Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown

Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Jay Derkacz

February 19, 2026

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Amazing customer service! The service team was efficient and fast! They have a wonderful waiting area fully stocked with snacks, coffee and tea!! More

by whittlinger.terri
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni

January 30, 2026

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I wuz unhappy wit Jay he is normally good no courtesy call at all only a text to let me know my vehicle wuz ready More

by johnsonlarette
Service Price Transparency
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Recommend Dealer
No
Feb 06, 2026

Mercedes-Benz of Georgetown responded

Thank you for sharing your feedback. We understand your concern and have been in contact with you to address it. We appreciate you bringing this to our attention and the opportunity to follow up. If you would like to discuss your experience further, please don't hesitate to reach out to me directly. Adam Fontenot Service Director Mercedes-Benz of Georgetown 512-942-6928 afontenot@Group1Auto.com

January 27, 2026

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MB of Georgetown is the only place I would take my C300. Jay D has been my maint specialist going on five years and the car drives like it is brand new. More

by Scott C
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Recommend Dealer
Yes
Jan 28, 2026

Mercedes-Benz of Georgetown responded

Hi Scott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Georgetown. If you have any further questions, please don't hesitate to reach out!

January 23, 2026

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Jay is an excellent service rep, and the employees are friendly and helpful all the time. More

by dgasr
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Recommend Dealer
Yes
Jan 24, 2026

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

January 22, 2026

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The service is great. They keep you informed on every step of the process. My service advisor is very helpful. More

by loriatkins12
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 24, 2026

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2026

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I love Mercedes Benz of Georgetown! It is in a class of its own. I always receive the most personalized, professional, white glove service every time. Jay is the best! I couldn’t ask fo More

by sicikeesling
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 19, 2026

Mercedes-Benz of Georgetown responded

Hello, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

January 16, 2026

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My RV had a recall and it was taken care of quickly and efficiently. Also had the oil changed . All was completed within 3 hours while I was comfortable in the lovely waiting area. Five STARS! Met Linda. L More

by Bkbluhm41
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cory

Jan 18, 2026

Mercedes-Benz of Georgetown responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

January 02, 2026

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Jay was great (service) went in for an oil change go us in and out quickly. Very professional. More

by jchvz76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2026

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 13, 2025

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Employee Rating

The workers at the dealership are excellent to work with. They are attentive to your needs and the maintenance staff are excellent as well. They are very thorough in checking your car and making recommend se More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Osmary Morales, Fouad Batlouni , Jarrod Dozier(Asst Service Mgr)

Dec 19, 2025

Mercedes-Benz of Georgetown responded

Hi Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 11, 2025

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Employee Rating

The service I received at Mercedes Benz Georgetown is always top notch. The staff there are so thoughtful and comprehensive in outlining and delivering car’s service needs, I would highly recommend you More

by Lchapmantx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2025

Mercedes-Benz of Georgetown responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Georgetown! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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