963 Reviews
Write a Review963 Reviews of Jay Ostrander
December 02, 2024
They have always been very cooperative and responsive to my needs for Ford vehicle service. I appreciate them fitting me in when it was convenient for me. Thanks. my needs for Ford vehicle service. I appreciate them fitting me in when it was convenient for me. Thanks. More
November 26, 2024
Great service from the team at Metro Ford. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. Brought my Bronco in for a recall and the service was taken care of the same day within a few hours. Thank you all. More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Rob Hitchcock, Aidan Jones, Donald Eden
November 03, 2024
Thank you for all of your help with my oil change and spark plug replacement spark plug replacement More
Other Employees Tagged: Troy Hanlon, Gerry Dariano, Rob Hitchcock, Aidan Jones, Donald Eden
November 01, 2024
Excellent support from all at Metro on our service issue which occurred late on a Friday afternoon. Loaner car was provided and our vehicle was quickly repaired and back to us in a short time Thanks Metro which occurred late on a Friday afternoon. Loaner car was provided and our vehicle was quickly repaired and back to us in a short time Thanks Metro !! More
Other Employees Tagged: Nicole Bellanger, Gerry Dariano
October 19, 2024
Talented; they know what they’re doing. Always courteous and accommodating. Service is beyond excellent. Always courteous and accommodating. Service is beyond excellent. More
Other Employees Tagged: Troy Hanlon, Bill Thorpe, Rob Hitchcock, Gary Askew, Aidan Jones
October 07, 2024
I use to buy my vehicles from Metro,now I go there just for service, close to home. for service, close to home. More
Other Employees Tagged: Troy Hanlon
October 05, 2024
Brought my truck in for warranty work, dropped it off the night before. Picked up truck 3 days later. Paid bill, got in truck to leave, and had a flat tire! Sent to service manager and he told me that it did night before. Picked up truck 3 days later. Paid bill, got in truck to leave, and had a flat tire! Sent to service manager and he told me that it didn't happen there..... He then tells me that they couldn't repair it, but would gladly sell me a New tire!!! We had words. I had them put spare tire on and left! Went to a tire dealer who patched it with no problem. I will NEVER go back there again! This was my 3rd truck that I purchased from them. Stay away from this dealership!! Go to Latham Ford or Morris ford!!!! More
Other Employees Tagged: Donald Eden
October 03, 2024
Everything was on time, worked performed was exactly as expected, loaner car was clean and in excellent condition. expected, loaner car was clean and in excellent condition. More
Other Employees Tagged: Dave Carach, Bob Ruzzo
October 03, 2024
Purchased two trucks here and I’ll be back. Nicole B has been fantastic and Troy in service is always great. Nicole B has been fantastic and Troy in service is always great. More
Other Employees Tagged: Nicole Bellanger, Troy Hanlon
September 20, 2024
Going to Metro Ford was such a change for me. I had been a Morris Ford customer for years. Metro got things done and did exactly as I asked in a timely fashion. I will be bringing my business I had been a Morris Ford customer for years. Metro got things done and did exactly as I asked in a timely fashion. I will be bringing my business from now on to Metro. More