Jay Derkacz
Jay Derkacz at Mercedes-Benz of Georgetown
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Jay Derkacz

Service Advisor

Mercedes-Benz of Georgetown

7401 S Interstate 35
Georgetown, TX 78626

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4.9
77 Reviews
4.9

77 Reviews

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77 Reviews of Jay Derkacz

February 22, 2025

Dealership Rating
Employee Rating

Fred and the rest of the team were great! They were able to quickly source the parts we needed and get our car back to us in one day! More

by scastles5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Feb 24, 2025

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2025

Dealership Rating
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All went well. Jay was a pleasure to work with. Would recommend him and the dealership. More

by rtdodd
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2025

Mercedes-Benz of Georgetown responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jay here at Mercedes-Benz of Georgetown! Thanks again for the recommendation, and have an amazing day!

February 16, 2025

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Service department was excellent and I'm very satisfied. Got me in quickly and great facilities for waiting. Been going here for years. Never disappointed. More

by bwex
Service Price Transparency
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Recommend Dealer
Yes
Feb 19, 2025

Mercedes-Benz of Georgetown responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

February 12, 2025

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Employee Rating

Our van was taken in and diagnose quickly. The staff was professional and very helpful. Our only concern was the fact that they could not replace the fuel filter due to all the plumbing More

by terryflowers.hr676
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 17, 2025

Mercedes-Benz of Georgetown responded

Hello, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (512) 930-6150 so we can assist you further.

February 10, 2025

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Not a good place to work from while waiting. Was charged $20 for something that I didn’t request and the reported item was working. More

by madhur.venkat
Service Price Transparency
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Recommend Dealer
No
Feb 13, 2025

Mercedes-Benz of Georgetown responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach ou t to me if you need anything in the meantime. Pace Bixler General Manager Mercedes-Benz of Georgetown (512) 942-6906 pbixler@mbofgeorgetown.com

February 01, 2025

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Mercedes Benz of Georgetown is a first class dealership. Everyone is professional, friendly and knowledgeable. They make me glad to have bought a Mercedes Benz vehicle. They are truly a pleasure to deal w More

by Raul Cantu
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie LaTour , Richey Barnes

Feb 01, 2025

Raul Cantu responded

Thanks guys. It was a pleasure working with you.

January 30, 2025

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Employee Rating

The staff were incredibly friendly, quick and willing to work with my schedule. You don't own a Mercedes-Benz and not get the professional work that a Benz dealership provides. 10/10 would recommend and wil More

by Josh L
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Mercedes-Benz of Georgetown responded

Hi Josh, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2025

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Friendly and efficient service, clear explanations, minimal wait time—overall a smooth and helpful experience. More

by Kristyg79
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Recommend Dealer
Yes
Jan 27, 2025

Mercedes-Benz of Georgetown responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2025

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Employee Rating

Everyone is always friendly and great customer service with the folks I have dealt with! More

by ercoleman
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richey Barnes

Jan 20, 2025

Mercedes-Benz of Georgetown responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

Dealership Rating
Employee Rating

Friendly staff professional positive interaction smooth transaction helpful staff, no pressure explained details overall positive experience. More

by janettemayers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Mercedes-Benz of Georgetown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Georgetown. We are always more than happy to assist you if anything else comes up. Take care!

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