Jay Parafina

All of staff at Albany service dept are friendly but remain professional ! My service manager Jay was one of them! He answers my questions ! He reviews the service with me when I came to pick up my car remain professional ! My service manager Jay was one of them! He answers my questions ! He reviews the service with me when I came to pick up my car ! I had a good impression! More

by waifonglau19 Verified Customer Verified Customer

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This dealership is very professional, it also clean, friendly and the staff is very approachable. I spoke with Jay on the phone and he was very attentive and helpful. friendly and the staff is very approachable. I spoke with Jay on the phone and he was very attentive and helpful. More

by JESSMOLINA05 Verified Customer Verified Customer

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Consistently good service every step of the way over the years. My last visit did not disappoint. Jay was friendly and courteous. I appreciate the good service that has kept my no longer young car on t years. My last visit did not disappoint. Jay was friendly and courteous. I appreciate the good service that has kept my no longer young car on the road. More

by clcterry Verified Customer Verified Customer

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This dealership is always ready to help if I have a problem and need some help. I have even been able to drive in without an appointment for small problems and get some help to resolve my issue. I lo problem and need some help. I have even been able to drive in without an appointment for small problems and get some help to resolve my issue. I love my car but the electrical components often are challenging to me. More

by dsb0 Verified Customer Verified Customer

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Everyone with whom I spoke in the service dept. of Albany Subaru was helpful and kind. of Albany Subaru was helpful and kind. More

by miracoli Verified Customer Verified Customer

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Had I not made the effort to call back and understand my quote I would have been left with a disappointing amount of questions - however upon connecting with the sales rep I was able to gain some very helpf quote I would have been left with a disappointing amount of questions - however upon connecting with the sales rep I was able to gain some very helpful clarity. More

by Nope Verified Customer Verified Customer

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I was received attentively, and work was done expeditiously. I was disappointed at a fairly standard part was not in stock for supplemental work I wanted done, and that I had to pay in advance f expeditiously. I was disappointed at a fairly standard part was not in stock for supplemental work I wanted done, and that I had to pay in advance for it, but was not given a date when the work could be done, despite my asking several times. Reflects on management, not the people I was working with. More

by barryhechthydrologist Verified Customer Verified Customer

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Everything about the service experience was wonderful from booking an appointment to checking in to the maintenance provided. The staff is always friendly and helpful and the facility is clean and easy t from booking an appointment to checking in to the maintenance provided. The staff is always friendly and helpful and the facility is clean and easy to get to. Thank you! More

by kaitie.chambers Verified Customer Verified Customer

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Good customer service and shuttle driver are great and helpful.I will definitely come back helpful.I will definitely come back More

by namdorj77 Verified Customer Verified Customer

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These people are great. They did what was necessary and more i hadn’t thought of but not in the “you need all these very expensive extras” way. Mostly didn’t add anything They did what was necessary and more i hadn’t thought of but not in the “you need all these very expensive extras” way. Mostly didn’t add anything to the price. They’re efficient and generous and a pleasure to work with. More

by EBSOWLE Verified Customer Verified Customer

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