Jay Brown

Good people in the department that seem to care about the job and the car. job and the car. More

by waynestrick Verified Customer Verified Customer

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This was my first experience buying a brand new car. Excellent customer service from the time I walked in to actually purchasing. The service department goes above and beyond to assist in whatever you n Excellent customer service from the time I walked in to actually purchasing. The service department goes above and beyond to assist in whatever you need. Highly recommend More

by cindykuecker Verified Customer Verified Customer

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She tried to get me to have 2 services done on my car which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t requi which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t required until 120,000 miles. A bold face lie to make money off me. I will NEVER return to this dealer again. More

by Rhondaandmax16 Verified Customer Verified Customer

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Have no problems with this dealer let you know what they are doing and what will need to be checked after that if anything are doing and what will need to be checked after that if anything More

by Brian Verified Customer Verified Customer

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Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the fuse box. Took it to their service department, waiting five hour for the lady to tell me it was my fault because I shut the hood and broke the hood latch. Saying “air was getting into my engine causing the sensor to go off”. I said xx. They fixed that, guess what, wasn’t the issue. Wouldn’t start what so ever the following day. They towed it back to their service center and gave me a rental. In the end, they fixed the issue but the problems to get there were ridiculous. Jay the service manager was awesome to me. Overall, 110% would not recommend buying a vehicle here with what I went through and speaking to people waiting in the waiting area buying a vehicle from them. A typical dealership that once they have their money, they are done with you and don’t care. Jay was great though and they did fix my vehicle I just purchased. More

by AP Verified Customer Verified Customer

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The warranty isn't worth the paper it's printed on. Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYI Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYING customers. Do not buy from them. More

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Kevin was incredible and was so helpful! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! More

by STRUTTMANNTRACY Verified Customer Verified Customer

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After months of my car being in the shop its still not fixed. I’ve lost hours of personal time, work, and my kid was almost ran over due to faulty axel replacements. fixed. I’ve lost hours of personal time, work, and my kid was almost ran over due to faulty axel replacements. More

by brpoll83 Verified Customer Verified Customer

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Liars, frauds,and cheats! Do not buy a car! They erase codes on cars, service manager is a joke! They are unable to tell the truth even if they were to be waterboarded . Yo Do not buy a car! They erase codes on cars, service manager is a joke! They are unable to tell the truth even if they were to be waterboarded . You will be sorry if you go to this dealership More

by mjs_39 Verified Customer Verified Customer

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Service was quick and easy. Issue was discovered and resolved without any hassle, very pleases Issue was discovered and resolved without any hassle, very pleases More

by greg.brown105 Verified Customer Verified Customer

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