Dealer Reviews
Cars for Sale
Dealer Log In
Jay Parafina
157 Reviews
157 Reviews
Write a Review
157 Reviews of Jay Parafina
November 14, 2025
Everyone is always friendly and welcoming. Very knowledgeable for any questions asked and efficient with every service I've brought my vehicle in for. Thank you! Very knowledgeable for any questions asked and efficient with every service I've brought my vehicle in for. Thank you! More
by alfredsueno
Verified CustomerOther Employees Tagged: Alan Poon
November 07, 2025
I can't say a bad thing about my experience with Albany Subaru. Everyone is kind and considerate. We were in and out with a loaner very quickly. The work was done in a timely manner with our service guy ke Subaru. Everyone is kind and considerate. We were in and out with a loaner very quickly. The work was done in a timely manner with our service guy keeping us apprised of any extra work needed. More
by ellynkutch
Other Employees Tagged: Christine West, Sarah Saelee
September 13, 2025
Outstanding, thorough and efficient service diagnostics when my Subaru Forester suddenly, occasionally stopped displaying all dashboard indicators while driving. The tech did a road test and then updated when my Subaru Forester suddenly, occasionally stopped displaying all dashboard indicators while driving. The tech did a road test and then updated the car’s software. That seems to have fixed the problem. More
by marlenekeller9577
Other Employees Tagged: The tech (3134?) who did the work.
July 20, 2025
Easy to make appointment online. Warming welcome and gave detail about the service what was needed. Good communication and listening to my concerns. Good big waiting room with coffee Warming welcome and gave detail about the service what was needed. Good communication and listening to my concerns. Good big waiting room with coffee and some snack. The whole shop is well organized and clean. More
by sirinirundorn
July 13, 2025
Prompt service; express service was on time; comfortable waiting area; my usual service rep not on duty (Peggy) but Jay was thorough and helpful; was able to set appt via phone but had to make numerous call waiting area; my usual service rep not on duty (Peggy) but Jay was thorough and helpful; was able to set appt via phone but had to make numerous call attempts as I was put on hold too long and hung up; when I did reach service rep on phone at time of setting appt, my wait was less that a minute and I got express service appt within the timeframe I specified. More
by Mark Estes
June 22, 2025
Two years in a row I asked to have my wiper blades replaced and it did not happen. When I picked the car up, I waited to have the blades replaced. When I got home, I discovered that a white protective replaced and it did not happen. When I picked the car up, I waited to have the blades replaced. When I got home, I discovered that a white protective piece of plastic had not been removed from one of the wiper blades. I just hope the stuff under the hood was done with more care and attention. My breaks do seem a bit mushy now. More
by DRUBIN0
May 15, 2025
The service tech was very knowledgeable. He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. H He was very helpful and was able to help with a problem I was having with my mirror. I use a walker and have a hard time walking and standing. He provided a chair for me at the counter. More
by J.M.WONG
May 14, 2025
Had some problems with AS lately. But Jay Parafina is a really good problem solver. But Jay Parafina is a really good problem solver. More
by gforsburg
Other Employees Tagged: Victoria Cisneros, Alan Poon
May 11, 2025
Everyone was friendly and accommodating. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service. More
by ekcyep_99
