Jay Polanco
Jay Polanco at Koeppel Mazda
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Jay Polanco | Page 2

Sales Consultant

Koeppel Mazda

77-12 Northern Blvd
Queens, NY 11372

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25 Reviews

Dealership Experience

8 yrs, 3 mos

Industry Experience

8 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

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25 Reviews

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25 Reviews of Jay Polanco

November 11, 2018

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Employee Rating

A customer-first car dealership The new Koeppel Mazda dealership is not only fantastic, the staff goes the extra mile to make customers feel welcome, taken care of, and satisfied. Cl More

by stressedMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Garrett Patton

November 09, 2018

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Best experience I was thinking about getting into a Nissan vehicle, I went there and the customer service was alright, I went to Koeppel Mazda after seeing their com More

by Klaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Mendez, Saiful Islam , Juilo Escobar

October 31, 2018

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Excellent dealership, very happy with the whole experience I got a new CX-9 leased few weeks ago here, had to visit Koeppel multiple times while I was also visiting other dealers. I can say they are the best e More

by MehmetF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam

Oct 31, 2018

Koeppel Mazda responded

We are truly dedicated to providing quality customer service in all areas of our dealership. We want to congratulate you on your new CX-9 and we're glad that Jay and Howard worked so hard to help you find your perfect one. Please let us know if there's anything else we can assist you with. Sincerely – Koeppel Mazda Team

October 01, 2018

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An excellent experience I left the dealership after dealing with Julio Escobar & Jay Polanco ver happy with the purchase of my new 2018 CX-5. Both Jay & Julio made me feel l More

by Irene
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julio Escobar

Oct 03, 2018

Koeppel Mazda responded

First, we want to congratulate you on your new 2018 Mazda CX-5! It's a great vehicle, one we know will treat you well. Second, thank you so much for your compliments on behalf of Julio and Jay! They both work incredibly hard to ensure that our customers are given a pressure-free and stress-free automotive experience. and are able to drive off the lot with their perfect vehicle. We hope to work with you again in the future! Sincerely – Koeppel Mazda Team

June 21, 2018

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Excellent Service Jay was recommmended to me and he was great throughout the process. It was my first time leasing a car and he walked me through every step. Anytime I More

by Marlene203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kontonicolaou

Jun 22, 2018

Koeppel Mazda responded

Thank you for this marvelous review and congratulations on your new car! Jay is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely – Koeppel Mazda Team

June 20, 2018

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Best in Queens This is my 2nd lease with Koeppel Mazda because their staff and prices are simply amazing. Jay, my salesman, was on point with his knowledge and crea More

by Juanita B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Steve Kontonicolaou

Jun 21, 2018

Koeppel Mazda responded

Thank you for leaving us this great review, Juanita. We are so pleased that Jay, Saiful, and Steve were able to provide you with such exceptional service. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Sincerely – Koeppel Mazda Team

June 03, 2018

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Exceptional!!! After shopping around for a new Mazda CX-5 I came across Koeppel Mazda. From the get-go, Garrett was very professional and straight forward on the sa More

by Brendan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Steve Kontonicolaou, Garrett Patton

Jun 07, 2018

Koeppel Mazda responded

Brendan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, The Koeppel Mazda Team

May 29, 2018

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10 STARS! Worthy of 10 stars! Everything was exceptional, did not feel pushed or rushed! The manager, Mr. Saiful Islam is an honest and hardworking man who care More

by RakibaAdnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raul Jiminian, Saiful Islam , Lendle Garcia, Steve Kontonicolaou

May 31, 2018

Koeppel Mazda responded

Rakiba, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely – Koeppel Mazda Team

May 28, 2018

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Absolutely amazing ! I had Jay as my salesman, and he was super great, helped me with everything, and got me the car of my dreams! Nicest and realist down to earth person More

by Kevinrojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Kontonicolaou

May 31, 2018

Koeppel Mazda responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Jay is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely – Koeppel Mazda Team

May 25, 2018

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Great experience! I had a wonderful experience buying a car from Koeppel Mazda. Jay and Saiful were extremely helpful and knowledgeable. I highly recommend this dealers More

by Dealuswere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Saiful Islam , Steve Kontonicolaou

May 25, 2018

Koeppel Mazda responded

Thank you for taking the time to share your feedback! We're glad to have Jay and Saiful on our team and that we could provide you with a positive buying experience. We appreciate your recommendation, and please let us know if there's anything else we can do for you. Sincerely – Koeppel Mazda Team

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