Jason Smith
Jason Smith at Nissan of Gadsden
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Jason Smith

Service Advisor

Nissan of Gadsden

1701 Rainbow Dr
Gadsden, AL 35901

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rated
417 Reviews

Dealership Experience

11 yrs, 1 mo

Languages Spoken

English English

not yet
rated

417 Reviews

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417 Reviews of Jason Smith

March 18, 2024

Dealership Rating
Employee Rating

I have both purchased a vehicle and had my vehicle serviced at this dealership. The only issue I've ever had was with the sales manager, but it was immediately resolved. The service department has a More

by Rocket's mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2023

Dealership Rating
Employee Rating

I had to have tires and a new windshield, they had the tires in stock and the price was cheaper than I had priced at other places! I made a follow up appointment to drop my Armada off and have the windshi More

by Jodi C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Klingbeil

Mar 08, 2023

Nissan of Gadsden responded

Jodi, thanks so much for this wonderful review. We are glad you had such a positive experience and can't wait to see you next time here at Nissan of Gadsden!

May 08, 2022

Dealership Rating
Employee Rating

I sent my car to them to get fixed and over time they were taking their time to find me a motor then they gave my car away to someone that was not authorized to take the car More

by quennavines36
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeremy Gilbreath

Jun 21, 2022

Nissan of Gadsden responded

Quennavines36, There is no vehicle or contact information in this review? We are flagging this as a fraudulent review.

March 06, 2022

Dealership Rating
Employee Rating

We carried our car in for normal service 2 different times with before lunch appointments. Left the car and was told it would be ready in 2 hours. Called several times after lunch and wasn't ready. Bo More

by Ceubanks1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeremy Gilbreath

Mar 17, 2022

Nissan of Gadsden responded

We are disappointed to hear that you did not have a more positive experience with us the second time. We strive to cut down everyone's wait time as much as possible. If you are willing to give us another chance we will do our best to make you happy.

July 02, 2021

Dealership Rating
Employee Rating

The service department is terrible. I do not recommend this dealer More

by Sharona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Jeremy Gilbreath

Jul 13, 2021

Nissan of Gadsden responded

Sharona, we regret to hear that you had a negative experience with us. We would like to get more details about this; please reach out to our Service Manager James Klingbeil at your earliest convenience at (256) 549-7500.

January 07, 2021

Dealership Rating
Employee Rating

Loved this dealership !! Service guys are friendly and helped me in a timely manner . I’ll definitely be back soon ! Thank you so much ! Sincerely, Angie Griffin More

by BAMALADY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Gilbreath

Jan 19, 2021

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 20, 2020

Dealership Rating
Employee Rating

I bought a preowned 2017 infiniti 8 months ago. I have had problems almost immediately after purchase and have gotten the run around. Not Satisfied More

by Crystal Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

December 10, 2020

Dealership Rating
Employee Rating

Great Service! The department is very and professional. The price is reasonable and fare. I would be glad to recommend Nissan of Gadsden to others. More

by markbrackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Gilbreath

Dec 24, 2020

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2020

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Employee Rating

I went in for my oil change and was out within 30 mins. Costumer Service was amazing. Everyone was friendly and the price was amazing! More

by cierranicolee1738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Gilbreath

Dec 03, 2020

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2020

Dealership Rating
Employee Rating

Very friendly staff from every department, knowledgeable service, satisfied with work performed on my Murano, I recommend Nissan of Gadsden over all other Nissan dealerships . More

by smithkimberleyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Gilbreath

Dec 03, 2020

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Dec 03, 2020

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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