Jay Ostrander
Jay Ostrander at Metro Ford
Refer Me

Jay Ostrander

Service Writer

Metro Ford

3601 State St.
Schenectady, NY 12304

Contact Me
4.5
962 Reviews
4.5

962 Reviews

Write a Review

962 Reviews of Jay Ostrander

November 03, 2024

Dealership Rating
Employee Rating

Thank you for all of your help with my oil change and spark plug replacement More

by patricia.kelly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 01, 2024

Dealership Rating
Employee Rating

Excellent support from all at Metro on our service issue which occurred late on a Friday afternoon. Loaner car was provided and our vehicle was quickly repaired and back to us in a short time Thanks Metro More

by AMERICANEVERGREENINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bellanger, Gerry Dariano

October 19, 2024

Dealership Rating
Employee Rating

Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. More

by wthayer1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 07, 2024

Dealership Rating
Employee Rating

I use to buy my vehicles from Metro,now I go there just for service, close to home. More

by DAVECAMPODAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Hanlon

October 05, 2024

Dealership Rating
Employee Rating

Brought my truck in for warranty work, dropped it off the night before. Picked up truck 3 days later. Paid bill, got in truck to leave, and had a flat tire! Sent to service manager and he told me that it did More

by ONLYMIKE929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald Eden

October 03, 2024

Dealership Rating
Employee Rating

Everything was on time, worked performed was exactly as expected, loaner car was clean and in excellent condition. More

by peterjcornell2432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Carach, Bob Ruzzo

October 03, 2024

Dealership Rating
Employee Rating

Purchased two trucks here and I’ll be back. Nicole B has been fantastic and Troy in service is always great. More

by Kenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicole Bellanger, Troy Hanlon

September 20, 2024

Dealership Rating
Employee Rating

Going to Metro Ford was such a change for me. I had been a Morris Ford customer for years. Metro got things done and did exactly as I asked in a timely fashion. I will be bringing my business More

by fbeckfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2024

Dealership Rating
Employee Rating

The guys at Metro took great care of our Ford Flex. On a Saturday they replaced a headlight bulb on our car. It required removing the bumper and we appreciate that they fixed it on the wewkend More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerry Dariano

September 12, 2024

Dealership Rating
Employee Rating

Took longer than promised, but they gave me a small discount that was appreciated. Over. More

by rothka12306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (423 Vehicles)

new 2024 Ford Transit-250 car, priced at $49,500
2024 Ford Transit-250
new
Oxford White exterior
Unknown
Rear-wheel Drive
new 2024 Ford Bronco Sport car, priced at $35,390
2024 Ford Bronco Sport
new
Cactus exterior
Automatic
Four-wheel Drive
new 2024 Ford Ranger car, priced at $37,500
2024 Ford Ranger
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2024 Ford Bronco Sport car, priced at $31,550
2024 Ford Bronco Sport
new
Green exterior
Automatic
Four-wheel Drive
new 2024 Ford Expedition car, priced at $79,000
2024 Ford Expedition
new
White exterior
Automatic
Four-wheel Drive
new 2024 Ford Transit-250 car, priced at $55,400
2024 Ford Transit-250
new
Oxford White exterior
Unknown
All-wheel Drive