Jay Brown
Jay Brown at Westside Lexus

Jay Brown

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

5.0
32 Reviews
5.0

32 Reviews

Write a Review

Dealership Experience

2 yrs, 7 mos

32 Reviews of Jay Brown

July 16, 2025

Dealership Rating
Employee Rating

Great service, Westside LEXUS! This is my first LEXUS, and Jay Brown was excellent; he showed and explained the car for me and made me comfortable. I'll recommend the Westside L More

by j1k
Recommend Dealer
Yes
Jul 16, 2025

Westside Lexus responded

Congratulations on your new Lexus! We are thrilled that Jay and the team made your experience so positive and memorable. Thank you from all of us at Westside Lexus!

July 15, 2025

Dealership Rating
Employee Rating

Great service from the Lexus. Jay Brown was excellent, made us comfortable, patient and provided helpful suggestions that led us to a purchase of the vehicle. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Jul 15, 2025

Westside Lexus responded

George, this feedback made our day! We are thrilled that Jay went above and beyond to assist you at Westside Lexus and we will give him a shoutout for a job well done. Thank you for your business and congratulations on your new car!

July 15, 2025

Dealership Rating
Employee Rating

Jay Brown was the best! He represents Lexus well! Also, Dominic was super funny and informative. The overall experience was great thanks to Jay & Dom! More

by trevorlyn.gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Jul 15, 2025

Westside Lexus responded

We are thrilled that Jay, Dominic, and the team made your visit so positive! Thank you for choosing Westside Lexus and for sharing your experience. Safe driving ahead!

June 27, 2025

Dealership Rating
Employee Rating

Sydney was helpful and considerate in my initial inquiry into a vehicle. When I picked up the vehicle and she was particularly helpful in explaining the various functions and technologies in the car as well More

by ddakhras
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sydney McPeters

Jul 01, 2025

Westside Lexus responded

We're delighted to hear that Sydney provided such helpful and considerate service during your experience at Westside Lexus. It's great to know she was able to guide you through the vehicle's features and purchasing process smoothly. Enjoy your new ride!

May 16, 2025

Dealership Rating
Employee Rating

The dealership was pleasant and easy to work with and our salesperson, Jay Brown, was knowledgeable, friendly and very helpful. He was particularly helpful getting a car that would meet our needs. More

by don90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

May 19, 2025

Westside Lexus responded

We're delighted to hear that Jay Brown and the Westside Lexus team provided such a pleasant experience. It's great to know you found exactly what you needed with their help! Enjoy your new car!

May 02, 2025

Dealership Rating
Employee Rating

Quick, fast, and easy transaction! Great dealership to work with. Much appreciate the help we got More

by HP5624
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2025

Westside Lexus responded

Thanks for choosing Westside Lexus! We are glad to hear that our team provided excellent service.

April 15, 2025

Dealership Rating
Employee Rating

Jay Brown was a professional all the way through the process. Will use him again. More

by greglitts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 15, 2025

Westside Lexus responded

Thank you for the shoutout to Jay! Our team at Westside Lexus is always here to help and we look forward to seeing you again.

April 15, 2025

Dealership Rating
Employee Rating

We had a great experience with Westside Lexus. We purchased a GX550 last Friday. The primary driver of this feeling was Jay Brown. He is an incredibly confident , compassionate and comforting and More

by braden8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 15, 2025

Westside Lexus responded

Braden, thank you for sharing your wonderful experience with Jay and the team at Westside Lexus! We're delighted to hear that he made such a positive impact on your purchase. Enjoy your new GX550!

April 07, 2025

Dealership Rating
Employee Rating

Jay was great at explaining the car’s features and was very responsive when I contacted him while we were waiting for the car to arrive from the factory. The only downside was an option that ended up not More

by O_ELSAEED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sterling Sine

Apr 08, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear Jay was helpful, but we're sorry about the issue with the option pricing. Your feedback is important and will be shared with our team to improve future experiences. If there's anything else we can do, please let us know!

March 20, 2025

Dealership Rating
Employee Rating

Jay provided great, timely service as promised. He offered comfortable surroundings and beverages as we waited More

by spillerdebra
Purchase Time
Recommend Dealer
Yes
Mar 21, 2025

Westside Lexus responded

We're delighted to hear that Jay provided you with great service and a comfortable experience at Westside Lexus. Thank you for sharing your positive feedback!

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