We had a great experience with Westside Lexus.
We purchased a GX550 last Friday. The primary driver of this feeling was Jay Brown. He is an incredibly confident , compassionate and comforting and
We purchased a GX550 last Friday. The primary driver of this feeling was Jay Brown. He is an incredibly confident , compassionate and comforting and effective sales rep. I can't express how impressive this man is. I think he has big potential in his future regardless of where he is. I suggest promoting this man to his potential , which to me is unlimited. Should you need more feedback, please let me know.
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by braden8
Verified Customer
Verified Customer
Apr 15, 2025 -
Westside Lexus responded
Braden, thank you for sharing your wonderful experience with Jay and the team at Westside Lexus! We're delighted to hear that he made such a positive impact on your purchase. Enjoy your new GX550!
Jay Brown was a professional all the way through the
process. Will use him again.
process. Will use him again.
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by greglitts
Verified Customer
Verified Customer
Apr 15, 2025 -
Westside Lexus responded
Thank you for the shoutout to Jay! Our team at Westside Lexus is always here to help and we look forward to seeing you again.
Jay was great at explaining the car’s features and was
very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not
very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not being included, despite initial confirmation that it would be. When the car arrived, the dealer refused to honor the factory price for the option and instead insisted on an inflated aftermarket price—so I chose not to add it in the end.
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by O_ELSAEED
Apr 08, 2025 -
Westside Lexus responded
Thank you for sharing your experience with us at Westside Lexus. We're glad to hear Jay was helpful, but we're sorry about the issue with the option pricing. Your feedback is important and will be shared with our team to improve future experiences. If there's anything else we can do, please let us know!
Jay provided great, timely service as promised.
He offered comfortable surroundings and beverages as we waited
He offered comfortable surroundings and beverages as we waited
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by spillerdebra
Verified Customer
Verified Customer
Mar 21, 2025 -
Westside Lexus responded
We're delighted to hear that Jay provided you with great service and a comfortable experience at Westside Lexus. Thank you for sharing your positive feedback!
it has been good experience with Jay Brown and i am happy
with my car. and the service
with my car. and the service
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by qunfang.li
Verified Customer
Verified Customer
Mar 06, 2025 -
Westside Lexus responded
Thanks for sharing your five-star experience with Jay at Westside Lexus! We hope you enjoy your ride.
Excellent customer service, pleasant shopping experience
and very nice facility. Very happy with my Lexus purchase at this dealership!
and very nice facility. Very happy with my Lexus purchase at this dealership!
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by Vinh_Cypress
Verified Customer
Verified Customer
Feb 24, 2025 -
Westside Lexus responded
We're delighted to hear that you had an excellent experience at Westside Lexus! Enjoy your new vehicle, and thank you for choosing us.
Simply great service.
Courteous and professional sales and service personnel. Special kudos to Jay Brown who went the extra mile to get my car ordered and delivered. Tha
Courteous and professional sales and service personnel. Special kudos to Jay Brown who went the extra mile to get my car ordered and delivered. Thanks, Jay!
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by garywilmot235
Verified Customer
Verified Customer
Feb 21, 2025 -
Westside Lexus responded
Gary, we're delighted to hear about your positive experience with Jay and the team at Westside Lexus. Thank you for sharing your feedback!
Overall, my experience with Jay Brown was exceptional.
He was knowledgeable, professional, and patient with me while I waited for my TX 350 to come in, keeping me updated on any changes pertaining to the
He was knowledgeable, professional, and patient with me while I waited for my TX 350 to come in, keeping me updated on any changes pertaining to the vehicle. Thanks to Jay, I left the dealership feeling confident about my purchase and fully satisfied with my new car.
I highly recommend working with Jay Brown if you're in the market for a Lexus!
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by ssanmiguel79
Verified Customer
Verified Customer
Feb 18, 2025 -
Westside Lexus responded
Thank you for sharing your experience with Jay and the Westside Lexus team! We're delighted to hear that he provided exceptional service and kept you informed throughout the process. Enjoy your new TX 350, and we appreciate your recommendation!
My third purchase with Westside Lexus.
It has always been a great experience, this time was no different.
It has always been a great experience, this time was no different.
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by fsugrad0608
Verified Customer
Verified Customer
Feb 10, 2025 -
Westside Lexus responded
Thank you for your continued trust in Westside Lexus! We're delighted to hear that each of your experiences has been consistently great. Looking forward to assisting with any future needs!
Jay Brown was very professional and easy to deal with.
It was one of the best car buying experiences we’ve had.
It was one of the best car buying experiences we’ve had.
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by jthomasx4
Verified Customer
Verified Customer
Feb 10, 2025 -
Westside Lexus responded
We're thrilled to hear that Jay made your car-buying experience at Westside Lexus one of the best! Thank you for sharing this positive feedback with us, and enjoy the ride!