Jay Adelson

I came to Jim Coleman Nissan of Silver Spring 30 min driving from my home to see some of the 2025 Nissan Rogue cars that I saw the detailed ad on its website. I was greeted by the saleman Aung Myat Min driving from my home to see some of the 2025 Nissan Rogue cars that I saw the detailed ad on its website. I was greeted by the saleman Aung Myat Min and after asking what I came for, he immediately took me to the parking lot, showed 2 cars SV and SV with premium package. He has excellent technical knowledge about the cars and explained to me both car features then asked me to do a test drive. Thanks to his explanations and this test drive I was in favor of the SV with premium package. After that he turned over to a manager (sorry I forgot his name) to discuss the price including a trade-in of my Nissan 2013 Rogue. This manager was polite and respectful when we were negotiating the trade-in price. After the final price was settled, Min did the required paperwork, including valuable help to set up: 1/ my Nissan account, 2/ Geico insurance update for new car via my phone ap... He took time to show me the Nissan online ap such as owner's manual, warranty... After all paperwork done, I met with Jay Adelson to finalize finance arrangement. He carefully reviewed each page of the document and caught one mistake about the title name of the trade-in car and promptly corrected it then got my signatures for all pages. He also explained different maintenance packages. A pleasant surprise to me is the extra efforts by Min thru Jay's request to come to my home to collect a check, trade-in car title and extra key and my wife's signatures for the finance document (instead of waiting till the following week). Min also had the new car cleaned and filled with gas, and gave me the old license plates from the trade-in car to return to DMV. In summary: I may have missed to write down something but it was a very pleasant experience to deal with Jim Coleman Nissan Silver Spring. People worked hard, efficiently to finalize the deal for me to drive home with a new car. My wife and I are very happy. More

by DATHPHAN1 Verified Customer Verified Customer

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Bought my first car with this dealer. Service was great! The sales person Aung Myat Min in particular was very professional and didn’t pressure me at all. During the test drive he really Service was great! The sales person Aung Myat Min in particular was very professional and didn’t pressure me at all. During the test drive he really gave me space to experience the car and gauge for myself my interest. I ended up buying the Nissan Z. They were willing to negotiate a fair price and are loaning me a rogue while they fix a recall w the Nissan Z. 5/5. Highly recommend. More

by aple66 Verified Customer Verified Customer

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Always greeted with a smile. Everyone is very professional and the dealership is very pleasant atmosphere . Everyone is very professional and the dealership is very pleasant atmosphere . More

by pmcobb1 Verified Customer Verified Customer

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Great job everyone was very professional and helpful every step. Above and beyond . Very happy with my sales person every step. Above and beyond . Very happy with my sales person More

by pmcobb1 Verified Customer Verified Customer

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They were ready for me, we went out on a test drive, came back, and got the transaction completed. back, and got the transaction completed. More

by kevinflatley Verified Customer Verified Customer

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Excellent service. Always help to make the customer experience exceptional. Sales and management are always ready to assist. Always help to make the customer experience exceptional. Sales and management are always ready to assist. More

by SDCPLANNER855 Verified Customer Verified Customer

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I am very pleased with my purchase and the service I received, all parts of the process was explained clearly received, all parts of the process was explained clearly More

by Laworkman34 Verified Customer Verified Customer

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Excellent customer service from everyone. Joel was outstanding and the rest of the staff did what was needed to ensure we left with the vehicle we wanted. Joel was outstanding and the rest of the staff did what was needed to ensure we left with the vehicle we wanted. More

by miketree4 Verified Customer Verified Customer

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We had a good experience when we bought my daughter her first car. She had decided a Sentra was her car of choice, the dealership had a good inventory. There also was a discount offered on the Sentra for c first car. She had decided a Sentra was her car of choice, the dealership had a good inventory. There also was a discount offered on the Sentra for customers who financed with Nissan. That helped make the deal possible. More

by GRETELJOHN Verified Customer Verified Customer

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Thomas Marshall did a fantastic job of trading in my current vehicle and getting me into the Lexus of my dreams! Everyone I encountered that day was friendly and professional. I'd highly recommend him a current vehicle and getting me into the Lexus of my dreams! Everyone I encountered that day was friendly and professional. I'd highly recommend him and the dealership to anyone. More

by alb536 Verified Customer Verified Customer

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