Jay Esparza
Jay Esparza at Five Star Ford of Dallas
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Jay Esparza

EV Team Lead

Five Star Ford of Dallas

8900 President George Bush Tpke
Dallas, TX 75252

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5.0
13 Reviews

Born and raised in Dallas, Texas, Jay Esparza is a proud bilingual individual with a rich and diverse background. Prior to his career in the automotive sector, Jay has served his country as a combat veteran for five years with two tours in Iraq allowing him to hone skills in leadership, adaptability, and resilience, which continues to serve him well in all aspects of life, such skills can be seen with his hobbies for Jiujitsu and training his son in sports. With a passion for automobiles, he has dedicated the past eight years to thriving in the car industry carrying multiple skill sets such as being the EV team lead of the dealership. Whether navigating complex negotiations in the showroom or demonstrating unwavering determination on the battlefield, Jay approaches every challenge with unwavering dedication and a commitment to excellence. His unique blend of experiences has shaped him into a dynamic individual with a strong work ethic and a drive to succeed.

Dealership Experience

3 yrs, 10 mos

Industry Experience

12 yrs, 11 mos

Specialties & Trainings

EV Certified

5.0

13 Reviews

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13 Reviews of Jay Esparza

January 04, 2025

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Employee Rating

First class dealership. Experienced sales team and competitive pricing. Jay was honest, informative and professional! Most pleasant buying experience. Customer care was top More

by lisaannkisner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Ingersoll, Rob Grubb

Jan 05, 2025

Five Star Ford of Dallas responded

Congratulations, lisaannkisner, on your new Ford! Providing outstanding customer service is our top priority, and we're happy to hear that Jay, Rob, and Brett exceeded your expectations. We look forward to welcoming you back to Five Star Ford Dallas. Let us know if you have questions about your purchase at 972-985-3600. Take care, Thomas Bies, General Sales Manager

December 23, 2024

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My salesman, Jay, was wonderful! He took me through the whole process of buying my first car. He was transparent about the entire process and made it all painless. I will definitely More

by bethenyallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 24, 2024

Five Star Ford of Dallas responded

Bethenyallen, We appreciate your endorsement of Jay's efforts to help you into a new vehicle from Five Star Ford Dallas. Transparency is the goal and we remain available at 972-985-3600 should you have additional questions. We are focused on helping you enjoy your ride. Thank you, Thomas Bies, General Sales Manager

December 14, 2024

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If you want to skip all the xx that goes on when trying to buy a car, Jay is your guy. He doesn't do the typical song and dance of avoiding your questions and pushing all these add ons that "can't be remov More

by Couron2024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Five Star Ford of Dallas responded

Thank you, Couron2024, for taking the time to recognize Jay and your shopping experience at Five Star Ford Dallas! Keeping you knowledgeable about your new vehicle is important. Don't hesitate to contact Jay or me at 972-985-3600 for advice any time. Congratulations! Best regards, Thomas Bies, General Sales Manager

November 30, 2024

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What an incredible experience my wife and I had today at Five Star Ford! The dealership was so nice and clean, and the staff was absolutely amazing. We came in looking for our first EV and Jay was able to a More

by Markkolb11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ballard

Dec 01, 2024

Five Star Ford of Dallas responded

Mark, Congratulations to you and your wife on your new Ford EV! We are excited to help you both love your vehicle. Stop by or reach Jay or me at 972-985-3600. We want to make certain you fully enjoy your ride. Thank you for your feedback and business. Sincerely, Thomas Bies, General Sales Manager

November 24, 2024

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Jay is very knowledgeable in his work and helped me learn everything i needed to know plus more about my new ev...very kind man who has also served and knows what hard work is and will not disappoint you!ver More

by Mhearts23
Recommend Dealer
Yes
Nov 24, 2024

Five Star Ford of Dallas responded

Mhearts23, We appreciate knowing Jay was able to help you into a new Ford. Should you have technical or maintenance questions, stop by Five Star Ford Dallas or call 972-985-3600. Congratulations and thank you for your endorsement. Best regards, Thomas Bies, General Sales Manager

August 12, 2024

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Jay and his team provided excellent service given my situation. They were able to provide me a vehicle that worked well with my budget and fit my three boys. We love the car and absolutely recommend Jay More

by Brenda Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Ingersoll

Aug 12, 2024

Five Star Ford of Dallas responded

Congratulations, Brenda, on your purchase at Five Star Ford Dallas. Jay and your sales team remain available at 972-985-3600 for any additional questions. We are here to help you and your boys to enjoy your ride! Thank you, Thomas Bies, General Sales Manager

August 08, 2024

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Jay and John were outstanding and very helpful. I recommend this place and the people. More

by Erica Martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ballard

Aug 09, 2024

Five Star Ford of Dallas responded

Congratulations, Erica, on your purchase at Five Star Ford Dallas! Jay and our team welcome your Ford questions at 972-985-3600. Your complete satisfaction is the goal. Thank you for your feedback and business. Take care, Thomas Bies, General Sales Manager

May 14, 2024

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Employee Rating

We had a great car buying experience with Five Star Ford Dallas. I ordered new Bronco Jay was very knowledgeable and easy to work with. I would definitely recommend Five Star Ford! Thanks for making the ex More

by whitehurstben82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2024

Five Star Ford of Dallas responded

Whitehurstben82, Congratulations on your new Bronco from Five Star Ford Dallas! Jay and our team welcome additional vehicle questions at 972-985-3600. Our next goal is to help you fully enjoy your awesome Ford! Thank you for your endorsement, Thomas Bies, General Sales Manager

May 02, 2024

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Overall, I am happy with Jay's responsiveness. I purchased from out of town and he provided videos that helped me make a decision. Thank you Jay! More

by Carlos
Recommend Dealer
Yes
May 03, 2024

Five Star Ford of Dallas responded

Carlos, Thank you for trusting in Jay and our processes at Five Star Ford Dallas. Although you are miles away, we remain available at 972-985-3600 for technical or care questions. Don't hesitate to give us a call. Congratulations on your purchase! Best Regards, Thomas Bies, General Sales Manager

February 28, 2024

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Jay was very knowledgeable in helping me through the sale process. He made everything seamless. I had two BMW X1's in mind, and he sent me the comparable analysis between both vehicles. We conducted most of More

by Kathleen.Loera
Recommend Dealer
Yes
Feb 29, 2024

Five Star Ford of Dallas responded

Congratulations, Kathleen! It is great to hear the purchasing processes at Five Star Ford Dallas set you up for an efficient buy. Jay and I can be reached at 972-985-3600 if questions arise. Customer satisfaction continues to be our priority. Thank you for your business and endorsement. Best regards, Thomas Bies, General Sales Manager

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