10 Reviews of Jay Dorn
September 13, 2023
We purchased a new rocky Ridge 2021 f150 February 5 22 we haven't had nothing but problems and they are doing nothing but lying. I spoke with the customer relations woman this morning about the power step ra haven't had nothing but problems and they are doing nothing but lying. I spoke with the customer relations woman this morning about the power step rail piling.thats under warranty. But she told me to talk my salesman. He can't do anything that's the service job. I asked for Mark McLarty phone number she said she can't give it to me but it wasn't hard to sell us a 100,000 truck. I would not ever buy from them again we purchased two vehicles. It's over Mark. You have bad business. More
Other Employees Tagged: Justin Habel, Allen Buck , Blake Laird, Tia McLoud, Lee Moore, Jimmy Veuleman, Bob Woller
January 20, 2019
Friendly and fast service The staff is very friendly and always gets my car done in a timely manner. Even when they are very busy. I am always pleased with my vist. The staff is very friendly and always gets my car done in a timely manner. Even when they are very busy. I am always pleased with my vist. More
Other Employees Tagged: Allen Buck
January 09, 2019
They got right on the service and finished with a Lincoln wa They want to please! All the service department work together to accomplish the work. The lady who was the cashier went out of her way to see if I n They want to please! All the service department work together to accomplish the work. The lady who was the cashier went out of her way to see if I needed something to drink and asked if I needed anything! More
Other Employees Tagged: Justin Habel, Allen Buck, Nicole Wilson , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
December 31, 2018
Warrenty repair for windsheild leak and failing headlights You guys fixed everything and very quick with the hilidays. Loaner vehicle was great. Allen called to inform me of everything going on with my car and You guys fixed everything and very quick with the hilidays. Loaner vehicle was great. Allen called to inform me of everything going on with my car and to let me know when it would be done. Great guy, excellent team. Greatful for the excellent service More
Other Employees Tagged: Allen Buck , Jody Harris, Derrick Reed
November 05, 2018
Fast service Good fast service clean waiting area nice people very laid back that's it I do not have anything to say or review just its good Good fast service clean waiting area nice people very laid back that's it I do not have anything to say or review just its good More
Other Employees Tagged: Justin Habel, Allen Buck, Nicole Wilson , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
October 30, 2018
excellent My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait longer than I was told but not a real problem. More
Other Employees Tagged: Justin Habel , Shona McAtee
October 04, 2018
Brought car in to have a recall fixed I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and I broke my car in for a Rico 6. The sales manager said that recalls do not expire. I said OK go back and fix it. The power steering was messed up and would not turn easily. He said that my car was out of warranty because you they couldn't fix it on the ricoh. In wanted $2000 to fix it. Right after he told me that recalls don't expire. They told me it was broken and that it need to to be fixed. The ricoh should pay to fix this period that is what the recall was 4. Faulty steering. More
Other Employees Tagged: Justin Habel, Allen Buck , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
September 19, 2018
They are awesome Did not have to wait long to get checked in left car. Took even less time to check out. They called to let me know a part was on back order Did not have to wait long to get checked in left car. Took even less time to check out. They called to let me know a part was on back order More
September 07, 2018
Good service These guys do great work. Service is very good. Service advisor was a little pushy but he respected my decision. But most everyone is nice. I have b These guys do great work. Service is very good. Service advisor was a little pushy but he respected my decision. But most everyone is nice. I have been here multiple times and each time it’s exactly the same. More
Other Employees Tagged: Justin Habel, Allen Buck, Nicole Wilson , Denise Guajardo, Blake Laird, Shona McAtee, Tia McLoud, Lee Moore, Jimmy Veuleman
May 26, 2018
Recall I took my car in for a recall. Service was fast and friendly. The service was finished in an hour. Pleasant waiting room! Friendly employees I took my car in for a recall. Service was fast and friendly. The service was finished in an hour. Pleasant waiting room! Friendly employees More
Other Employees Tagged: Randy Doughty