Javier Rodriguez

DO NOT BUY A CAR FROM HERE. Let me share my experience with Yonkers Kia. I purchased a used car from them, and it only came with one key. When I asked about the second key Let me share my experience with Yonkers Kia. I purchased a used car from them, and it only came with one key. When I asked about the second key, I was told they didn’t have it. Instead, they issued me a “We Owe” agreement, stating that I would need to purchase and program a new key myself, and they would reimburse me. I followed their instructions. In December, I submitted the invoice for reimbursement—and I am still waiting to be paid. Since then, I’ve had to call multiple times, re-submit the same paperwork more than once, and constantly follow up. Each time I reach out, I’m treated dismissively, like I’m the one causing the issue. I never receive callbacks, and the process has been unnecessarily difficult. They owe me over $700. At this point, it’s not just about the money—it’s about how poorly this has been handled. Because of this experience, they’ve lost me as a customer, and I would not recommend them to anyone. My next steps are to file complaints with Westchester Consumer Protection, Kia Corporate, and to share my experience publicly so others are aware. All of this… over $700. What a shame. More

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Great service from Johnny / Javier from start to finish. I had a very great experience. I had a very great experience. More

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I’m happy I came in and then I got brand new car, I will recommend this dealership to all my family and friends, the workers are fabulous 👍❤️ recommend this dealership to all my family and friends, the workers are fabulous 👍❤️ More

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Quick process and i was able to get the car I wanted at the end of the deal! the end of the deal! More

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The staff was very helpful and did a good job processing my lease quickly. They were also flexible with my final pickup of the vehicle. my lease quickly. They were also flexible with my final pickup of the vehicle. More

by BRETT.JOHNSON Verified Customer Verified Customer

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Javier was wonderful to deal with. He explained all my options with the utmost patience. He went out of his way to make the closing easy for me since I have mobility issues. Javier wen He explained all my options with the utmost patience. He went out of his way to make the closing easy for me since I have mobility issues. Javier went above and beyond to make it comfortable for me. More

by ASPARAGUS1976 Verified Customer Verified Customer

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Mr. Javier was attentive and knowledgeable about the product. He was patient and Kia staff were supportive product. He was patient and Kia staff were supportive More

by MARIA.DOUGLAS Verified Customer Verified Customer

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I have bought 3 cars at Yonkers Kia and I always had a great service and customer service great service and customer service More

by jcny Verified Customer Verified Customer

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They were bery nice and had alot of patience with me especially Javier! I love the car so far! Good selection of vechiles to choose from! especially Javier! I love the car so far! Good selection of vechiles to choose from! More

by RBRYCE9 Verified Customer Verified Customer

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