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Jay Parafina
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144 Reviews
144 Reviews
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144 Reviews of Jay Parafina
Verified Customer
March 22, 2025
It's always a pleasure to deal with the staff in the service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they s service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they show me when I go there. They always keep me informed to the status of my repair and explain what was done and make recommendations for any other service that might be needed. This was the first time that I worked with Jay and he was great to work with. More
by bgarci03
Other Employees Tagged: Nikkie Ali, Victoria Cisneros
February 14, 2025
Service was polite answered any and all questions nice waiting room coffee ☕️ was a kicker and snacks too. Parts counter also was very helpful for information needed about trailer hitch waiting room coffee ☕️ was a kicker and snacks too. Parts counter also was very helpful for information needed about trailer hitch More
by ktmhd2002
January 23, 2025
I love Subaru Albany. Always super helpful and organized, people nice. I can count on them. Always super helpful and organized, people nice. I can count on them. More
by marschallcerrito
Other Employees Tagged: Peggy Martinez , Gile White
January 13, 2025
I had a great experience. I would highly recommended them for anyone looking for service done to their car. I would highly recommended them for anyone looking for service done to their car. More
by ASFAN925
January 12, 2025
Albany Subaru Service is the best. Have worked with them over 10 years. Two years ago we moved to Carmel, so have moved our service needs to Cypress Coast Subaru. On a trip to the Bay Have worked with them over 10 years. Two years ago we moved to Carmel, so have moved our service needs to Cypress Coast Subaru. On a trip to the Bay Area this past week, our "check engine" light came on. I called and Jay Parafina was very responsive and worked me into the very full schedule. The car was ready to go the next day. Thanks you for your continuing great work! And special thanks to Jay. More
by Barbara
January 10, 2025
I think this is my second survey. I was so disappointed in the customer service. It shouldn't be so hard. I received a mailer for a service but forgot to bring it when I brought in m I was so disappointed in the customer service. It shouldn't be so hard. I received a mailer for a service but forgot to bring it when I brought in my car. I asked if I brought it when I picked up the car I was told "no", the mailer was for used cars only. I had to drive home, to pick up the mailer. It was indeed for service and it was honored, but to say I was annoyed is an understatement. I take my car to the dealership because it is convenient, and put up with what is often- not always - attitude. That said, the car runs well. More
by pkr21
Other Employees Tagged: Alan Poon
January 06, 2025
Thank you for the wonderful welcome to Albany Subaru. Everyone gave me their time and patience for my questions and concerns and took great care of my Forrester. Everyone gave me their time and patience for my questions and concerns and took great care of my Forrester. More
by brbateson
Other Employees Tagged: Christine West, Kealani Cano
January 05, 2025
The staff at Albany Subaru are very professional, friendly, and go out of their way to help. They had our bad battery replaced in no time. Their customer waiting room is a nice place to wait, too. friendly, and go out of their way to help. They had our bad battery replaced in no time. Their customer waiting room is a nice place to wait, too. More
by milestharp
