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Jay Malkowski
136 Reviews
I started working at Russ Darrow back in 2013 which is where I got my start in the automotive industry. When I'm not helping service customers I enjoy spending time with my family and I play softball two nights a week. I'm a huge Wisconsin sports fan and enjoy watching all of them. When you're ready for service, I'm here to help and look forward to working with you.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
11 yrs, 11 mos
Languages Spoken
English
136 Reviews
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136 Reviews of Jay Malkowski
Verified Customer
June 29, 2025
Am a long time customer and appreciate the service on our vehicles. The staff is always personable and reliable. vehicles. The staff is always personable and reliable. More
by BADENBUEHLER05
Other Employees Tagged: Jonathan Stein, Christopher Berger, Aleiah Brown, Adriana Perez
June 19, 2025
The manager was very willing to make sure that my concerns was taken care of concerns was taken care of More
by Judy
Other Employees Tagged: Aleiah Brown, Zach Gresbach
June 17, 2025
Feel like I'm repeating myself but once again the service was great and once again Rachel was great. Also again Jay was available over the phone before appointment to go over what was needed to be done. The was great and once again Rachel was great. Also again Jay was available over the phone before appointment to go over what was needed to be done. The technician was also good in finding the minor issue that was giving the car a little hesitation when starting from a stop. Thanks to all! More
by davesi98
Other Employees Tagged: Christopher Berger, Rachel Aguilar
June 16, 2025
Always great service at this location The service reps are great. I recommend bringing your vehicle here are great. I recommend bringing your vehicle here More
by NO-EMAIL
Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez, Yazen Saleh, Zach Gresbach, Cruz Drahonovsky
May 18, 2025
The people and shop was not welcome or open to my issue. I got a lot of attitude from everyone including the 2 month old tech they just threw in the car with me. I was instructed by American Honda to get a I got a lot of attitude from everyone including the 2 month old tech they just threw in the car with me. I was instructed by American Honda to get a second look into my car having deceleration issues and two of their techs couldn’t follow instructions on how to make it replicate then would refuse to go on another drive with me in it and instead tells a 2 month old tech to come in with me. The tech feels my deceleration concern but assumes that’s just how hybrids drive.. also the service writer next to Rachel, made a racist comment on my first visit. An Asian tech came back and handed me keys to an SI civic assuming it was for me. I told him no that’s not me. The tech then gives it to the service writer and he says, well go find another Yellow one (Asian) bc the SI apparently belonged to a different Asian person (I’m Asian as well). Though the racial comment wasn’t directed directly at me, to even utter those words is quite disrespectful and tells you the type of culture they allow there at Russ Darrow. More
by 88vang.a
Other Employees Tagged: Jonathan Stein, Rachel Aguilar , There were there were two other techs who drove my car as well. I’m unsure the service writers name who made the yellow racist comment but he works to the direct left of Rachel as she sits on the end.
May 15, 2025
Russ Darrow Honda has been my go-to dealership for more than 20 years. They are professional and courteous at every encounter. than 20 years. They are professional and courteous at every encounter. More
by PAULETTESJOHNSON
Other Employees Tagged: Rachel Aguilar, Aleiah Brown, Maddie Wojciechowski, Joe Winklepleck
April 27, 2025
My favorite place for automobile service and repairs. Reliable, knowledgable and friendly representatives and staff. Reliable, knowledgable and friendly representatives and staff. More
by NOLANDCM
Other Employees Tagged: Christopher Berger, Rachel Aguilar, Maddie Wojciechowski
April 18, 2025
Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional maintenance, staff was easy to work with and very professional More
by schneiderbrad
Other Employees Tagged: Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez, Maddie Wojciechowski, Samantha Trepczyk
April 15, 2025
Every one their is so friendly and service department does an excellent job. I would highly recommend Russ Darrow. does an excellent job. I would highly recommend Russ Darrow. More
by ROSETRIPOLI123
Other Employees Tagged: Alondra Sandoval, Jonathan Stein, Christopher Berger, Rachel Aguilar, Aleiah Brown, Adriana Perez, Yazen Saleh, Cruz Drahonovsky, Samantha Trepczyk
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