Javier Roman
Javier Roman at Hawk Chrysler Dodge Jeep Ram

Javier Roman

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

4.5
13 Reviews
4.5

13 Reviews

Write a Review

13 Reviews of Javier Roman

May 28, 2025

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Excellent service! Service took less than 1 hr definitely recommend taking your vehicle to this dealership. More

by Noemí Roldan
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Recommend Dealer
Yes
May 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

Noemí, thank you for your fantastic review! We're delighted to hear you had such a positive experience and appreciate your recommendation. Our team works hard to provide quick and excellent service, and it’s great to know we met your expectations. Looking forward to seeing you again!

May 28, 2025

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Excellent service! They took my car right away and in less than one hour I was out. Explained e everything my car needed I deal and provided a video as well. More

by Noemí Roldan
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Recommend Dealer
Yes
May 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

Noemí, we’re thrilled to hear you had such a positive experience! Our team prides itself on quick service and clear communication, so it’s great to know you appreciated the video explanation. Thank you for your kind words and support!

May 26, 2025

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Had a great experience great job and wonderful team members love this place to get oil change very quick service and courteous workers More

by Juanita.g70@yahoo.com
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Recommend Dealer
Yes
May 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Juanita! We’re thrilled to hear you had a great experience with our team. Quick service and courteous staff are what we strive for, and it's wonderful to know we hit the mark. We look forward to seeing you again for your next oil change!

May 22, 2025

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Great service as at always at Hawk auto! I had an oil change done and really appreciate their ride service. You can drop your car off, they take you back to your home and pick you up when th More

by T.hlavac92
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Recommend Dealer
Yes
May 23, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We’re so happy to hear you enjoyed our ride service during your oil change. Providing a convenient experience is our priority. We appreciate your support and look forward to seeing you again!

March 11, 2025

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Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing ne More

by tattoo22angel
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Recommend Dealer
Yes
Mar 12, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your amazing review! We're thrilled to hear about your outstanding experience with Javier. Providing exceptional service is our priority, and we're excited to assist you with your future vehicle purchases. Your support means a lot to us!

February 26, 2025

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Great service I definitely recommend they fix my car just on time costumers service is really good too More

by Roquelina
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Recommend Dealer
Yes
Feb 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roquelina, thank you for your fantastic review! We're excited to hear you had a great experience with our service and customer care. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 03, 2025

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I worked with General Manager Jim Kinney and Javier in the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. More

by ryanb
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Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney

Feb 05, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ryan! We're thrilled to hear about your positive experience with Jim and Javier. Our team is dedicated to providing top-notch service and it's great to know that it made a difference for you. We appreciate your loyalty and look forward to serving you again!

January 17, 2025

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U come in for service they get u in a defensive ot no problem professionals More

by Roy orr
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Recommend Dealer
Yes
Jan 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roy, we’re thrilled to hear you had such a positive experience with our team! Providing professional service is our top priority, and your feedback truly motivates us. Thank you for taking the time to share your thoughts!

November 15, 2024

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They're very professional. Took their time answering any questions I had. Service was fast. More

by Ismaelvelazquez504
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Recommend Dealer
Yes
Nov 18, 2024

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ismael! We’re so happy to hear you had a great experience with our team. Providing professional and prompt service is our top priority, and we appreciate your feedback. Looking forward to assisting you again!

August 12, 2024

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Great wonderful service Daniel the front desk employee was very helpful and respectful and very clear on what's going on More

by hermz_gmez1990
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Recommend Dealer
Yes
Aug 13, 2024

Hawk Chrysler Dodge Jeep Ram responded

Hi Hermz, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Daniel at the front desk. We strive to provide excellent service, and we're glad to hear that he was able to assist you effectively. We appreciate your feedback!

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