Javier Lozano
Javier Lozano at Gunn Nissan

Javier Lozano

Service Advisor

Gunn Nissan

750 NE Loop 410
San Antonio, TX 78209

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4.9
15 Reviews
4.9

15 Reviews

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15 Reviews of Javier Lozano

June 07, 2025

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Employee Rating

Siempre que voy el servicing es bueno amables y te explican muy bien un 10 More

by elizabetharana097
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Recommend Dealer
Yes

April 10, 2025

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There was a big remodel since the last time I went about eight months ago I like the layout of the waiting room. You have three big screen TVs a place for your computer, coffee and water nice atmosphere qui More

by DJ Dave
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Jackson

Apr 10, 2025

Gunn Nissan responded

Thank you for noticing and appreciating the recent remodel! We’re glad you enjoyed the new layout, the comfortable and quiet atmosphere, and the added amenities like the big screen TVs, workspace, coffee, and water. We look forward to seeing you again!

March 19, 2025

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The service order writers were very helpful, listened to what my concerns were. They did not try to upsell any services or products. I truly appreciated that. More

by Ghhughes
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Recommend Dealer
Yes

Other Employees Tagged: David Dyer

Mar 23, 2025

Gunn Nissan responded

Thank you for your kind words! We're glad to hear that our service advisors took the time to listen to your concerns and provided a transparent experience without any pressure. Your trust means a lot to us, and we appreciate you choosing us for your service needs!

February 14, 2025

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I have had Nissans for 10 years now and can’t recommend them enough, will definitely be back for additional maintenance at this location. More

by shanice
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Recommend Dealer
Yes
Feb 16, 2025

Gunn Nissan responded

Thank you for your loyalty and positive feedback! We're thrilled to hear you've been enjoying your Nissans for the past 10 years. We look forward to continuing to provide you with excellent service and maintenance in the future. See you again soon!

February 09, 2025

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Great job and great customer service by all the staff thank you l definitely appreciate it More

by Manuelcervantes71mc@gmail.com
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Recommend Dealer
Yes
Feb 11, 2025

Gunn Nissan responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team. Providing excellent customer service is our top priority, and we truly appreciate your support. We look forward to serving you again in the future!

December 19, 2024

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Been using Gunn Nissan service department for years! Always a great experience. They are fast and efficient and get things done right the first time. Price is very reasonable in line with other shops in More

by tomhtx
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Recommend Dealer
Yes
Dec 20, 2024

Gunn Nissan responded

Thank you for your kind words and for being a loyal customer! We’re thrilled to hear that you've consistently had a great experience with our service department. Our team works hard to provide fast, efficient, and quality service at a competitive price. We truly appreciate your trust and look forward to continuing to serve you for many years to come!

December 17, 2024

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Efficient service from the time I booked the appointment to paying the bill. Knowledgeable and attentive staff. Also good to see the same staff stick around - speaks well of the management. More

by Heatherly55
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Recommend Dealer
Yes

Other Employees Tagged: Louis Contreras

Dec 17, 2024

Gunn Nissan responded

Thank you for sharing your experience! We’re thrilled to hear our team provided efficient service from start to finish. Our knowledgeable staff takes pride in delivering exceptional care, and we’re glad you noticed their dedication and consistency. We appreciate your kind words!

September 29, 2024

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Excelent staff and very good service, recommend and very efficient if you need to make the appointment by phone or in the web More

by Segura
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Recommend Dealer
Yes
Sep 30, 2024

Gunn Nissan responded

Thank you for your wonderful feedback! We’re delighted to hear that you found our staff excellent and our service efficient. Making appointments should be easy, whether by phone or online, and we’re glad it met your expectations. We appreciate your recommendation and look forward to assisting you again! Thank you for choosing Gunn Nissan!

August 18, 2024

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Thank you for the friendly and rapid service regarding my car. From Samantha making an appointment for the next morning, the Service Manager, Mr Lozano having the extensive repairs accomplished in one da More

by aBsTraCT
Recommend Dealer
Yes

Other Employees Tagged: Samantha Hughes , Receptionist (I think her name was Samantha).

Aug 19, 2024

Gunn Nissan responded

Thank you for your detailed feedback. We're pleased to hear that you were satisfied with the friendly and efficient service provided by Samantha, Mr. Lozano, and our shuttle service. We apologize for the issues you encountered with your battery and the cabin air filter recommendation. We’ll review these concerns with our team to ensure better clarity and accuracy in the future. Your feedback is valuable to us, and we appreciate your understanding. Thank you for choosing us!

July 18, 2024

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These guys are excellent , they always take care of my truck for the 7 years More

by biancakwaters
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Dyer, Logan Bomer

Jul 18, 2024

Gunn Nissan responded

Thank you for the 5-star review! We're happy to hear our team continues to take great care of you and your vehicle. We truly appreciate your support. Thank you for choosing Gunn Nissan!

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