Javier Rosado

sas674 responded

Give me back my warranty refunds! It’s been 6 months since I traded in the car, you guys ghosted me and keep ignoring me, no response for my phone calls and emails! Inform that amateur slacking Joe who is always out of his office that he’s very unprofessional, after informing him that I traded in the car he told me he’ll get the refund for me, then 3 months later it didn’t arrive, turned out he didn’t cancel it and I was informed by the warranty company that my policy wasn’t canceled, I tried to contact him for nearly 6 months since, he never responded, he finally talked to me and informed me he didn’t know I traded in the car, so the policy isn’t canceled, then once again, ghosted me until now. Why is it so hard just to give me back my refunds? Also you guys sold me a defected car, engine light was on twice and put me in a difficult situation when I was 3000 miles away out of the state for work, when I got back you guys refused to fix the problem and telling me to come back when the engine light was on again, didn’t even want to look at the car 🤦‍♂️.