Jason Troutman

New mustang I was in the market for a new mustang. As soon as stepped out of my car I was greeted by Jason. He was able to answer all of my questions about the mu I was in the market for a new mustang. As soon as stepped out of my car I was greeted by Jason. He was able to answer all of my questions about the mustang. Great service. More

by RAYMONDGCOLLIER Verified Customer Verified Customer

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Quick Lanes The team down there always go over and above their duties. The guys on inside and outside. I'm always greeted by name, plus they're friendly and conce The team down there always go over and above their duties. The guys on inside and outside. I'm always greeted by name, plus they're friendly and concern about my needs. More

by MYLH67 Verified Customer Verified Customer

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The service team is awsome!!!!5 star I see the service dept makes it there priority to treat my vehicles as it were there own and very great communication keeping me informed on timefram I see the service dept makes it there priority to treat my vehicles as it were there own and very great communication keeping me informed on timeframes an everytime I get into my vehicle its clean ,not like other service Depts I trust mac haik desoto More

by JJMARTINEZ.HVAC Verified Customer Verified Customer

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Very professional and great service. I had great experience when I bought my vehicle from Mac Haik Ford Desoto. They made car buying easy. The service department got my oil and filter cha I had great experience when I bought my vehicle from Mac Haik Ford Desoto. They made car buying easy. The service department got my oil and filter changed in a timely manner and they have great customer service. More

by MichelleT Verified Customer Verified Customer

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Stay Away!!! The service department is awful! My husband recently bought a brand new F-150 from Mac Haik Ford. The next day, he noticed that a minor repair was nee The service department is awful! My husband recently bought a brand new F-150 from Mac Haik Ford. The next day, he noticed that a minor repair was needed. Mac Haik Ford told him when to come back because they had to order a part. Instead of informing him that the part hadn’t come in, they waited until he showed up for the appointment to tell him that they had to reschedule. At the rescheduled appointment, they drove his truck over 20 miles (he had a tracker in the vehicle), driving over 90mph. When my hubby questioned them, they lied and said that the truck never left their premises. After the truck was supposedly fixed, we noticed the same issue a few days later. After rescheduling yet again, when my husband showed up for his appointment he was ignored. He was not acknowledged. If I could give the Mac Haik zero stars or even a negative number, I surely would!!!! More

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Service Advisor is awesome Our service advisor is awesome. We always ask for Oscar and he provides great service and communicates status effectively. I would recommend him any Our service advisor is awesome. We always ask for Oscar and he provides great service and communicates status effectively. I would recommend him any time. More

by shakhaneh Verified Customer Verified Customer

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Very good They were very professional. They were able to solve my problem that another dealership couldn’t get done. Will definitely use their services again. They were very professional. They were able to solve my problem that another dealership couldn’t get done. Will definitely use their services again. Top notch More

by BOBBY75052 Verified Customer Verified Customer

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Very courteous and efficient as Soon as I arrived the staff was very friendly and helpful. I told him what was going on and he was happy to help. I also received a loaner car whil as Soon as I arrived the staff was very friendly and helpful. I told him what was going on and he was happy to help. I also received a loaner car while they were working on mine. My car was finished in a timely manner. Which I appreciate. When I went to pick up my car, it was ready to go. They made the process painless. More

by ANGIEFUNK05 Verified Customer Verified Customer

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Very good Provide coffee and water while you wait. Provide a place to charge your cell phone. Very clean place. Very good customer service and friendly people Provide coffee and water while you wait. Provide a place to charge your cell phone. Very clean place. Very good customer service and friendly people More

by TAYLORPRAISE3 Verified Customer Verified Customer

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Awesome Service!! I always bring my vehicle to get serviced the experience is always awesome. I would definitely recommend this ford service center to family and friend I always bring my vehicle to get serviced the experience is always awesome. I would definitely recommend this ford service center to family and friends. More

by irma.berumen84 Verified Customer Verified Customer

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