Jason Pickering

I only come to Crest because of Lynn Ford and Service Tech Delfin in Service Department. Tech Delfin in Service Department. More

by RGMINV Verified Customer Verified Customer

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Gage was awesome. Worked fast and got me in and out quickly as possible. Always choose Crest Worked fast and got me in and out quickly as possible. Always choose Crest More

by JEREMYHERNANDEZ55 Verified Customer Verified Customer

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Everyone is friendly and efficient. Always willing to assist and makes sure that they have taken care of any questions or concerns Always willing to assist and makes sure that they have taken care of any questions or concerns More

by KEYINVESTIGATIONS Verified Customer Verified Customer

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Crest customer service was great. Billy and Koffi both worked to make buying the Xc60 and XC40 seamless. Both took the time and effort to communicate on days off to finalize the deal Billy and Koffi both worked to make buying the Xc60 and XC40 seamless. Both took the time and effort to communicate on days off to finalize the deal on 2 cars. We searched dealers within 500 miles and Crest was the most responsive and by far the easiest to work with. We traveled 4hours and well worth it. We had a horrible experience with another dealer. The crest experience was a refreshing car buying experience. Jason, Billy, Koffi and Locke created a lifetime customer. More

by capowers03 Verified Customer Verified Customer

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Bailey, Max, Locke , and Jason at Crest Volvo made my car buying experience very pleasant and memorable in a very positive way. From starting to look at a vehicle I was interested in to completion of the p buying experience very pleasant and memorable in a very positive way. From starting to look at a vehicle I was interested in to completion of the paper and then delivery of my new XC 90 I could not of asked for a more personal experience in which I drove away feeling great about my purchase. More

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Great service. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. Outstanding Finance department very professional finance manager. Thank you Rachel and Billy for all your help. More

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Ricardo Riojas was A DREAM to work with. I am an Oklahoma customer who Ricardo made feel like the Red River was just across the street! Ricardo sent extra pictures and videos (since I couldn I am an Oklahoma customer who Ricardo made feel like the Red River was just across the street! Ricardo sent extra pictures and videos (since I couldn’t see the car in person). He was patient and professional with all my questions, and enabled us to practically purchase the car over the phone - such that when we rolled in, and the car was as described and promised, closing the deal and getting back on the road was record fast! I love, love Crest Volvo! And would most highly recommend Ricardo! More

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Crest Volvo consistently makes every effort to elevate customer satisfaction, whether we’re dealing with management, Finance, Sales, or Service. We strive to extend our relationship with dealership becaus customer satisfaction, whether we’re dealing with management, Finance, Sales, or Service. We strive to extend our relationship with dealership because it takes such good care of us and our vehicles. It’s a pleasure to do so. More

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We have had a few issues with our Volvo XC90 Recharge over the two years we've been leasing it, and two of those have been directly related to the dealership. While these issues would have prompted a 1 s over the two years we've been leasing it, and two of those have been directly related to the dealership. While these issues would have prompted a 1 star review, the way the dealership chose to handle these mistakes brings it up to 4 stars. A while back, they had my car for service for several days before they could get to it. In this time, the windshield cracked and they said that the chip was already there but it just cracked while it was in the heat of the sun. The photos were not clear enough to determine if there actually was a chip or not, and there was nothing recorded on the intake form, so I made the point that if it had been the loaner car windshield that had cracked, I would be 100% responsible for it no matter what. The manager agreed and replaced our windshield at no cost. Then today, we took the Volvo to a tire store to replace the 2yr old tires, and realized that they were 20in tires instead of the 21in tires that we were upcharged for 2 years ago! Because the wheel design for the 20 and 21 inch options are identical, no one caught the mistake until now. When we brought it to their attention, GM Jason was extremely helpful and considerate. He immediately offered to make it right and replaced the tires at no cost to us to offset the original upcharge. So, while both of these incidents were entirely avoidable, Crest Volvo did what needed to be done to make up for it. I can't give 5 stars bc that indicates to me all around excellence from the start , but I am delighted to say they earned their 4 stars with excellent customer service and that's what's most important. Mistakes will be made in life, it's how we choose to make them right that counts. Well done, Crest Volvo! More

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As always, the Crest Volvo team is professional, knowledgeable and very easy to work with getting a new Volvo! Awesome job by all. Thanks for a great deal!! knowledgeable and very easy to work with getting a new Volvo! Awesome job by all. Thanks for a great deal!! More

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