Jay Popp
Jay Popp at O'Steen Volvo
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Jay Popp

General Manager

O'Steen Volvo

10863 Philips Hwy
Jacksonville, FL 32256

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5.0
12 Reviews

Languages Spoken

English English

5.0

12 Reviews

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12 Reviews of Jay Popp

August 05, 2024

Dealership Rating
Employee Rating

The dealership was very efficient and quick in the sales and delivery process.Keep up the good work More

by adekunle.sogbesan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse H, Paul C, Shawn Mason, Andrew L, Jason T , Paul S, Jason Tapley reached out to me immediately I registered at Boa for Volvo Reward and I really appreciate his professionalism and speed at which he completed the transaction more so when I was pressed for time at work.

Aug 08, 2024

O'Steen Volvo responded

Thank you for your 5-STAR review!

July 16, 2024

Dealership Rating
Employee Rating

Great place to shop for a car and have my vehicle serviced, personnel knowledgeable about the vehicle and had answers I needed to make my decisions More

by mkebikecop554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesse H, Paul C, Shawn Mason, Andrew L, Jason T , Mehmet B, Blerim P, Paul S

Jul 19, 2024

O'Steen Volvo responded

Thank you for your feedback! We're thrilled to hear that you had a great service experience with your Volvo! We look forward to welcoming you back soon! /MM

June 05, 2024

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Employee Rating

All the sfaff was really helpful and welcoming. The managers went beyond to help us out. More

by Ashely
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Shawn Mason , Mehmet B

Jun 05, 2024

O'Steen Volvo responded

Ashley, I am pleased you had a great experience with our O'Steen team! We appreciate your business. If you may have any questions, please do not hesitate to reach out. Thank you for choosing O'Steen. - AB

March 14, 2024

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I worked with Jay Popp for almost a year to find the perfect car. I am not an easy customer as I had a very specific ask of model, accessories and age. Jay worked tirelessly to search nationwide for my More

by Kevinaom
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shawn Mason , Mehmet B.

Mar 14, 2024

O'Steen Volvo responded

Kevin, Thank you immensely for your loyalty and for sharing your experience with us! We're delighted to hear that Jay went above and beyond to find the perfect car for you, even with your specific requests. It's fantastic to know that his dedication and hard work paid off in finding exactly what you were looking for. /MM

October 31, 2023

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Employee Rating

One week ago, I scheduled an appointment to change the oil at your location. At the time of the call I was quoted $170.00 by representative name Kali or person with the first name K. When I brought my ca More

by Frankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2023

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I appreciate how efficient everyone involved was. They got me a quote right away, honored the quote and got me in and out in under 3 hours. Paul spent time setting up my technology as well in the ne More

by corrihunt17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul C , Woody

Oct 20, 2023

O'Steen Volvo responded

At O'Steen Volvo Cars of Jacksonville, we understand the significance of a smooth and enjoyable car leasing process, and we are thrilled that we could provide you with the service you deserve. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again in the future! -Mallory

September 17, 2023

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Exceptional customer service, knowledgeable salesman, smooth transaction, trustworthy, accommodating, friendly staff, hassle-free experience, courteous More

by sellers75240
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Paul C , Lisa Fitzgerald

Sep 21, 2023

O'Steen Volvo responded

Thank you for taking the time to give us a 5-STAR review!

August 09, 2023

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Great experience! Paul Smith made the experience painless. I would recommend Osteen Volvo to friends! More

by yonz1955
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Trade-in Experience
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Recommend Dealer
Yes
Aug 28, 2023

O'Steen Volvo responded

I am thrilled to hear that you had a great experience with us! Thank you for your recommendation and for considering O'Steen Volvo as a choice to recommend to your friends. -Mallory

August 02, 2023

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Employee Rating

Buying a car was a pleasurable experience at O’Steen Volvo of Jacksonville. Everyone was very professional. More

by Sanjo.Shatley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michelle Williams

Aug 28, 2023

O'Steen Volvo responded

I am delighted to hear that your car-buying experience at O’Steen Volvo of Jacksonville was a pleasurable one! Our team's commitment to professionalism is a top priority, and we're thrilled that it made a positive impact on your experience. -Mallory

August 02, 2023

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Employee Rating

Very nice, not pushy or salesy, love my new Volvo. Bought the first one I looked at More

by Shellsfloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 28, 2023

O'Steen Volvo responded

We're so glad to hear that you had a positive experience with us! Our team aims to provide a comfortable environment for our customers. If you ever have any questions about your new vehicle or need assistance in the future, don't hesitate to reach out. -Mallory

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