Javani Rivera

I have no idea who javani rivera is. I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple fai I worked with Emilio Silva and Kevin Eaton. To follow is the feedback I offered Honda corporate when asked about my sales experience: Multiple failure points in the sales process. Critical items include: 1. Financing team significantly understaffed. 2 hour rate after applying online. Sales team set inappropriate expectations on wait time and change order of which client up next (I called xx as sales manager did this within earshot of me 2. Dealer failed to work with insurance company to coordinate registration of car. Note I made the change in coverage and had to call to coordinate all paperwork after I got to the dealer to pick up the car 3. As paperwork was not completed on time I had to make a second trip the following day to pick up the car. Sales manager Kevin Eaton was engaged by salesperson Emilio Silva and made a reasonable atonement offer of all weather floor mats on day 1 of pickup attempts. When questioned why the mats were not in the car for day 2 of pickup the response was we need to order them (I’ll call you when they are in. I’m still awaiting that call Emilio and Kevin. 4. Dealer failed to share all lender options. This is a Fair Lending reg violation. More

by screen.sensory.0u Verified Customer Verified Customer

Report | Print

Best place to purchase a Honda and it is close to home. Have always had a good experience buying my Honda’s from Silco Have always had a good experience buying my Honda’s from Silco More

by bowman.linda Verified Customer Verified Customer

Report | Print

I been buying cars with Honda for 20 yrs the best this last car is my 4th car I recommended to my friends and fzmily last car is my 4th car I recommended to my friends and fzmily More

by MILLIEPOLANCO Verified Customer Verified Customer

Report | Print