25 Reviews
Write a Review25 Reviews of Jay Cabrera
October 14, 2025
Everything was good after that found my Jacobs maintenance agreement. I noticed they put shine on my tires but didn't wash the car. maintenance agreement. I noticed they put shine on my tires but didn't wash the car. More
Other Employees Tagged: Manny Mantilla
September 29, 2025
The service team at Jacobs Mitsubishi is always professional, skilled, friendly and supportive. Although we have moved to another city, both my husband and I stay with Jacobs, due to this friendly professional, skilled, friendly and supportive. Although we have moved to another city, both my husband and I stay with Jacobs, due to this friendly service. More
Other Employees Tagged: Alex Laubach
September 27, 2025
Sold me a car that must have been a repo. Found too many things wrong with it days afterwards and they denied everything and said they'd fix everything. Had my car almost 3 months and when t Found too many things wrong with it days afterwards and they denied everything and said they'd fix everything. Had my car almost 3 months and when they said it was finished and ready to pickup I discovered on arrival they only addressed 2 of 12 problems and the 2 the "fixed" were very poorly done. Very unhappy and wouldn't recommend to my worst enemy. More
Other Employees Tagged: Can't blame him they had a new person every time I called and asked for updates he wasn't aware of anything that had transpired by the previous employees who probably quit or were fired.
September 07, 2025
So they told me one price at 12,400. 00 My boyfriend went there to just get the car. Because we did all the hard stuff on line. And I was approved for everything. End up being this big w 00 My boyfriend went there to just get the car. Because we did all the hard stuff on line. And I was approved for everything. End up being this big whole day for my boyfriend. So not sure what was done over the phone on line whatever. (The sale guy David) I wasn't able to be there due to my mother fighting cancer and she ended up losing the battle a day later. Me thinking that they are showing all paper work to my boyfriend. I am just signing. My head isn't in the right head space for this. Just to go back a little. I had not seen the car at this time but on line. He was there to look over the car and give me what he thought. Engine wise, the car runs great. Other then the heat doesn't work. That's a whole other ordeal with this lot. Anyways the only paper they showed him was the the one that they express the price was at 12,400.00 and the break down to the payment. You know the one they show when running between you and management. He ask about seeing the paper work that I was signing and they told him. That they was sending it to me that the car was being sold to me. Now again he was there for me and I was dealing with my mom. They knew what was going on because I told them. I feel they took advantage of the situation. This is the break down short term of what they did. A 12,400.00 dollar car with 4000.00 down ends up being at pay off of 6 yrs. 22,000.00 dollars. At 8.84 precent interest. Can someone explain this math to me. There finance person tried to which didn't make since. And I just got more and more mad. For a 2013 Camaro with no heat, cheap radio from factor( but not a good one) not to mention the scratches all over the car. But the car does run very good. Will give it that. I was so mad at my boyfriend because I would of walked. Not one person went over the paper work with me or did they show my boyfriend anything other then the price I was shown at beginning 12,400.00 And I have 2 different signatures on my paper work. Anyways look them up at BBB and they already have 4 complaints and only be open since July 2023. Thats pretty alarming. I should of looked at the reviews. But again this is on them for being rip offs and lying to there customers. Nobody is that stupid to pay that much for a 2013 camaro that is 22,090.00 with down payment of 4000.00 it brought it to 18,090.00 And that is another ordeal as well. Do not buy from this people. I am getting some legal rep. I am not taking this. I have the paper work that they showed for the price of 12400.00 on the same date and the same time we did all the paper work to purchase the car. April 18th 2025. I got all paper work they sent my Union. I have it all. So we will see. Oh when I ask David the sales guy what the price was on my car. He wanted to play stupid. He couldn't remember. Well if you was truthful you wouldn't have a problem remembering. He remembered everything else. More
Other Employees Tagged: David Caquias , All of them

