Jawad Al Zainati | Page 10

Professional staff. They were honest about the cause to the front brake grinding - missing caliper bolts (pads & rotors done 1/10/25 at the dealership). However, besid They were honest about the cause to the front brake grinding - missing caliper bolts (pads & rotors done 1/10/25 at the dealership). However, besides being told a discussion would be had with the tech who performed the work, I didn’t feel any compassion from the dealership about this very serious issue. This was a very serious mistake and fortunately, nothing bad happened. And, I was a little offended when I was forwarded an inspection report of work recommended. Why would I want to get more work done when our previous service was not completed correctly? More

by JDTANNER0527 Verified Customer Verified Customer

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Every time I visit this service center it is a pleasant experience. The staff are very friendly and knowledgeable. experience. The staff are very friendly and knowledgeable. More

by MV545 Verified Customer Verified Customer

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Everyone was knowledgeable, helpful and courteous. Flip Gagerman was a founding win of knowledge without being pushy or overbearing. The service department was, and has always been, really helpful.!Th Flip Gagerman was a founding win of knowledge without being pushy or overbearing. The service department was, and has always been, really helpful.!The manager, Jawad, went beyond the pale to help us with an issue on our other Mercedes. We are grateful to Matt and the whole crew for another great Mercedes shopping and buying experience. More

by KLBARRY87 Verified Customer Verified Customer

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MB Littleton has been my go to repair shop from when I purchased my car there. Service is always dependable and always meets the time frame estimated for the repair. Always professional, thoughtful purchased my car there. Service is always dependable and always meets the time frame estimated for the repair. Always professional, thoughtful and courteous. More

by GLENATLEEWOOD Verified Customer Verified Customer

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From my purchase forward MBL has taken wonderful care of me! I like the dealership team and especially the service department. They have clear communication and quick service turn around. The loaner car me! I like the dealership team and especially the service department. They have clear communication and quick service turn around. The loaner car is an important feature of the purchase and service experience - they make it so easy. This was my first purchase from MBL and they have made me a customer for life! More

by KARWHITE Verified Customer Verified Customer

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I’ve been ripped off twice and I am a disabled woman. I find this act very offensive and disgusting. Really to anybody not just a disabled woman I find this act very offensive and disgusting. Really to anybody not just a disabled woman More

by STACYHRYAN Verified Customer Verified Customer

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Good customer service. Loaner vehicles are not always cleaned thoroughly before checkout to next customer. Loaner vehicles are not always cleaned thoroughly before checkout to next customer. More

by Sandra Verified Customer Verified Customer

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Not of the 3 issues were solve properly I’m very disappointed low quality of work disappointed low quality of work More

by maulop74 Verified Customer Verified Customer

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The service was very good and they even called a car for me to pick me up and drop me off . l was very satisfied .Full marks 。 me to pick me up and drop me off . l was very satisfied .Full marks 。 More

by LIFENG7424 Verified Customer Verified Customer

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From start to end everyone in the team was courteous and accommodating. Thank you for your excellent service. accommodating. Thank you for your excellent service. More

by ADELWN Verified Customer Verified Customer

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