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Jay Brown
Jay Brown at Imperial Subaru

Jay Brown

Customer Service and Sales Lead

Imperial Subaru

551 S Washington St
North Attleboro, MA 02760

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4.9
7 Reviews
4.9

7 Reviews

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7 Reviews of Jay Brown

April 01, 2026

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Employee Rating

The service representative was very nice and knowledgeable. Always have a good experience at Imperial. More

by STMCHALE83
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2026

Imperial Subaru responded

Thank you for the kind review! We appreciate you trusting the Imperial Subaru team with your service needs and look forward to seeing you again next time!

March 09, 2026

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Excellent service team experience Friendly team to customer experience Knowledgeable team Detail to customer experience More

by JUANAHORTON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Cooper , Álvaro in service

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Mar 10, 2026

Imperial Subaru responded

Hi Juana! Thank you for sharing your experience with our team at Imperial Subaru! We hope you will consider us again for all of your auto needs. Safe travels!

March 06, 2026

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My experience at this dealer was excellent and top rated !! Jay Brown was very knowledgeable and answered every single question we had. More

by jimdwyer14
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Finance Experience
Recommend Dealer
Yes
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Mar 07, 2026

Imperial Subaru responded

Hi Jim! We’re delighted to hear you had such an excellent experience with Jay and the team! Thank you for choosing Imperial Subaru and for sharing your feedback. We wish you many safe and happy miles ahead!

February 19, 2026

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Employee Rating

VERY SATISFIED WORKING WITH J BROWN. I WILL WRITE IN HIS NAME FOR PRESIDANT IN 28. More

by JULESA1974
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 20, 2026

Imperial Subaru responded

We're so glad you enjoyed working with Jay and we hope to see you again next time here at Imperial Subaru!

February 12, 2026

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Employee Rating

Friendly, upfront information about vehicles at hand answering all questions good communication call follow ups most important trustworthy More

by fdordinejr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cox Auto, Matt D'ambra, Gary Cooper, Ezra Blasing, Jarod Dimartino

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Feb 13, 2026

Imperial Subaru responded

Thank you for your thoughtful review! We're pleased that you felt well-informed, communication was clear, and trust was built throughout the process. Your feedback means the world to us. Our Imperial Subaru team wishes you safe travels ahead!

February 11, 2026

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Employee Rating

Service was as expected and staff super friendly and knowledgeable. I will return for the next scheduled maintenance need. More

by tammychampion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Cooper

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Feb 11, 2026

Imperial Subaru responded

Tammy, thank you for the review! We look forward to welcoming you back to Imperial Subaru for your next service visit. Safe travels!

February 10, 2026

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Employee Rating

Always great customer service and a pleasant staff to work with over the phone or in person! More

by OLSON.JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt D'ambra, Gary Cooper, Corinne Fox, Henrique Quedevez, Ezra Blasing, George Gamache, Erik Liebegott, Jarod Dimartino, Emily Messier

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Feb 11, 2026

Imperial Subaru responded

Your feedback made our day! Thanks for the five-star review! – Imperial Subaru

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