Jason Vaughan
Service Director
Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
10701 Midlothian Turnpike
Richmond, VA 23235
4 Reviews
Write a Review4 Reviews of Jason Vaughan
July 18, 2023
Had a recall last month they took care of one without ordering part. Returned for wiper relay to be put on. I have sat here since 1:00 it is now 4:45. This appt was made last month.SMH NoW they are telli ordering part. Returned for wiper relay to be put on. I have sat here since 1:00 it is now 4:45. This appt was made last month.SMH NoW they are telling relay recall doesn't work. Wipers were working fine before bringing it in. Don't bring your recall responses here. More
Other Employees Tagged: Whitten Reviews
November 03, 2022
Everything went smoothly. They have of added a market like adjustment- by adding a window anti-theft etching. But it’s a insurance reduction. Only issue I have is a mismatch They have of added a market like adjustment- by adding a window anti-theft etching. But it’s a insurance reduction. Only issue I have is a mismatch between my loan approval and what I received. More
Other Employees Tagged: Ryan Russo
March 23, 2022
Very poor service. I was ignored for 25 minutes leaning on my cane while the Service department ignored me and continued to take care of everyone that arrived after me. I was ignored for 25 minutes leaning on my cane while the Service department ignored me and continued to take care of everyone that arrived after me. I'll never go there again. Horrible service! More
Other Employees Tagged: None
January 19, 2022
2017 RAM 2500 Tradesman - 6.7 CumminsThe staff worked 2017 RAM 2500 Tradesman - 6.7 Cummins The staff worked with me to get the parts i needed and install them quickly and professionally fix my issue. Ja 2017 RAM 2500 Tradesman - 6.7 Cummins The staff worked with me to get the parts i needed and install them quickly and professionally fix my issue. Jason, the service manager, was excellent to work with and made sure everything was done to plan and kept me in the loop. Will be returning here for regular service in the future. More