Javier Porras

I have purchased 3 cars from EchoPark. I have never had a problem until this purchase. The Jeep is dangerous to drive above 70mph. I took it to the service department to find out what was I have never had a problem until this purchase. The Jeep is dangerous to drive above 70mph. I took it to the service department to find out what was wrong. They punted. They obviously didn’t drive the Jeep any real distance above 70mph. They stated: “the issue is probably a small tire imbalance”. Ok, then balance the tires. The fact is, the tires are garbage and should have been replaced before the Jeep hit the lot. At the very least, all they had to do was balance the existing tires to have a happy customer. They didn’t do it and didn’t seem to care that the issue was not resolved. I replaced the tires on my own and the Jeep vibration issue is gone. I’m disappointed that EchoPark didn’t resolve this issue and I had to resolve it myself. More

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Amacing place to buy your car great peapol realy friendly that will help with any question and make you feel realy conrfobole that will help with any question and make you feel realy conrfobole More

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Bryan took the time to hear and understand my needs regarding the type of vehicle I was looking for as well as price. It was an excellent experience all around and we will always make sure to come here regarding the type of vehicle I was looking for as well as price. It was an excellent experience all around and we will always make sure to come here when we are in the market again one day. More

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Very patient and thorough with the entire process , Jared was a very big help. I will definitely recommend him in the future . was a very big help. I will definitely recommend him in the future . More

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Shaw was very good at explaining what I needed and how things worked for my cousin that is a first time car buyer ! Thank you for all you help and making this happen. things worked for my cousin that is a first time car buyer ! Thank you for all you help and making this happen. More

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Very nice clean and helpful people hospitable nice background music enjoyed my experience very much background music enjoyed my experience very much More

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The dealership itself was very neat and all workers were very helpful from the start. Same had attended me and was super helpful throughout the whole process I was able to think about the trade in that I wa very helpful from the start. Same had attended me and was super helpful throughout the whole process I was able to think about the trade in that I was doing and I didn’t feel rushed. He made the process easy for me and explained everything to me in detail. He even let me talk to Javier from finance so I can do what’s best for me. I highly recommend having Sam as your salesmen. More

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Great service and attention to detail. Ease of purchase was enjoyable and getting to explore a variety of options to make the best decision. Ease of purchase was enjoyable and getting to explore a variety of options to make the best decision. More

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I’d like to express my absolute appreciation and satisfaction with David’s professionalism and expertise, while assisting me with the purchase of a new vehicle. I had done a lot of the leg work narr satisfaction with David’s professionalism and expertise, while assisting me with the purchase of a new vehicle. I had done a lot of the leg work narrowing down my choices, prior to my arrival, but ultimately ended up with plenty of questions. David was personable, patient, and an active listener. His extensive knowledge of the inventory definitely aided in addressing many of my concerns. Beyond that, he was forthcoming anytime that I challenged some of that standard dealer logic. I’m a seasoned sales professional and transparency goes a long way with me. David, in tandem with Javier, represents all things good about Echo Park. Thanks for the great experience! More

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Javier was great. Zero pressure, very helpful and responsive yet still respectful of our privacy. He promptly did what he could when a few issues with the car came up. Zero pressure, very helpful and responsive yet still respectful of our privacy. He promptly did what he could when a few issues with the car came up. He even filled the gas tank for us to drive back across the country with our new car. Would recommend to anyone! More

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