Jay Rim
Jay Rim at Toyota of Hackensack

Jay Rim | Page 11

Internet Manager

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

Contact Me
4.7
173 Reviews

Dealership Experience

16 yrs, 9 mos

Industry Experience

16 yrs, 9 mos

Languages Spoken

English English

Korean Korean

4.7

173 Reviews

Write a Review

173 Reviews of Jay Rim

March 01, 2021

Dealership Rating
Employee Rating

Everyone was very nice and we were in and out quickly when we were picking up our new Toyota Tacoma. Especially impressed by the great deal and the fact that service is covered for the first 25,000 miles More

by Risa1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alejandro Corpuz, Alex

February 24, 2021

Dealership Rating
Employee Rating

Jay Rim was great. Gotten several cars through him and always a great experience! Apprexiate all of the guidance through the process. Thank you Jay More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armando Morell

December 30, 2020

Dealership Rating
Employee Rating

Purchased 2020 Toyota Camry at good price, was initially happy until I discovered broken glass in my trunk. Long story short, turns out the car was damaged during an accident at the dealership before it was More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ana Mayers

Dec 30, 2020

Toyota of Hackensack responded

Your review fails to mention several things that happened after your purchase. When the issue was brought to the dealerships attention we offered to replace the Camry with another brand new vehicle or fully refund your money. We did present another 2020 Toyota Camry in the same color, interior, and equipment as the original vehicle which you saw in person at the dealership. In addition, you asked the store compensate you in some way or form for the inconvenience in which we politely declined. You were also allowed the continued use of the original vehicle as you made your decision. You ultimately opted for a refund of your money which was issued promptly. The store did everything in its power to resolve the issue presented to us.

December 23, 2020

Dealership Rating
Employee Rating

Very professional. Good experience. Waiting time was reasonable. Efficient appointment for maintenance. I am always very impressed with the way they work at Toyota Hackensack. More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 11, 2020

Dealership Rating
Employee Rating

Buying this Tundra was the easiest and smoothest experience I have ever had with a car purchase. I found the Tundra by using the search tool on the website then made an appointment. Jim had the truc More

by STEPHENJAKUBIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Park , Jim Loscalzo

Dec 15, 2020

Toyota of Hackensack responded

Thank you for your 5 Star review! We endeavor to make the purchasing process as simple as possible! Thank you for giving us an opportunity to sell your the Tundra! Thank you for your business! Enjoy your brand new truck!

November 26, 2020

Dealership Rating
Employee Rating

Mr. Rim support about the model,price,service,and the Mr. Rim support about the model,price,service, and the money of deposit very kindnely. And he support me about the new model. Everything is perfec More

by MICHAEL.HA0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 05, 2020

Toyota of Hackensack responded

Hi Michael! Thank you so much for this great review. We are so glad that you had a great experience.

October 18, 2020

Dealership Rating
Employee Rating

Manager of Toyota, Mr. Rim was friendly, very helpful and knowledgeable about cars. If my friends need to buy a car, I would definitely recommend him. More

by jcjessicacho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Munoz

Oct 19, 2020

Toyota of Hackensack responded

Thank for your 5 Star review! We are glad to hear that Jay was both friendly and helpful during your purchase of a 2021 Toyota RAV4. We appreciate your business! Enjoy your new vehicle!

October 04, 2020

Dealership Rating
Employee Rating

Awesome, the entire sales and service staff took great care of us. Treated like family from when you walk in to the second you leave thanks Toyota of Hackensack More

by Matthew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Mario Puentes, Tony Munoz, Michael Park, Paulo Almeida, Bill Coll , Alejandro Corpuz, Ramon Garcia, Miriam Shanken

Oct 07, 2020

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that the sales & service staff took great care of you! We do our best to make every customer feel like family! We appreciate the feedback!

August 30, 2020

Dealership Rating
Employee Rating

It was fairly simple and hassle free with new vehicle delivered straight to our residence. However, it was missing mats which we had paid for. More

by NewToyotaDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miriam Shanken

August 02, 2020

Dealership Rating
Employee Rating

Miriam is an exceptional human being and sales person. I can see why she has so many great reviews. She treats customers like they were people and not transactions. She listens to what the client wants and More

by MilesMorales
Recommend Dealer
Yes

Other Employees Tagged: Mario Puentes, Tony Munoz, Michael Park , Eddymer Diaz, Miriam Shanken

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