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Jason Upham
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Jason Upham
Owner Loyalty Manager | Internet Sales Manager
Ed Martin Nissan
802 N Shadeland Ave
Indianapolis, IN 46219
202 Reviews
At Ed Martin Nissan on Shadeland Ave, we consider our guests and owners our “car family”. With our upfront and transparent sales and service purchase process, our goal is to create a guest experience customized to your specific wants and needs. Our dealership is proud to be the recipient of the Nissan Award of Excellence for outstanding customer service for 2018, 2019, 2020, 2021 and 2022. I want to be your car advocate, assisting you every step of the way. We want to guide you through options based on your time frame, your preferences, and your wants and needs. Welcome and feel free to reach out to me anytime at 317-359-9231.
Read moreDealership Experience
6 yrs, 9 mos
Industry Experience
9 yrs, 8 mos
Specialties & Trainings
Certified Owner Loyalty Manager
Nissan Certified Sales
Certified Nissan Internet Manager
Languages Spoken
English
Employee Video
202 Reviews
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202 Reviews of Jason Upham
November 12, 2024
Found my truck on the web and Caleb Raymer reached out right away. Driver over from Ohio and we had the deal worked out within 30 minutes! Caleb and his sales manager were VERY professional, courteous a right away. Driver over from Ohio and we had the deal worked out within 30 minutes! Caleb and his sales manager were VERY professional, courteous and made the deal work for me! Would buy from again! 2024 Nissan Titan More
by Sbowling
Other Employees Tagged: Mark Clouse, Jay Oberst, Mike Demetriades, Caleb Raymer, Mike Mason
November 03, 2024
We had a great experience with Karisa. She is very knowledgeable about the vehicle specs and we didn’t feel pressured to buy at any point. Highly recommended! She is very knowledgeable about the vehicle specs and we didn’t feel pressured to buy at any point. Highly recommended! More
by Sjbruner
Other Employees Tagged: Mark Clouse, Karisa Randhawa
October 31, 2024
She was very knowledgeable about the vehicle and the integrated tech features. Did not pressure us and gave us plenty of space and time to look at the vehicle. integrated tech features. Did not pressure us and gave us plenty of space and time to look at the vehicle. More
by Kevin.w.sutton
Other Employees Tagged: Jay Oberst, Karisa Randhawa
October 05, 2024
Everyone was super kind and helpful and a special shout out to Ken he was amazing and took great care of me. out to Ken he was amazing and took great care of me. More
by addisoncook26
Other Employees Tagged: Ken Copley
October 02, 2024
First off, I researched the car online and did the buy at home option to get an idea of what my payment would be. When we went into the dealership, they tried to tack on another 7000 and told me the online p home option to get an idea of what my payment would be. When we went into the dealership, they tried to tack on another 7000 and told me the online price included every possible rebate and the cars would never sell at that price. We agreed to a price that was 4000 more than posted online. I told the sales lady that I would not budge on my loan being 60 months or less and I did not want any extras. We went to the finance manager, Mark, who seems like a nice guy, but he is very good at tricking you. He ran through all the documents saying this is just this sign here. He didn't give me or my husband time to review what we were signing, nor did he tell us we had other options. We ended up paying 2000 more down than we originally planned with the payments being more than a 100 a month over what was expected. When we got home and looked at the contract, it was for 75 months with over 9000 in extra warranties. When I contacted our original sales lady and later the general manager, they were all rude and told me I was presented all options and would have to live with the 75 payments because there was nothing, they could do about it. They were extremely rude, and I will not return. I will also encourage everyone I know to not shop here. More
by cloudzofvapor
Other Employees Tagged: Mark Clouse, Ken Copley, Mike Demetriades, Karisa Randhawa
September 21, 2024
The staff were friendly, polite and easy to work with. They were understanding of our situation and worked with us to make things happen. Our salesman Ken Copley was a delight to work with. They were understanding of our situation and worked with us to make things happen. Our salesman Ken Copley was a delight to work with. More
by terrygoodrich43
Other Employees Tagged: Mark Clouse, Ken Copley
September 13, 2024
Great deal on purchase and trade. Professional and friendly. Russ was great to when with. Professional and friendly. Russ was great to when with. More
by jackie.thurnes
Other Employees Tagged: Mark Clouse, Russ Eller
September 07, 2024
We had a really enjoyable experience with Caleb and Ed Martin! Everything went smooth and was easy for us! Martin! Everything went smooth and was easy for us! More
by kimberlinmisti
Other Employees Tagged: Mark Clouse, Caleb Raymer
September 02, 2024
All the staff were kind, friendly, and welcoming. Customer service was above and beyond. No pressure to buy. Customer service was above and beyond. No pressure to buy. More
by buddek09
Other Employees Tagged: Jordan Estrada, Ken Copley, Jay Oberst, Mike Mason
August 12, 2024
Ken gave terrific service, had the car ready for the appt & was low pressure sales. Made the process very easy 10/10. & was low pressure sales. Made the process very easy 10/10. More
by leejt0526
Other Employees Tagged: Jordan Estrada, Ken Copley, Jay Oberst
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