Jay Ahmed | Page 8

There is a need to improve customer service. I’ve been told to receive a message for update with regard to my concern during the last visit but I received none. I was told in 5-7 days, the part I’ve been told to receive a message for update with regard to my concern during the last visit but I received none. I was told in 5-7 days, the part for my car that need to be acquired would be available. I called for a couple of times but not provided any updates as of this writing. Last call today, I was put on hold for more than 10 minutes and ended up hanged because they said they are looking into it. Frustrating. Not the usual experience I had lately with Honda. More

by RCP Verified Customer Verified Customer

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Honda of Toms River has the best service, smooth process and best experience. We got the best deal with Joe Sabatino. Staff are all nice and accommodating. Great service also receptionist Shari. and best experience. We got the best deal with Joe Sabatino. Staff are all nice and accommodating. Great service also receptionist Shari. More

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Worst experience, no response from team once you bought vehicle. False statements from finance team. vehicle. False statements from finance team. More

by JAGADEESH.TEL Verified Customer Verified Customer

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garrett was horrible he made fun of me he yelled at me in front of everyone i signed all my paper work and was walking to vehicle when i was verbally told i owe $1k and i couldn’t leave if i wasn’t paying t front of everyone i signed all my paper work and was walking to vehicle when i was verbally told i owe $1k and i couldn’t leave if i wasn’t paying that meanwhile none of my signed documents said this fee the sales man ripped me off and embarresed me in front of everyone this is my 8th honda this man was so rude my sales man sat quiet and told me to sue honda it was a horrible experience i experienced as a young woman i was ripped off he even told me to sue honda i will continue to file a complain and get my money back and get justice garrett and jay are the worst and do not only treat humans wrong as long as a customer More

by JSLOM89@gmail.com Verified Customer Verified Customer

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Worked with Jesus and Jay. We walked in not knowing what exactly what we were driving away with. Jesus and Jay found us the perfect car and for the right price. Jesus is excell We walked in not knowing what exactly what we were driving away with. Jesus and Jay found us the perfect car and for the right price. Jesus is excellent! He is professional, personable, courteous, and more. Very thankful for this experience! More

by MATTHEW.DALES92 Verified Customer Verified Customer

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I am happy with the car and Tyler the gentleman that helped me buying the car .. I am wondering why no body told me about the interest rate but on closing the deal at which time I was embarrassed and helped me buying the car .. I am wondering why no body told me about the interest rate but on closing the deal at which time I was embarrassed and surprised with the high interest rate and that I have to buy extended car warranty to be able to lower the interest rate. This issue is bothering me . More

by IMADARIDI919 Verified Customer Verified Customer

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Maria was great and helped me out greatly with getting the deal i wanted there the deal i wanted there More

by CAMRYNWILLMOT81 Verified Customer Verified Customer

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Very easy purchase of a new car, with the help of a great staff. Thanks! staff. Thanks! More

by Return customer Verified Customer Verified Customer

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When purchasing my first brand new car everyone was very helpful and respectful in making the process quick and efficient. helpful and respectful in making the process quick and efficient. More

by NPRIKER604 Verified Customer Verified Customer

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I love this place even though I don't always show it. Lol I have mental problems and they have been patient with me so far. I'm going to do better to make them know I appreciate them. I need to be medica Lol I have mental problems and they have been patient with me so far. I'm going to do better to make them know I appreciate them. I need to be medicated LOL. Anyway after an unpredictable problem my car was returned to me as it was dropped off. Everything was done above and beyond expectation. They didn't have to do what they did but they did. I appreciate it and I'm not that guy. I look forward to my first oil change in 5,000 miles or so. More

by RUPERTEWHITE Verified Customer Verified Customer

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