Javer Esquivel

Thank you so much for the service. I recommend the service because they very kind person. I recommend the service because they very kind person. More

by ABIRAMGO Verified Customer Verified Customer

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The service depart representatives are terrible. I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication sk I hate having to get my auto serviced here. When I absolutely have to, I cringe having to deal with their staff. The reps lack solid communication skills and quality customer service. Everyone else including the shuttle drivers are extremely nice. More

by J.Walls Verified Customer Verified Customer

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I came in for a service appointment. I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minut I was on time. I came with my little daughter. We waited for an hour and 20 minutes for them to do an oil change. After waiting an hour and 20 minutes I come to find that they haven't even touched my car and they told me that it takes at least 2 hours. This is ridiculous. I had a dentist appointment to go to and the dentist took only 45 minutes to clean my teeth. Check me in. Take care of everything. I can change my oil myself in 15 minutes. We're sitting there waiting for a car and I can see so many working there. Why can't you guys hire more technicians that does the actual work of changing the oil speed things up? My name is Tom and my phone number is is 626-757-9700. I hope this message gets out to the people who runs this place and changes are made. Thanks I like to add that the time prior when I came in for service I had an oil change and a checkup. Whoever service my car failed to put the cap back onto the coolant reservoir after about a month of driving around with the no cap on the coolant reservoir. All the coolant fluid came out and the reservoir was nearly empty. The car was making some odd sounds and was overheating. Luckily the cap was right next to it and didn't fall out and into the streets. I went to the Hyundai dealership near my house to buy a giant bottle of coolant and filled it up and recap the coolant reservoir. Very disappointing and a waste of time and also putting my family safety in danger and possibly destroying my car engine More

by tomhuynh77 Verified Customer Verified Customer

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Thank you so much for your service. I recommended service and the people is very kind. I recommended service and the people is very kind. More

by ABIRAMGO Verified Customer Verified Customer

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Thank you so much for your service. I recommended service and the people is very kind. I recommended service and the people is very kind. More

by ABIRAMGO Verified Customer Verified Customer

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Javer was completely focused in my needs. He kept me informed of the status of my vehicle in a courteous way. Explained me throughly the status of my car and the type of service that needed t He kept me informed of the status of my vehicle in a courteous way. Explained me throughly the status of my car and the type of service that needed to be done and why. He showed knowledge in what he was doing, so, you have a great asset on him. The vehicle was delivered on time, the time to complete paperwork was fast and accuarte. I received my vehicle clean and with the settings intact. I left feeling confident that taking my vehicle to Puente Hills Hyundai, was a good choice. I'm satisfied with the service provided. More

by EMILIOPASTRANA Verified Customer Verified Customer

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They did a fantastic job with my car it took a little long I appreciate the loaner they lend me long I appreciate the loaner they lend me More

by GONZO1750 Verified Customer Verified Customer

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Have been bringing my Hyundai vehicles to the dealership for over 13 years! Every visit is pleasant, and the service team is top-notch! for over 13 years! Every visit is pleasant, and the service team is top-notch! More

by SRMCCULLOUGH Verified Customer Verified Customer

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This is second time visit for oil change and should come with a complete car wash but never get it, that’s really not pleasant! with a complete car wash but never get it, that’s really not pleasant! More

by CHENG7510 Verified Customer Verified Customer

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Puente Hills Hyundai Service Center is exceptional. They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! They are prompt, detailed, skilled and highly knowledgeable. I will never purchase a car or get serviced anywhere else! More

by rachelepennoyer Verified Customer Verified Customer

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