Jay Fields

This is without a doubt the most efficient and professional Mercedes-Benz dealership in the country. The moment you walk in, whether it's for sales or service, you feel at home. Jay Fields in sale professional Mercedes-Benz dealership in the country. The moment you walk in, whether it's for sales or service, you feel at home. Jay Fields in sales and Doris Newton, the finance manager, put together their wealth of knowledge and over 60 years of combined experience to make it an easy and rewarding experience for me from start to finish. I have always gone to Jason Cote in service as well. He makes sure my car is always done right and he provides the highest level of customer service. More

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This is a dealership where they care about the customer, not just making the sale. Phenomenal people, and even better service… couldn’t be any better. not just making the sale. Phenomenal people, and even better service… couldn’t be any better. More

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Our purchase of a new '21 E-350 was an exceptional experience. The entire Mercedes team beginning with Steve Kaplan, Jay Fields, Doris-Finance, and Maricar made the process easy and enjoyable!! experience. The entire Mercedes team beginning with Steve Kaplan, Jay Fields, Doris-Finance, and Maricar made the process easy and enjoyable!! More

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Josh is the best always helpful. Didn’t have appt had a screw in tire. He took care of the repair very timely Thank you screw in tire. He took care of the repair very timely Thank you More

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My sales exec Jay took care of everything for me. I had my SUV serviced and they took great care of me and my car. my SUV serviced and they took great care of me and my car. More

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Jay Fields takes amazing care of us. From drop off to pick up our cars are always completed on time, they are washed and ready to go.. pick up our cars are always completed on time, they are washed and ready to go.. More

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dave miller is our service manager... he`s friendly, courteous, professional, and most importantly informative...we have never compromised on the servicing of our cars by going to "other" places...and w courteous, professional, and most importantly informative...we have never compromised on the servicing of our cars by going to "other" places...and will continue to buy and service at FJ... More

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EXCELLENT SERVICE DURING PANDEMIC I leased a 2018 CClass from this dealership approximately 2 yrs. ago. Because I am at extremely high risk for Covid-19 I did not want to risk taking I leased a 2018 CClass from this dealership approximately 2 yrs. ago. Because I am at extremely high risk for Covid-19 I did not want to risk taking my car in for the required annual service and a recall fix. My salesman, Jay Fields, could not have been more accomodating. Within minutes of my call to him he had someone en route to my home to pick up my car and see to the necessary fixes. It was delivered back to me the following morning with all necessary work having been done. I couldn't be more pleased with this type of service. More

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I made the best choice going with Mercedez on Sahara Jay Fields, Doris Neuton, and Maxine Linihan are attentative, the best in making me feel at hm with the Mercedes family. Patient in answering all my q Jay Fields, Doris Neuton, and Maxine Linihan are attentative, the best in making me feel at hm with the Mercedes family. Patient in answering all my questions to better understand the new modern Mercedes I purchased with a fantastic deal. More

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I made appt for service B. I purchase my 2014 C 250 Mercedes I purchase a warranty for 4 years. Iven ecplained it covered all my maintenance on the car besides tires. I only need service of filter and you charge I purchase a warranty for 4 years. Iven ecplained it covered all my maintenance on the car besides tires. I only need service of filter and you charge me 534.00. I was very upset when david explain that only cover engine i have 67.000 miles so i cancelled the warranty.because it is not benefit me at this time. Please tell your people dont mislead customer. I will be taking my car to a certified Mercedes shop. I am disappointed. More

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