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Javier Roman
Javier Roman at Hawk Chrysler Dodge Jeep Ram

Javier Roman

Service Advisor

Hawk Chrysler Dodge Jeep Ram

7911 Roosevelt Rd
Forest Park, IL 60130

4.5
15 Reviews
4.5

15 Reviews

Write a Review

15 Reviews of Javier Roman

June 18, 2025

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Employee Rating

Service was awesome. The advisor was very respectful and explained every detail. Technician was put everything back after the repair was finished. More

by Richard Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Jun 20, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Richard! We're thrilled to hear you had such a positive experience with our team. Providing respectful and thorough service is our priority, and it's great to know our efforts made a difference. We appreciate your feedback and look forward to serving you again!

June 13, 2025

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Great service. I recommend to everyone. Affordable prices and if you have a issue with your car, they will solve/fix it. More

by Mhunter398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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Jun 16, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for the fantastic review! We're so happy to hear you had a great experience with our team. Providing excellent service and affordable solutions is our priority. We appreciate your recommendation and look forward to serving you again!

May 28, 2025

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Excellent service! Service took less than 1 hr definitely recommend taking your vehicle to this dealership. More

by Noemí Roldan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

Noemí, thank you for your fantastic review! We're delighted to hear you had such a positive experience and appreciate your recommendation. Our team works hard to provide quick and excellent service, and it’s great to know we met your expectations. Looking forward to seeing you again!

May 28, 2025

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Excellent service! They took my car right away and in less than one hour I was out. Explained e everything my car needed I deal and provided a video as well. More

by Noemí Roldan
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Hawk Chrysler Dodge Jeep Ram responded

Noemí, we’re thrilled to hear you had such a positive experience! Our team prides itself on quick service and clear communication, so it’s great to know you appreciated the video explanation. Thank you for your kind words and support!

May 26, 2025

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Employee Rating

Had a great experience great job and wonderful team members love this place to get oil change very quick service and courteous workers More

by Juanita.g70@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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May 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Juanita! We’re thrilled to hear you had a great experience with our team. Quick service and courteous staff are what we strive for, and it's wonderful to know we hit the mark. We look forward to seeing you again for your next oil change!

May 22, 2025

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Great service as at always at Hawk auto! I had an oil change done and really appreciate their ride service. You can drop your car off, they take you back to your home and pick you up when th More

by T.hlavac92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, AnnMarie Sedlack

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May 23, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review! We’re so happy to hear you enjoyed our ride service during your oil change. Providing a convenient experience is our priority. We appreciate your support and look forward to seeing you again!

March 11, 2025

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Employee Rating

Excellent treatment all around. Javier Roman (Service Advisor) is OUTSTANDING! We may have only come in for service, but Javier's treatment and care is why we will be purchasing ne More

by tattoo22angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 12, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your amazing review! We're thrilled to hear about your outstanding experience with Javier. Providing exceptional service is our priority, and we're excited to assist you with your future vehicle purchases. Your support means a lot to us!

February 26, 2025

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Employee Rating

Great service I definitely recommend they fix my car just on time costumers service is really good too More

by Roquelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack , Alicia Mccall

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Feb 27, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roquelina, thank you for your fantastic review! We're excited to hear you had a great experience with our service and customer care. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 03, 2025

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Employee Rating

I worked with General Manager Jim Kinney and Javier in the service department. Top notch service and communication throughout. The dealership is 30 minutes from my house with several local places closer. More

by ryanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kinney

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Feb 05, 2025

Hawk Chrysler Dodge Jeep Ram responded

Thank you, Ryan! We're thrilled to hear about your positive experience with Jim and Javier. Our team is dedicated to providing top-notch service and it's great to know that it made a difference for you. We appreciate your loyalty and look forward to serving you again!

January 17, 2025

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Employee Rating

U come in for service they get u in a defensive ot no problem professionals More

by Roy orr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Nava, Danny Reyes, Brandon Sweeney, Roger Esparaza, AnnMarie Sedlack , Alicia Mccall

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Jan 21, 2025

Hawk Chrysler Dodge Jeep Ram responded

Roy, we’re thrilled to hear you had such a positive experience with our team! Providing professional service is our top priority, and your feedback truly motivates us. Thank you for taking the time to share your thoughts!

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