Jay Brown
Jay Brown at Clement Hyundai
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Jay Brown

Service Manager

Clement Hyundai

971 Wilmer Road
Wentzville, MO 63385

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4.3
250 Reviews

Dealership Experience

5 yrs, 5 mos

Specialties & Trainings

Management

Customer Service

4.3

250 Reviews

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250 Reviews of Jay Brown

December 28, 2024

Dealership Rating
Employee Rating

She tried to get me to have 2 services done on my car which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t requi More

by Rhondaandmax16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa Roybal

December 26, 2024

Dealership Rating
Employee Rating

Have no problems with this dealer let you know what they are doing and what will need to be checked after that if anything More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2024

Clement Hyundai responded

Hello Brian, thank you for taking the time to leave us a review. We are happy to help and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

December 21, 2024

Dealership Rating
Employee Rating

Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the More

by AP
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Bone, Alyssa Roybal, Kevin Ormsbee , Tristan. Sales. Sold me a vehicle he well knew didn’t work and tried to play it off. Was lied to multiple times as well.

Dec 23, 2024

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can address your concerns.

December 18, 2024

Dealership Rating
Employee Rating

The warranty isn't worth the paper it's printed on. Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYI More

by tamerlane2007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

December 16, 2024

Dealership Rating
Employee Rating

Kevin was incredible and was so helpful! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! More

by STRUTTMANNTRACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal, Kevin Ormsbee

Dec 18, 2024

Clement Hyundai responded

Hello Struttmanntracy, thank you for taking the time to leave us a review and for highlighting one of our sales associates! We are happy to help and greatly appreciate you! Sincerely, Your Friends at Clement Hyundai

December 15, 2024

Dealership Rating
Employee Rating

1charged my girl friend 400 for oil change and told her I went over when on the sticker on windshield from last oil change says otherwise More

by royeis1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can address your concerns

November 26, 2024

Dealership Rating
Employee Rating

After months of my car being in the shop its still not fixed. I’ve lost hours of personal time, work, and my kid was almost ran over due to faulty axel replacements. More

by brpoll83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ben Robertson, Mark McBee , Dillon

Dec 23, 2024

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can address your concerns

November 22, 2024

Dealership Rating
Employee Rating

Liars, frauds,and cheats! Do not buy a car! They erase codes on cars, service manager is a joke! They are unable to tell the truth even if they were to be waterboarded . Yo More

by mjs_39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alyssa Roybal

Dec 23, 2024

Clement Hyundai responded

please contact me directly at chris.bone@clementhyundai.com so I can address your concerns

November 18, 2024

Dealership Rating
Employee Rating

Service was quick and easy. Issue was discovered and resolved without any hassle, very pleases More

by greg.brown105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Nov 20, 2024

Clement Hyundai responded

Hello Greg, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

November 06, 2024

Dealership Rating
Employee Rating

The dealership was very nice and clean. The staff was friendly and it makes me feel Like I wanna keep coming here to get my car service. More

by sheila.101613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Roybal

Nov 07, 2024

Clement Hyundai responded

Hello Sheila, thank you for taking the time to leave us a review and for those kind words! We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business. We are always more than happy to assist you if anything comes up and we hope you enjoy your vehicle! Sincerely, Your Friends at Clement Hyundai

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