Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Jason Waterman

Overview Reviews (8) Inventory (191)

Contact Me

View All Employees

< View All Employees

Jason Waterman

Brown's West Branch Ford, LLC

346 W Main St
West Branch, IA 52358

Contact Me

4.4

8 Reviews

Overview Reviews (8) Inventory (191)

4.4

8 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Jason Waterman

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

8 Reviews of Jason Waterman

June 13, 2026

Dealership Rating

Employee Rating

Everyone was so kind and helpful. Matt was a great salesman to work. He explained what he knew about the truck and ensured I was happy with it. No games just honest answers . Matt was a great salesman to work. He explained what he knew about the truck and ensured I was happy with it. No games just honest answers . More

by dwadsr

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sullivan , Matt

Report | Print

June 10, 2026

Dealership Rating

Employee Rating

GREAT sales and also GREAT service department. Highly recommend. Everyone is friendly and devoted to customer service! Highly recommend. Everyone is friendly and devoted to customer service! More

by kpenningroth3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Sullivan , Todd

Report | Print

Jun 10, 2026 -

Brown's West Branch Ford, LLC responded

Sales and service both shape the way people feel about a dealership, so it means a lot to hear that both sides of our team have earned your confidence. Jason, Alex, Todd, and everyone here appreciate the kind words and recommendation!

June 02, 2026

Dealership Rating

Employee Rating

Very friendly and helpful. The experience was pleasant, much more so than others places I have shopped for cars. The experience was pleasant, much more so than others places I have shopped for cars. More

by susieharden0330

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Jun 03, 2026 -

Brown's West Branch Ford, LLC responded

That’s exactly the kind of car-buying experience we want people to have. Thank you for giving Brown’s West Branch Ford the opportunity to earn your business. We’re happy our team made the process feel a step above what you’ve experienced elsewhere.

June 02, 2026

Dealership Rating

Employee Rating

Alex is as far as im concerned. The best salesmen in the Brown family of dealerships. He got me into the F 150 I wanted for the price i was willing to pay. I've now boughten 3 picku The best salesmen in the Brown family of dealerships. He got me into the F 150 I wanted for the price i was willing to pay. I've now boughten 3 pickup from West BRANCH ford. I will only buy from Alex. Great job!!! More

by Doug Zahradnik

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Sullivan

Report | Print

Jun 03, 2026 -

Brown's West Branch Ford, LLC responded

That sounds like a win to us! We really appreciate your continued trust in Brown’s West Branch Ford. Alex will be glad to hear your kind words, and we’re happy he was able to help you find the right truck again. Enjoy the F-150!

June 01, 2026

Dealership Rating

Employee Rating

They made the buying process very simple and very quick. Straightforward and honest. Period had one minor issue with the vehicle due to mother nature, and they took care of it immediately. Highly recommend. Straightforward and honest. Period had one minor issue with the vehicle due to mother nature, and they took care of it immediately. Highly recommend. More

by sedlaj1

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Sullivan

Report | Print

Jun 03, 2026 -

Brown's West Branch Ford, LLC responded

We appreciate your recommendation! We’re glad the process felt simple, quick, and straightforward. It’s also great to hear our team was able to take care of the issue right away. Thanks for choosing us!

June 01, 2026

Dealership Rating

Employee Rating

Charged me 500. 00, fixed nothing and messed up my AC. Horrible service, will never come back. 00, fixed nothing and messed up my AC. Horrible service, will never come back. More

by GRIGGZY911

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Alex Sullivan

Report | Print

Jun 03, 2026 -

Brown's West Branch Ford, LLC responded

Thank you for sharing your feedback. We understand your frustration, especially while traveling. While our team was able to work your vehicle in without an appointment, we did our best to complete the requested maintenance and diagnostics, but identified several concerns that required parts we did not have available that day. Since the repairs could not be completed during your visit, we felt the best outcome would be to provide a detailed quote and parts list so you could continue making arrangements closer to home. We’re sorry the outcome was not what you had hoped for, but we do appreciate the opportunity to assist you and would be happy to discuss any concerns directly. We wish you the best with the vehicle and your future travels.

June 01, 2026

Dealership Rating

Employee Rating

The Service center got my recall work done within their time estimate. Job well done time estimate. Job well done More

by hoss5227

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Sullivan

Report | Print

Jun 03, 2026 -

Brown's West Branch Ford, LLC responded

Thank you for sharing this. We’re glad our service team was able to complete the recall work on time and make the visit a smooth one. We appreciate you choosing Brown’s West Branch Ford!

June 01, 2026

Dealership Rating

Employee Rating

Great communications to the customer and timeliness with their work. I would highly recommend their service. their work. I would highly recommend their service. More

by MSHIVE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Sullivan

Report | Print

Jun 03, 2026 -

Brown's West Branch Ford, LLC responded

Thank you for recommending Brown’s West Branch Ford. We’re glad our team kept things moving and communicated clearly throughout your visit. We appreciate you trusting us with your service needs!

Dealership Inventory (191 Vehicles)

2025 Chrysler Pacifica | used

$37,170

2025 Chrysler Pacifica

used

Bright White Clearcoat exterior

Automatic

Front-wheel Drive

$37,170

View Vehicle Details

View Details

2026 Ford Maverick | new

$35,823

2026 Ford Maverick

new

SHADOW BLACK exterior

Automatic

All-wheel Drive

$35,823

View Vehicle Details

View Details

2025 Ford F-150 | used

$59,170

2025 Ford F-150

used

Gray Metallic exterior

Automatic

Four-wheel Drive

$59,170

View Vehicle Details

View Details

2025 Ford Explorer | used

$40,170

2025 Ford Explorer

used

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$40,170

View Vehicle Details

View Details

2026 Ford Maverick | new

$36,788

2026 Ford Maverick

new

Gray exterior

Automatic

All-wheel Drive

$36,788

View Vehicle Details

View Details

2022 Honda CR-V Hybrid | used

$24,170

2022 Honda CR-V Hybrid

used

Lunar Silver Metallic exterior

CVT

All-wheel Drive

$24,170

View Vehicle Details

View Details

View All Inventory