go unspoken. Dawaun went as far as picking me up from the airport and made sure I did not miss my flight back to Maryland.. If it wasn’t for Dawaun being nice over the phone… I would not have went to Florida to purchase my NSX. I can’t leave the general manager out, Mrs .Sophie very nice person.keep up the good work guys Mr. Dawaun and Mr .Jay keep doing your best for the customers . Don’t worry about nothing as long as you give it your best!! P.S.Dwain The personalize video that you made about the car was the best it was flawless Six More
Other Employees Tagged: Sophie Morris , Dawaun Howell
June 15, 2024
Bought a used 22 Honda Pilot. Great Dealership with no markup hidden fees and gave me a fair KBB trade in value. Mike Patton is a great and an honest salesman, can’t recommend him Great Dealership with no markup hidden fees and gave me a fair KBB trade in value. Mike Patton is a great and an honest salesman, can’t recommend him enough. Also Jay Rudio in finance beating my preapproval rate by a big margin. More
Other Employees Tagged: Mike Patton
March 12, 2024
John Shaw is amazing. He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and h He knows cars and even a brief description of the problem is enough. He'll point the techs to the right place and off they go. He's so friendly and helpful, I love this dealership! More
Other Employees Tagged: John Shaw , Kai Walden
February 05, 2024
I have being going to Crown Acura for over 20 years and when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive when ever I contact John Shaw with an issue he is always ready to help. He is very pleasant to work with. He is honest, reliable. I always receive great service. If you want the best service ever go to John. He is highly recommended. More
Other Employees Tagged: John Shaw
January 29, 2024
This was my first visit to Crown and I was greeted by Kai. I was interested in a pre-owned RDX and we looked at several. Kai was pleasant and very knowledgeable about the vehicles and knew what I wanted Kai. I was interested in a pre-owned RDX and we looked at several. Kai was pleasant and very knowledgeable about the vehicles and knew what I wanted based on my interests. I found the perfect RDX in tip-top condition at a fair price with excellent customer service. I highly recommend Kai. More
Other Employees Tagged: Toby Lowry , Kai Walden
November 29, 2023
Simply Stellar! !—John, Sophie, David, Jay With nearly 12 years experience with Crown Acura —and now on my third RDX—I can say I’ve never had anything less than EX !—John, Sophie, David, Jay With nearly 12 years experience with Crown Acura —and now on my third RDX—I can say I’ve never had anything less than EXCEPTIONAL engagements whether on the Service or Sales side! And my most recent experience this week, trading up my 2021 RDX to a 2024 was equally outstanding. As always, Assistant Service Manager John Shaw (my advisor since the first time I brought my original RDX in) was spectacular!! He made sure I was again teamed up with a terrific group of Sales & Finance individuals and he accompanied me at the start of the process and checked in with me throughout. John is a gem—highly professional, knowledgeable and unfailingly honest in all our interactions over the years. And, I was so fortunate to be able to meet and work with the FANTASTIC General Manager Sophie Morris. She’s phenomenal— so organized and personable in preparing a range of options for me to consider—all specifically tailored to my priorities and budget, and including special incentives for me being a loyalty customer. She made it all seem effortless and made the entire experience a pleasure. I can honestly say every option presented was excellent!! Sophie also was supportive and wonderfully patient as I reviewed each option. No hassle, no pressure at all. But once I settled on a decision, Sophie was a whiz in getting everything teed up to expedite the transition from my 2021 to 2024 RDX. Including getting my preferred wheel rims transferred to the new vehicle. She’s truly superb and I’m so pleased John introduced me to her for this purchase!! For her part, Sophie, then brought in Sales Representative David Puckett to oversee the process. Third time is the charm, as David was fabulous —super helpful and a dynamo in managing all the details and keeping me informed. He steered it all seamlessly and was there into the early evening to make sure all was perfect as I received my new RDX. David also was exceptionally kind about spending extra time making sure I was familiar with all the new, additional technical features of this RDX. I couldn’t have asked for a more thoughtful, expert tutor! Thank you so much!! And the finance side was no less impressive thanks to Jay Rudio! He is amazingly efficient and a veritable Houdini with the paperwork!! Jay is extremely talented and has a personality to match. What an enjoyable experience it was meeting and working with him. More
Other Employees Tagged: John Shaw, Sophie Morris, David Puckett